ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great to deal with”

Helpful Report

Posted 3 years ago

“Great customer service, and I finally have gages that work and can see what gear I’m in when driving. I tried rebuilding with new stepper motors and got by for a year, but the rebuilt gage cluster was just like new. I highly recommend ISS Automotive Solutions.”

Helpful Report

Posted 3 years ago

“We followed the video and installed it pretty easily. Quick service.”

Helpful Report

Posted 3 years ago

“Worked perfectly, thanks”

Helpful Report

Posted 3 years ago

“FLAWLESS TRANSACTION, GREAT PRODUCTS AND QUICK SHIPPING. WOULD BUY FROM YOU AGAIN!”

Helpful Report

Posted 3 years ago

“Was extremely happy with the speed and efficiency of placing and receiving my order. The packaging was very good and I had no problem with my core return.”

Helpful Report

Posted 3 years ago

“new cluster is great was easy to order and arrived fast”

Helpful Report

Posted 3 years ago

“Everything went well easy to install and so far works like it should.”

Helpful Report

Posted 3 years ago

“Good price,very easy to speak to. Was able to get right through other phone Highly recommend this business 👌 👏”

Helpful Report

Posted 3 years ago

“Bought a gauge cluster for my 05 Silverado and couldn’t be happier with it. It looks good and came with a transmission temp gauge which I didn’t have prior but it was just plug and play. Shipping was fast too.”

Helpful Report

Posted 3 years ago

“Fast and friendly customer service. Had a small problem with my order and a new part was delivered the next day! My instrument cluster has never looked so good. Highly recommended!”

Helpful Report

Posted 3 years ago

“100% pleased with my purchase from ISS. The exchange was handled flawlessly and I was notified of the progress from their receiving my unit to the return. The product works perfectly and I couldn't be happier.”

Helpful Report

Posted 3 years ago

“THE INSTRUMENT CLUSTER ARRIVED A COUPLE OF DAYS. WAS EXACTLY WHAT I HAD HOPED FOR. CAME WITH RETURN PACKAGING. ALL LIGHTS ON DASH WORKED PREFECTLY”

Helpful Report

Posted 3 years ago

“Excellent communication, fast shipping in a well-protected package, Cadillac unit worked flawlessly and core processed quickly as well.”

Helpful Report

Posted 3 years ago

“ISS is a amazing company. My new instrument cluster is still working perfectly. I replaced my HVAC module from ISS, amazing, all works like brand new. Thanks ISS. Merry Christmas, happy new year.”

Helpful Report

Posted 3 years ago

“My experience with ISS was wonderful! I would highly recommend them for a cluster repair.”

Helpful Report

Posted 3 years ago

“From ordering part to installation and returning old part the process worked great.”

Helpful Report

Posted 3 years ago

“Lowest price, fast shipping, and over all excellent service.”

Helpful Report

Posted 3 years ago

“Purchased a CUE info center to replace one with non responsive screen. Very happy with delivery time and ease off return my old unit”

Helpful Report

Posted 3 years ago

“Great customer service and great product. Packaging was very good.”

Helpful Report

Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews