ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,644 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I had concerns about shipping my entire CUE System out to have the unresponsive screen repaired/replaced but I'm SO Glad I Did! ISS repaired it the very same day they received my CUE and shipped it back the very next day. My Escalade once again has a responsive & fully functional CUE. I particularly enjoyed having that brand new screen film to peel off once it was reinstalled. Voila! Thank You So Much!!!”

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Posted 11 months ago

“Worked well, looks like a new lens was installed looks like new very pleased. But need better tape on shipping box, was open when received.”

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Posted 11 months ago

“Awesome everyone ask were you got that thank you”

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Posted 11 months ago

“Great value! Quick shipping! Very quick response to problems!”

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Posted 11 months ago

“Extremely fast turn around and quality work.”

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Posted 11 months ago

“The ISS instrument cluster looks great - just like stock. Everything works perfect. ISS programmed it for my VIN and set the odometer to my old one. Shipping was next day - awesome. I recommend ISS to anyone needed a replacement cluster.”

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Posted 11 months ago

“Outstanding product, fair price, comprehensive service!”

ISS Automotive Solutions 5 star review on 13th February 2025

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Posted 11 months ago

“Keep up the great work!”

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Posted 11 months ago

“Very easy and fast ordering process. Clear and detailed information regarding my need for a replacement Cadillac cue radio system.”

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Posted 11 months ago

“This company is awesome! From ease of ordering, install and core deposit shipping. They delivered on what they sell. Could not asked for a better buy especially for the average DIY guy like myself. Thanks again ISS, life long customer sold! J.Davis”

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Posted 11 months ago

“My oil gauge went out. This rebuild was fast and easy. You get new one ship back old one in same box and return label is inside box. It is as easy as it gets and way cheaper than local sourses for these type parts. You can't tell it is not brand new. new lense. no scratch or dirt. All gauges are new. This is a plug and play part and on most cars is a matter of 8 to 10 dash screws. Whatch their video. Not hard to do.”

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Posted 11 months ago

“I recently purchased a remanufactured instrument cluster from ISS for my 2003 GMC Yukon SLT. This was a very good company to deal with and I will do business with them in the future if I need any of their products, with no hesitation. If your considering their services, rest assured you will receive professional parts and services from them.”

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Posted 11 months ago

“Great customer service, super responsive”

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Posted 11 months ago

“It came packaged nice and I’m like new condition. Worked great, no issues.”

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Posted 11 months ago

“2004 Yukon; So far so good. Quick turn around.”

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Posted 11 months ago

“ISS ws great to deal with. Found the exact part I needed for my 2015 Cadillac ATS. It was half the price of anywhere else. Shipped promptly and received in perfect condition. Will use them again for any parts needed.”

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Posted 11 months ago

“Love the cluster that you can customize how you want. Fast shipping”

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Posted 11 months ago

“the cue for my cadillac arrived prompty and no issues with unit or instalition”

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Posted 11 months ago

“I saved so much money buying a CUE system from ISS instead of going through my car dealership. The option to get a lifetime warranty was the cherry on top.”

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Posted 11 months ago

“Quick shipping, will use again.”

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Posted 11 months ago

ISS Automotive Solutions is rated 4.8 based on 3,644 reviews