ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a rebuilt cluster and when it arrived, it was not the one I had ordered (or, at least, not the one I thought I ordered). After several e-mails back & forth, much to my surprise, I recieved a phone call from them and they offered to exchange for the correct one. however, this new part did not work exactly right either. A phone call later and they had another one on the way. to make a long story short, the one they sent this time works great and their customer service was outstanding and has restored my faith in mankind (or rather womankind to be exact, especially a young lady named Sarah)”

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Posted 1 year ago

“Thank you very much I installed it and it not only works great it looks great .... Did you receive the old one.?”

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Posted 1 year ago

“Received in a timely manner, product was in excellent condition, installation was easy, great customer service overall would purchase from them again”

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Posted 1 year ago

“My radio quit in 2015 Malibu ltz. Replacement are available yet with dealer programming required. Aftermarket who knows what what you're getting into. Took my radio out ISS repaired it . Plug and play fixed ! These folks are great 👍”

ISS Automotive Solutions 5 star review on 19th August 2024

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Posted 1 year ago

“They fixed my problem and I would highly recommend this company.”

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Posted 1 year ago

“cluster looks & works great,”

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Posted 1 year ago

“Works great. Was packaged very well and free return shipping on old part”

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Posted 1 year ago

“Awesome service Fast delivery”

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Posted 1 year ago

“Very good results!!!”

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Posted 1 year ago

“Bought an instrument cluster from iss, it was exactly how iordered it, I will definitely buy from them again in the future.”

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Posted 1 year ago

“I was very pleased with this company's service. The part I needed was exactly what I ordered and needed, and when it was installed, everything worked perfectly. The only "negative" was that the arrival of the part seemed to take a long time, maybe two weeks, so I couldn't schedule the repair until I received the part and then that took another week to get in. Overall, the experience with ISS Automotive Solutions was very satisfactory and I would use this company again.”

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Posted 1 year ago

“Received item timely Packed well Worked properly Return of the core was easy Good communications”

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Posted 1 year ago

“changed out radio and was programed right”

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Posted 1 year ago

“Evrything worked out as promised! Cluster works great! Turn-around time was Amazing! Very Pleased with their work, integrity and promises! We are Happy-to-Return if need anything for future vehicles!”

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Posted 1 year ago

“I ordered a custom look Guage cluster for my 2005 Silverado, and I am very happy with the quality of work and options that are available. Thank you.”

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Posted 1 year ago

“I recently purchased a new dashboard core from ISS Automotive, and I couldn't be more satisfied with the entire experience! The install was incredibly easy, and the dashboard works perfectly. The price was fantastic, offering great value for the quality of the product. I also really appreciate the warranty that came with it—it gives me peace of mind. Returning my old core was a breeze thanks to the included return label. Overall, ISS Automotive made the process smooth and stress-free. Highly recommend!”

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Posted 1 year ago

“Top notch service. Answered all my questions. Quick service even accounting for the holiday. I would absolutely buy from again. Instrument cluster is top notch.”

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Posted 1 year ago

“I purchase the cluster from and install it, so far work great no emergcy brake light stays on. Plus save me a lot of money not having it repair by the auto car dealership.”

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Posted 1 year ago

“The dashboard custer I bought came as scheudeld. I was able to replace it on my own and all the gages work perfectly. I would recommend ISS Automotive.”

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Posted 1 year ago

“Great product, works as promised!! Easy installation and effective!”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews