ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I experienced the highest level of customer service satisfaction of any company I have ever done business with. You can talk with someone every time you call, and the staff is very knowledgeable about the products they represent. Special thanks to Jorge Formos for his help, research and continued returned calls to me for me to be able to purchase what I wanted”

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Posted 2 years ago

“One of the best experiences I've had in recent history. It took about 20 minutes to swap and I had the core on the way the same day. It was worth every penny.”

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Posted 2 years ago

“Great service and very speedy delivery. Item ordered exceeded my expectations. Would highly recommend them to friends And family”

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Posted 2 years ago

“Love having a bright dash cluster great refurbish Thanks Frank”

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Posted 2 years ago

“Very good service, new gauge cluster works great, fast shipping”

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Posted 2 years ago

“We ordered a instrument cluster for a car. It was perfect. They put the correct mileage in. Fast shipping We will definitely order from them again!”

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Posted 2 years ago

“This was the easiest ordering. I made a mistake and they quickly corrected it anf they double checked with me that they had the correct part. Kudos to a company that shows how customer service should be done. The return of the core was easy and full explanation of all the steps. . I would recommend them to anyone that needed vehicle parts.”

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Posted 2 years ago

“Fast turnaround and a quality product”

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Posted 2 years ago

“In short, this was the best and easiest purchase for my husband's truck. I had no idea what I was doing, but a young lady from your company called me personally and walked me through it. Thank you whom ever you are.”

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Posted 2 years ago

“Great service and product”

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Posted 3 years ago

“Took awhile to get but understand the situation. Very happy with product and quality. Packing was very excellent. Fit perfectly and very happy with everything. Thank you”

ISS Automotive Solutions 5 star review on 16th January 2023

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Posted 3 years ago

“Arrived on time, easy to install with the tools i purchased from ISS, 5 stars”

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Posted 3 years ago

“Fast shipping , paid for expedited processing. Everything works well and return shipping was easy for my old cluster to activate my lifetime warranty.”

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Posted 3 years ago

“The new cluster came in perfectly, everything works gauges and lighting are accurate it’s so nice to have a fully functioning cluster again. ISS Automotive makes it so much easier than any one the other companies out there sending you an already refurbished cluster and not having to send yours and wait for it back. Plug and play 10 minute install, worth every penny. I’m an ASE master mechanic and have replaced many cluster ISS makes this repair cheap and easy.”

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Posted 3 years ago

“Purchased the gauge cluster and it arrived shortly after. Was easy to replace and works perfectly. Returned core and was notified that warranty is now in effect. Excellent service.”

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Posted 3 years ago

“Highly recommend ISS Automotive Solutions! Product delivered promptly and plugged in the new display unit and everything works perfect. Thanks so much for a great product and great service. Highly recommend!!!”

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Posted 3 years ago

“I loved how quick it arrived!!!”

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Posted 3 years ago

“The order process and shipping was quick and easy. The ShiftPower Throttle Response module has transformed my 2022 Tundra! Incredible product! Thank you very much!”

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Posted 3 years ago

“ISS has great customer service and products, I will use again.”

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Posted 3 years ago

“Perfect match and works great! Thanks”

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Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews