ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Easy enough to find replacement instrument cluster, arrived in a couple of days, & installation was fairly easy. Thanks ISS.”

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Posted 2 years ago

“Absolutely the best. Customer service is prompt and courteous. In one month I bought two products from ISS, both items as described and worked perfectly. I will buy from ISS again. Quick shipping.”

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Posted 2 years ago

“I couldn't be happier with my purchase of a new cluster! awesome! love it!”

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Posted 2 years ago

“Was very satisfied with my order. Arrived quickly.”

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Posted 2 years ago

“Excellent service. Great price. Fast delivery .....what else can you say”

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Posted 2 years ago

“Ordered a replacement cluster and the process was easy. The replacement cluster arrived on time and in new condition. The replacement cluster is working like new! Very good experience!!”

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Posted 2 years ago

“Received the part I ordered on time, and exactly as described. The new instrument cluster solved the problems I'd been having. My first time ordering from ISS and I will recommend in the future..”

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Posted 2 years ago

“Item received was already opened, looked to have been used already.”

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Posted 2 years ago

“It had the same issues as it had before I send it into you. My opinion you accomplished nothing as far as the repair and I do believe that was the third time around for the same thing I was very dissatisfied with your performance. I finally had to find somebody else to do the repair yours truly very unsatisfied customer.”

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Posted 2 years ago

“Products are great awesome sipping time”

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Posted 2 years ago

“Patrica with customer service is an excellent employee. There was a problem with the delivery service and she went the extra mile to help me get the part. I will order from ISS again based on quality and for sure customer service. Thank Patrica again for me and consider a raise or bonus for her.”

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Posted 2 years ago

“I work for a chevy dealership and ISS was faster and cheaper than my employee discount with more options. Thank you!!!”

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Posted 2 years ago

“Ordered a 2003 - 2006 GMC Sierra - Instrument Cluster Replacement and it shipped fast. Got it installed and the check engine light did not work, so I called and they sent a replacement that day. The replacement part arrived the fallowing day and I installed it and all is good. Thank you to the people at ISS Automotive Solutions for your GREAT customer service.”

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Posted 2 years ago

“part fit easy and milage was correct”

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Posted 2 years ago

“Purchased an instrument cluster for my 2004 Chevy pickup. It showed up within a couple of days and was surprisingly very easy to install. I highly recommend ISS.”

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Posted 2 years ago

“Ordered a cluster using VIN & mileage. We recieved in 5 days. Easy to install.Came with mailing label to ship core back in same box.ISS delivers, they have great service.We will use again & tell anyone that will listen.”

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Posted 2 years ago

“The best!!! We received the new instrument panel quickly and the packaging of it was SPOT ON!!!!! If we need any parts for any vehicle we will be ordering from you all again.”

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Posted 2 years ago

“Easy to do business with. Impressive service, installation was just like the instructions stated and a lifetime warranty. What not to like? Would recommend.”

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Posted 2 years ago

“Would do business with this company again”

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Posted 2 years ago

“ISS AUTOMOTIVE delivered what I needed at a very fair price. I am happy to find a company I can trust to do what they say they will.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews