ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service.”

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Posted 2 years ago

“Fast shipping, great product as advertised. Cost is better than others”

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Posted 2 years ago

“Great response and turnaround time. My order was processed and shipped the following day and I had my wife’s Cadillac back in service with a CUE infotainment system working as promised. Thank you for the exceptional service”

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Posted 2 years ago

“speedy delivery, perfect fit and good warranty.”

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Posted 2 years ago

“ISS Automotive repaired the CUE screen for my 2015 Cadillac ATS. It looks and works great. The turn around time was also really good.”

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Posted 2 years ago

“Worked as advertised, plug and play no problems.”

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Posted 2 years ago

“This was one of the most professional company's I have delt with in a long time. They were there from start to finish with quick prompt service and great and easy to do replacement products. I will be doing business here as much as I can. 5 ⭐ out of 5”

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Posted 2 years ago

“Awesome product. I would recommend this to anyone with enough knowledge to install yourself. 👍🏼”

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Posted 2 years ago

“Great company and great product! The instrument cluster works great and the shipping was fast. Would definitely use then again for and future needs.”

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Posted 2 years ago

“For my truck the removal and install was super easy. ISS has made this process very easy to do. The gages all work well and it was a simple swap.”

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Posted 2 years ago

“Fast delivery good product worked out good for me thank you very much it's 1st wife's name what your mom's name's Vicky too”

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Posted 2 years ago

“Great price, great service great and fast delivery and warranty”

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Posted 2 years ago

“The wait is the only negative. Service, packing,product quality and pricing are all excellent. Will use in the future.”

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Posted 2 years ago

“Recently ordered and received a repaired instrument cluster for a 2005 suburban. Lots of places to get one. But here is why I recommend ISS for one. 1. Easy to use website to find the part you need 2. No upfront core charge 3. Return label is sent with your part. Open the box, swap cluster, close box and put on label. Literally done in 10 minutes. 4. CUSTOMER SERVICE!!! I had a question about the cluster and I received a response the next day (I emailed late at night). The response time and content were excellent. I made a comment after installation about how I wished I had upgraded and they let me know they could do that and gave me options and prices on how to upgrade in the future. 5. Lifetime warranty. I hope I never need it but it is a piece of mind comfort especially after the fantastic communication I had”

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Posted 2 years ago

“Shipping was ok. Paid extra to get it 3-5 days later. Product was not fully functional. After speaking to customer service, decided to troubleshoot the product myself. Still haven't had the time and money to do that. We will see how it goes later”

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Posted 2 years ago

“Item as described. Very pleased with the cluster.”

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Posted 2 years ago

“Part I bought is working perfect”

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Posted 2 years ago

“Easy to order shipped fast I installed it and works perfect! A good fix.”

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Posted 2 years ago

“First let me say, I had searched online at different sites trying to find my part (instrument cluster replacement) for a very long time. When I did find one that would fit my truck, they were ridiculously high.! I happen on ISS Automotive website , not only were they ALOT cheaper but the part came rather fast then I had expected it to. Part fits and works I couldn’t be more happier. Definitely will be using them in the future and recommend them to my friends and family especially those that work on autos.”

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Posted 2 years ago

“I placed an order on-line, then was emailed saying that the product was out of stock and there would be a lengthy wait to receive my order. I called to cancel the order and the lady that helped me had me verify the part number on my old console and from there she was able to find something that would work. She went the extra mile and was very helpful.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews