ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping que works like new videos on installing very helpful only took about an hour to install over all I saved over a one thousand dollars compared to the dealer”

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Posted 3 years ago

“Early delivery. Plug and play. Easy installation instructions.”

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Posted 3 years ago

“Great price for a great deal and definitely worth it. Easy to install and quick with shipping.. definitely worth it! And yes I know my check engine light is on so I don’t need your input, haven’t got around to changing the o2 sensors 😂”

ISS Automotive Solutions 5 star review on 9th January 2023

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Posted 3 years ago

“My cluster that I purchased comes but then it goes in and out”

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Posted 3 years ago

“I purchased the CUE system complete head from ISS to save the down-time of sending mine in for repairs. Its more expensive but at the same time I figured that the head had been completely renovated and there would be no add-on charges for extra repairs on my unit. The unit arrived on time and only took an hour to replace. Its been working fine for about a month now. Of course, the 5 star review is hoping that I get a long life service from the unit”

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Posted 3 years ago

“Service was excellent and product was exactly as discribed”

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Posted 3 years ago

“Great service, no complaints would definitely use again.”

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Posted 3 years ago

“Oh! My! Goodness!!!! I read the reviews and watch the videos and talk to myself, yeah, it couldn’t be that good…. Boy was I wrong! My SHIFTPOWER is unbelievable! My car has come to life! I know no HP has been added but it sure feels like it! I was hesitant because of the price. I wish I had purchased this sooner. What an AMAZING device!! A+++”

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Posted 3 years ago

“Great Product, and incredible customer service. I loved that I did not pay the core upfront and received a reminder to send back the old cluster. From questions initially to the follow up on the core they were prompt and professional!”

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Posted 3 years ago

“Gauge cluster works amazing!!! Very fast shipping and very friendly customer service!!!! I'll recommend them to everyone!!!”

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Posted 3 years ago

“Very impressed with the dashboard. The only thing that bothers me is on the message center, it reads "Park Assist Off". My Suburban does not have Park Assist so I don't understand why I get this message. Not a big deal. I just have a scroll by it to stop it from blinking.”

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Posted 3 years ago

“The best money I’ve spent in a long time. Awesome, so happy thank you.”

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Posted 3 years ago

“I've owned my truck for 16 years, and the instrument cluster finally went dead. Sent it to a local shop to fix and it lasted 2 days before going out again. Found someone on eBay and paid to send it off. A couple weeks later I got the news the cluster was completely fried. Out $180 for "repairs" and still had a dead cluster. Researched online and finally found ISS. They were very helpful, and found me a cluster that looked EXACTLY like mine. Form and function were amazing for about 3 weeks, then the potentiometer malfunctioned on the tachometer, not a big deal, sometimes new product arrives defective. Contacted ISS and they immediately sent a new one out. Installed yesterday and working week. Amazing service, solid warranty and a price that can't be best for the quality you receive. Will do business again if any of my other vehicles have issues.”

ISS Automotive Solutions 5 star review on 5th January 2023

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Posted 3 years ago

“ISS Automotive Solutions have been a lifesaver. The touch screen in my Cadillac SRX and the dealer wanted over $1800 to replace it. I called ISS and spoke to a very knowledgeable and caring representative. I was able to order the replacement unit for my vehicle based on its VIN and have it installed for about one-third the price quoted by the dealership. Thank you ISS.”

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Posted 3 years ago

“Fantastic product and excellent customer service”

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Posted 3 years ago

“Best company best service EVER”

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Posted 3 years ago

“Good price, great service. It did take 14 days to get but still not bad considering the part was for a 20-year-old vehicle. I will order from ISS again.”

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Posted 3 years ago

“Instrument cluster arrived sooner than I expected. Installed, powered up, & boxed & shipped core without a problem!”

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Posted 3 years ago

“Not even on Amazon. Have I ever made a purchase that went so smoothly from the time that I ordered till the time that the shipment arrived at my home all packaged securely nothing broken. It only took less than 30 minutes to make the repair in my truck and the return label and shipping back the core Was fantastic using the same shipping box and your return label!! 😀”

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Posted 3 years ago

“Thanks everything working good Thanks for all your help.”

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Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews