ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was exactly as promised. The new cluster was shipped very quick and was less than 10 minutes to complete the swap. The instructions on how to package and ship the old core were easy. Should have done this long ago.”

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Posted 5 years ago

“I just had it installed today by local company and was very impressed, plug and play didn’t have to transfer XM radio everything works as advertised.. It arrived very fast and was packed safely in padded box and easy for returning old one. I highly recommend this company”

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Posted 5 years ago

“Instrument cluster works great, was delivered on time, plug and play no problems”

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Posted 5 years ago

“Very pleased with price,and quick response to my order,i like a place that doesn't Fidel around with orders”

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Posted 5 years ago

“Very professional. Delivery was very prompt and return of core was easy. Rebuilt cluster works great and cured the issue I was having. Price was quite reasonable also.”

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Posted 5 years ago

“Everything was great. Order was easy, delivery date was met, product was packaged well and works fantastically. I had couple of questions for customer service and they were really helpful too. I would recommend their company to friends and wouldn’t hesitate to use them again.”

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Posted 5 years ago

“Very good service. Part arrived on time and installed easily per instructions. Thank you very much!”

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Posted 5 years ago

“Works as it should delivered fast Is did what they said shipped as they said I installed and everything worked perfect”

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Posted 5 years ago

“Easy swapped and worked perfectly”

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Posted 5 years ago

“Looked like new, got the right part the first time at a great price!”

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Posted 5 years ago

“We just had the CUE installed today at my local mechanic. Took 1 hour! Super happy with it! Well worth it and super fast service , delivery! So far so good!!!!! Thanks!”

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Posted 5 years ago

“I was very happy with the product and service from this company.”

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Posted 5 years ago

“Working great easy to change made wife very happy 👍”

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Posted 5 years ago

“Part was shipped very fast and looked brand new. I installed it and worked perfect”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Fast and easy mailing. Product seems to work great and color is what I wanted. Thank you.”

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Posted 5 years ago

“I am excited to share how pleased I am with the instrument panel I purchased for my 2006 Escalade. I was just over two years without a working fuel gauge and dimmable lights on the panel. I telephoned the sales office and explained my problems. He assured me that those are sure signs of a failed instrument panel, so I went ahead with the purchase and added blue lighting to the package. I went with overnight delivery, installed it the next day in 17 minutes after watching an installation video on Youtube. I am really happy with the results. Returning the core was simple with the prepaid and addressed label. Thank you so much.”

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Posted 5 years ago

“Product was excellent, it is exactly as ordered. Team ISS Outstanding service.”

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Posted 5 years ago

“I ordered an instrument cluster from ISS and it looks amazing. It was well packaged and delivered on time. This particular product snapped right on in, “I was set to jet”. I wish I’d known about this company sooner.”

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Posted 5 years ago

“As stated on website, shipped quickly. Unit works perfectly. Very satisfied.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews