ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to have the instrument cluster rebuilt for my 2003 Chevy Silverado. I planned to just order a rebuilt one, but when I mentioned to the customer service rep my truck only has 28,000 miles on it, she suggested I send my old cluster in, since it is in pristine cosmetic condition. I did do that and received it back rebuilt and now functioning as it should. I am very pleased with the service. Thumbs up!”

Helpful Report

Posted 1 year ago

“Exactly what is advertised they made it very simple as far as purchasing and installing”

Helpful Report

Posted 1 year ago

“Excelente servicio”

Helpful Report

Posted 1 year ago

“I am extremely pleased with my gauges , getting the green background was definitely worth the extre few dollars spent!! I couldn't be happier!!”

Helpful Report

Posted 1 year ago

“The new instruument cluster looked brand new. Made it easy to return the old one by having the return shipping label in the box. Packaging was great. It was truely plug and play.”

Helpful Report

Posted 1 year ago

“The Instument Cluster and the manual AC/Heat dash control unit I ordered are working perfectly and delivery was right on time from ISS Automotive. Only took about 10 minutes or less to install both. I am extremely satisfied with the product and ISS Automotive. Delivery was delayed shortly because of very severe weather and power outages.”

Helpful Report

Posted 1 year ago

“Took time to know what the concern was and explained what repairs were needed. Done quickly and shipped back package very well.”

Helpful Report

Posted 1 year ago

“The dash, arrived on time, and looked new. It took no more that 15 minutes to remove the old one, and to install the new one. I'm very happy with the product, and the company. I would use against when needed.”

Helpful Report

Posted 1 year ago

“They do an amazing job. They kept me updated the entire time with my order. They were very timely in getting my repaired LCD screen back to me. Just like factory. Would recommend them time and time again!!!”

Helpful Report

Posted 1 year ago

“Excellent, fast, and easy. We needed the headunit on our 2018 RAM 1500 to be refurbished. The process for selecting the service, sending it off, and then getting it back in perfect working order was so easy and simple.”

Helpful Report

Posted 1 year ago

“Ordered a instrument cluster for my chevy silverado! Item arrived quickly, works perfect, was easy to install! There was a short backorder on the item, but they called and kept me up to date on the minor set back! Noteven a couple days later, I was emailed a tracking number and the cluster was on it's way!”

Helpful Report

Posted 1 year ago

“The item I purchased was exactly what I needed and at a good price. Had it for about a month and it's working fine.”

Helpful Report

Posted 1 year ago

“Great product! Great service. Ordered a entertainment console for a 14 srx and it works perfect”

Helpful Report

Posted 1 year ago

“Very happy”

Helpful Report

Posted 1 year ago

“Man ISS was so comfortable when ordering, plus being introduced to Affirm. When needed I’m getting my auto parts from ISS. Thanks”

Helpful Report

Posted 1 year ago

“I LOVE my new dash cluster. And they made is VERY easy to return the core. Thanks ever so much!”

Helpful Report

Posted 1 year ago

“For perfect and fast shipping!”

Helpful Report

Posted 1 year ago

“Thanks ISS Automotive for my new cue system for my SRX it works perfectly and I saved over a thousand dollars from the dealership price.”

Helpful Report

Posted 1 year ago

“The instrument panel I purchased for my 2003 Chevrolet Tahoe z71 looks great and works perfectly. I couldn't be more satisfied.”

Helpful Report

Posted 1 year ago

“Top shelf company, easy to shop there, very efficient, quick service, everything was just as they said, keep up the good work........Leslie Winther”

Helpful Report

Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews