ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good”

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Posted 2 years ago

“GREAT SERVICE, ON TIME DELIVERY”

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Posted 2 years ago

“So far so good. Watching fuel guage to be sure it is correct. Thanks.”

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Posted 2 years ago

“Part arrive we put in works send old part back from ups”

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Posted 2 years ago

“Quality products”

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Posted 2 years ago

“This is an excellent company. They help proficiently from an easily navigable web site to their Customer Service. Very knowledgeable staff from my experience. No problem ordering, delivery was quick and accurate and they have a really unrestricted return policy. VERY satisfied.”

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Posted 2 years ago

“I ordered an instrument cluster for my 2003 GMC truck, The first one they sent had some programming issues that they missed. But I called customer service and Jan in customer service took care of everything right away and I received it the next day and everything went well with the installation! it's been working Great! I would buy from them again if I had any issues with electronics or instruments!”

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Posted 2 years ago

“I bought an instrument cluster and everything was as it should be worked fine”

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Posted 2 years ago

“every thing they said would be,works like it has always been in my truck.just took longer to get here then what they say.but when called to ask why,people was always friendly.”

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Posted 2 years ago

“So far it is unbelievable craftsmanship. The only thing I had and issue with, was ordering the right one. Regardless, I called in and got it all sorted out”

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Posted 2 years ago

“Although the new CUE radio I ordered did not fix all my issues, the unit that ISS sent to me looked brand new and never would have been confused with a replacement. They kindly allowed my return when I explained my car issues and did their best to help me. I would order from them again without any hesitation!”

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Posted 2 years ago

“Quality product. Looks great and works great. Would recommend”

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Posted 2 years ago

“Website was easy. Shipping was quick. Unit was great and had no issues. The return process was great and they even email and remind you to return core. This is great for some of us forgetful people.”

ISS Automotive Solutions 4 star review on 27th January 2023

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Posted 2 years ago

“My item took longer than originally thought to come in the mail but it was expected since Covid. It looks good and works great. Easy to return my broken part back.”

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Posted 2 years ago

“The cue worked instantly. The install was not easy, not impossible either though. The video on ISS website was not the same model as I have. That was disappointing as the video said the install should tale aprox 30 min. I took over 3 hours and had to remove so much more to install the cue. Definitely worth the cost and the time, I was not happy with the huge increase in time and difficulty to install though.”

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Posted 2 years ago

“Bought my son a chevy silverado cat eye shirt for Christmas. It matches the truck we are fixing up. Usually if his clothes aren't marked UA, SIMMS, or Carhatt he doesn't wear it. As for this shirt, he likes it. Arrived on time and the price was great. Additionally I purchased a replacement instrument panel a year and a half ago for the silverado. It still works great and I am completely satisfied.”

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Posted 3 years ago

“Works awesome!! The drive by wire system takes away too much of the driving experience & this totally restored the drivability of my truck (14’ F150 3.5 EB). Love the range of settings & Bluetooth functions. Of course I tried “race mode” at first & scaled it back to 35% for what I felt was perfect for daily in town driving.”

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Posted 3 years ago

“Product as advertised shipping and return of the old unit very smooth. Better tube video on how to replace cue unit on Cadillac. Would do it again.”

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Posted 3 years ago

“Wonderful replacement. The only thing I notice is my speedometer is about 3 miles per hour slower than actual speed from my previous cluster. Thank you for your great service.”

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Posted 3 years ago

“Product worked great.”

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Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews