ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support is great. I would recommen this company to everyone looking for great customer service”

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Posted 5 years ago

“Quick shipping. Good customer support. Part fits perfectly. Easy return of core.”

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Posted 5 years ago

“I ordered the Cue system for my Cadillac and was worried it would not work. ISS had the least expensive option and the reviews looked good. I received the unit and had my car repair guy put it in. It worked perfectly! I am so glad I didn't spend the extra money to purchase from another vendor or worse, spend big bucks to get the dealer to replace! Great outcome!”

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Posted 5 years ago

“My instrument cluster was going crazy with wrong oil pressure readings as well as Temperature reading higher than what my mechanical gauges read. I saw an Ad on the web where I could send my cluster and all would be repaired for $179.00 which included all stepper motors and the change of red back ground lighting. I removed my and sent it in it took 5 days for it to get there because I sent it USPS ground. They received my cluster on a Thursday at 9:00 Am and had on delivered to me by the following morning. The reconditioned one works great, looks good and I am very satisfied with the service they provided.”

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Posted 5 years ago

“Gauge cluster dropped right in and worked perfectly. LED's are a great upgrade!”

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Posted 5 years ago

“Very prompt responses. Everything worked just as promised. Thank you ISS”

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Posted 5 years ago

“The cluster was perfect everything is awesome shipping was quick! No problems. Going to come back for maybe two more on some of my other trucks!”

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Posted 5 years ago

“dont knoy why did i waited to replace cluster? Super easy probably 15 minutes. Works great so far. No more running out of gas and not knowing anything about engine.”

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Posted 5 years ago

“If they had more parts I’d buy those too!”

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Posted 5 years ago

“Ordered my new cluster from ISS and it came within a week. I watched their DIY video and removed and installed the replacement cluster in 10 minutes. So far, everything is working as it should. At this point, I couldn’t be more satisfied. I packaged the old cluster using the box and label they provided and dropped it off at the UPS store. I am waiting for them to receive it and activate my warranty. It couldn’t have been easier. Thank you”

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Posted 5 years ago

“On time and great product”

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Posted 5 years ago

“Very easy to order fast shipping and great product”

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Posted 5 years ago

“Was very easy to find my replacement part and am loving my new piece super easy with the video showing how to install and looks great”

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Posted 5 years ago

“Super quick turn around. Sent my cluster in and from the time it was recieved to when it was fixed and packaged for shipping was only a few hours. Cluster now works perfectly.”

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Posted 5 years ago

“Only installed a week ago but so far it's good plug an play”

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Posted 5 years ago

“Prompt courteous service, and it was plug and play. I would use this vendor again.”

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Posted 5 years ago

“Instrument cluster was a direct replacement and works great. Lifetime warranty is a huge plus. Cost is less than half of dealer quote. Ordering and delivery were easy and quick.”

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Posted 5 years ago

“I highly recommend ISS, product worked great, amazing price and fast delivery! Will order from here again next time we need something!”

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Posted 5 years ago

“Great!...will use them again when needed!...Thanks ISS!”

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Posted 5 years ago

“Exactly what was advertised. From this purchase, I’d purchase again if necessary.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews