ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience doing business with ISS.”

Helpful Report

Posted 1 year ago

“I got a call back from them stating the instrument cluster would not replicate the issues I was having in the vehicle. The issue was most likely in my wiring in the dash, and would I like for them to send it back to me? I asked them to do a refresh and then return it. After receiving it back, it looked like a brand new unit and the guages were much more steady and readable. Turned out I did have a short in my wiring, after repairing the short, it is like a brand new instrument cluster.”

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Posted 1 year ago

“ISS repaired my dash cluster to like new condition. They provided excellent customer service, completed the work as scheduled and at a very reasonable cost. Very grateful and satisfied with their work.”

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Posted 1 year ago

“ISS is fast with their service, very helpful and most of all a first class company to do business with!”

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Posted 1 year ago

“they very helpfull with my order. i wish the rest of the world was like them”

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Posted 1 year ago

“A big relief to have a working cluster with a guarantee”

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Posted 1 year ago

“My online research and purchase experience with ISS Automotive was totally a smooth and encouraging experience. I'm a retired veteran on a budget, and after visiting many websited selling instrument clusters, I chose ISS for two main reasons. First, price and ease of business tyransactioin, especially the core return process with free shipping. Second, your website provided detailed info on every aspect of the ordering, shipping, and guarantee. In fact the moment I found your website, I felt secure in doing business with you. I've let everyone at the congregation know how pleased I was with uour service and included your web address in a church update sheet I provide on a weekly basis. Thanks again!!!”

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Posted 1 year ago

“Very satisfied with the product and the customer service. Thanks so much for everything.”

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Posted 1 year ago

“Delivered as promised on time and works perfect”

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Posted 1 year ago

“I was very pleased very happy it was plug in play with no problems I was skeptical at first because I always have bad luck and nothing ever works like it says it will But this one in fact did I will recommend this place 💯”

ISS Automotive Solutions 5 star review on 22nd July 2024

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Posted 1 year ago

“Great price and quick shipping. Ordering was very easy. The only problem I have after replacing the original instrument panel is that the tow/haul light doesn't show up when in use. But that's ok.”

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Posted 1 year ago

“My 25-year-old instrument cluster got rebuilt and is working great. There were some tricks about setting the gauges before I put it back in the truck which might have been helpful to know before I installed it. But in the end, they were super helpful and I highly recommend their service.”

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Posted 1 year ago

“Cluster has been good so far. And had surpassed expectations with the LED upgrade.”

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Posted 1 year ago

“The part was delivered when scheduled and the whole process was seamless. Thank you.”

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Posted 1 year ago

“Ordered a replacement CUE for a 2016 Cadilllac XTS. The entire transaction was awesome. Customer service was excellent and product performs perfectly. Could not be more pleased.”

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Posted 1 year ago

“With the new switch I bought I don't have to wake up in the morning with my flashers going off.”

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Posted 1 year ago

“Their delivery was very quick and their customer service was very polite. Bought the 2016 cadilllac cue screen and it fit perfectly. The tools to help take some of the dash off were easy to use and affordable. Will definitely use them again if I have to!”

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Posted 1 year ago

“Ordered a replacement instrument cluster for my 2004 Envoy. Very heppy with the product and the service! The prepaid label for sending the old unit back and not having to prepay until the old unit was recieved was exceptional service!”

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Posted 1 year ago

“Great company, fast shipping, excellent customer service and just great to work with from start to finish, highly recommended, will doing business with them again…”

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Posted 1 year ago

“Product arrived quickly in great condition, was easily installed following their online instructions and core return was easy with their return label provided.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews