ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my new part and it worked flawless. The return process for my core was painless as well. I will use them again if I ever need a part and they have it.”

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Posted 5 years ago

“The new cluster looked new and easy to replace. Finished in about half an hour. Wish I had done this long ago.”

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Posted 5 years ago

“So far so good. Cluster looks great and is working fine. Thanks guys”

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Posted 5 years ago

“I had a freightliner cluster serviced and the reps went out of their way to help me. If you are considering ISS for service, I highly recommend it.”

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Posted 5 years ago

“Good pricing, great service, and quick delivery. They bailed me out of a jam. Thanks.”

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Posted 5 years ago

“Slight miscommunication, but overall great service. Very understanding and willing to fix any communication issues once prevented with concerns.”

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Posted 5 years ago

Thank you Lahiru for working with us and providing all your feedback. This will help make us a better company. Our team wanted to say thank you for helping us improve. Again, thanks for all your feedback and support during this time. We are here if you should need anything. Thanks, Team ISS Automotive

Posted 5 years ago

“Plug and play device, took about 3min to install. Spent more time emptying the glove box than installing. As soon as I hit the fx button it came up (my car) connect right off. So nice having Bluetooth, love it so much I just talked my friend into getting one for is truck too. Everyone I have shown has asked for the link to ISS. Thanks guys, y'all are great, keep it up making invaded parts to keep trucks up to date.”

ISS Automotive Solutions 5 star review on 11th August 2020

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Posted 5 years ago

Thanks for the feedback and images. That is awesome all is working well for you and others are into it. Now time to crank up the music :)

Posted 5 years ago

“Love the blue led an love how it gives factory cluster a new look. Everythung works perfect no issues at all an woukd buy again from this company.”

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Posted 5 years ago

“New instrument panel arrived quickly. They forgot to remove two codes which I had to have a dealership remove. Cost me a little extra money but new panel great. Would highly recommend.”

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Posted 5 years ago

“I ordered a new instrument cluster for my 2004 Chevy Tahoe as lights had burnt out and a couple of the gauges no longer worked. The new cluster came very quickly. After calling ISS Support to ensure the correct cluster (as the instructions that came with the new unit stated that the model numbers must match between the new cluster and the old cluster to validate the warranty) I was able to easily install the new cluster and everything works as expected. To activate the Lifetime warranty, you must send the old cluster back to ISS Automotive. I shipped the old unit the next day. However, I did receive a couple of emails stating that my 30 day warranty was about to expire. A short phone call to ISS Automotive rectified the issue. Overall, I am happy with the product and the ISS Automotive support experience.”

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Posted 5 years ago

“Right items, fast shipping, easy to send cores back to company.”

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Posted 5 years ago

“Arrived quickly, was plug and play, looks and works great. I will be purchasing the upgrade for this from you!”

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Posted 5 years ago

“Great product, super fast shipping, will use again if necessary and highly recommended..”

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Posted 5 years ago

“Great quality product, and super easy process. This seems like the best company for instrument clusters out there!”

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Posted 5 years ago

“I ordered a instrument cluster for my 2003 Z71 and it came to my house lickety split and it was exactly what I ordered and is working beautifully! I would not hesitate to order from these folks again and they certainly have my recommendation!”

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Posted 5 years ago

“Thanks ISS for the prompt shipping of my instrument cluster. Milage and hour meter precisely set. I've told everyone in family & work if they have a issue with sticking or dead gauges where to go. 2👍”

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Posted 5 years ago

“Our cluster came in fast & went in just as easy as the other reviews said it would! So, so far so good! Denise Warrington Construction Company Inc”

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Posted 5 years ago

“Tough to find item. Quick sale and shipping. Warranty activated timely. Easy transaction”

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Posted 5 years ago

“My Cadillac cue system for my 2016 CTS arrived very fast. I have had my system replaced twice in five years this is the third replacement. This system is better than both original GM parts. The price, quality and speed of shipment was great. I am very impressed with ISS. This was my first time using ISS but it won’t be the last. I am a retired Army mechanic. ISS is great and now I am a life long customer.”

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Posted 5 years ago

“Received gauge cluster for my 2004 GMC Sierra was very amazed how it looks in my truck.”

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Posted 5 years ago

Matthew, I think that there is some confusion, our company did not sell you headlights. You order a cluster from us. Can you please update your review to reflect the actual order you made and correct your review?

Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews