ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied. Fair price quality product”

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Posted 1 year ago

“Fast delivery and correct part at a good price.”

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Posted 1 year ago

“Item purchased has performed well and as of now ,no problems with said item.”

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Posted 1 year ago

“The odometer display was not working. Sent it in to ISS Automotive. The turnaround on the repair was less than 24 hours. When I had trouble with the install, they helped with the issue on the phone and via emails until I was satisfied. Great company and great customer support.”

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Posted 1 year ago

“replaced a cue raido easiest tranfer ever !”

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Posted 1 year ago

“No issues, company communicates well, product was easy install and works as advertised”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“I ordered a replacement instrument cluster from ISS. It arrived quickly, was very easy to install & works perfectly!!”

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Posted 1 year ago

“Called, ordered Cue got it delivered fast, had it installed. Dealership take forever, no more dealerships for me now I know where to go and what I for my vehicles.”

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Posted 1 year ago

“Ordering was simple and delivery was fast, unfortunately after receiving the radio system it was determined that wasn’t the problem. Return was simple and refund was fast. Thanks”

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Posted 1 year ago

“Customer service was amazing. Super fast and explained their product very well and why their product is better than the OE. I paid for faster shipping and I got my moneys worth. I got it exactly when they said. The packaging was perfect. The product was even better. Followed their install Video and installed it in 15 minutes and works perfect (better then OE) I would recommend ISS. Great company.”

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Posted 1 year ago

“Everything A+ definitely will do business with you again 🙏”

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Posted 1 year ago

“I recently purchased a touchscreen for my 2014 Cadillac CTS. The screen is so clear it looks better than the original. I am very happy with my new touchscreen and the price was unbelievable. Great job. Thank you, ISS.”

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Posted 1 year ago

“Quick service and quality parts”

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Posted 1 year ago

“Everything was perfect. The prices are more than fair. There's no core fee issues as long as the original is sent back, the postage is free both ways. I had a wonderful experience”

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Posted 1 year ago

“Very easy to install and work great”

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Posted 1 year ago

“I was pleased with the short turn around time on my instrument cluster repair, the cluster came back very professionally packed in a shipping box and it works as it should. I sent it to a different shop before and it worked for about ten miles only,I would recommend ISS”

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Posted 1 year ago

“Great company. Turn around time on refurbishing my chevy 3500 dash was as promised. The instrument cluster works and looks like new at a fraction of the cost of new. Return packaging was good andn shipping fast.”

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Posted 1 year ago

“I ordered my dash from you and was sent a email saying was going Tobe back ordered 2 weeks in the email I was offered to send my dash in to rebuild I contacted the nice lady in customer service she emailed me a shipping lable free of charge I sent mine to you and you fixed with a turn around of 8 days was very happy with the work and service and I am very pleased with the out come after I installed out standing work thank you very much have recommended you guys to a couple friends. Thank you Charles”

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Posted 1 year ago

“Recently had the dashboard cluster from my 94 Caprice rebuilt there. It works perfectly. Fast turnaround, took just a few days for ISS to do the work and ship it back to me. Great customer service, both by phone and over e-mail.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews