ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Excellent, professional service. Customer service was very friendly.”

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Posted 8 months ago

“Never got a response from iss after I wrote them about how my gauge cluster was returned to me with a big chunk missing out of the clear lense. The damage did not happen on the way back because the broken piece was not in the packaging. The damage had to happen when it was shipped to them or at there business. If the damage happened when it was shipped to them it would have been nice of them to notify me so I could take it up with UPS so I could start a claim with UPS since the package was insured. There are lots of other automotive electronics repair businesses out there don't wast your time with this one all they email you about is wanting you to leave them a good review. Also the turn around as far as after receiving your part to when they ship it back to you is way longer then what they say on there site.”

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Posted 8 months ago

“Very fast install and works perfectly. 4 gauges were out on the old unit and this solved all 4.”

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Posted 8 months ago

“Product is performing as expected and looks great. Big improvement and nice to have all gauges working again. Thanks. Dan.”

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Posted 8 months ago

“They were great to work with. My instrument cluster was done sooner then they quoted.Great friendly people to do business with.”

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Posted 8 months ago

“My set of gauges work and look great. ISS core return policy is seemless.”

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Posted 8 months ago

“ordered the blue background with white pointers should have gotten the red ones .Only problem i have is it's very bright when i dime them hard to see radio and heater lights i can live with that. Great product fast turn around.”

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Posted 8 months ago

“this is the secound instrument cluster and once again it was an very good process.”

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Posted 8 months ago

“I am not very satisfied because you guys could not get it right I kept having to take it back out and send it back and it’s still not right. My oil pressure is not reading right on the last one that I got and I paid for more than what I ended up getting”

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Posted 8 months ago

“Very happy with the product! Works as described, quick turnaround.”

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Posted 8 months ago

“I am very happy with doing business with ISS Automotive Solutions. The product I purchased was received on time, was very well packaged. ISS is heavy on customer service. I recommend this company very highly.”

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Posted 8 months ago

“Great product”

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Posted 8 months ago

“Verry happy with the product and customer service.”

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Posted 8 months ago

“Excellent product. Fairly simple to change out the whole unit. This save us from having to replace our car. Dealer cost would have been to much”

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Posted 8 months ago

“Fast and easy! No complaints”

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Posted 8 months ago

“Perfect working instrument cluster. My old Instrument Cluster had multiple gauges that didn’t work. The replacement cluster that ISS sent worked the moment it was installed.”

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Posted 8 months ago

“I can’t say enough about how great these guys are. I sent my unit to them on a Thursday, they received it Friday, repaired it and shipped it out Monday. I got it back Thursday and it was all fixed, cleaned and well packaged. I will keep them in mind for any future needs I may have.”

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Posted 8 months ago

“The delivery was expedient and the part performed as expected.”

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Posted 8 months ago

“I was very pleased with the iss experience. The company did exactly what they advertise and on time. My truck feels new again! I recommend iss whole heartedly!”

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Posted 8 months ago

“The first word that comes to mind to describe my experience with ISS is integrity and I don’t use that word lightly.”

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Posted 8 months ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews