ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Everything works great but when they say white leds there more like a light blue other then that Everything matched right up and is working great.. it would be better if they offered white gauge faces”

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Posted 2 years ago

“The replacement unit works perfectly.”

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Posted 2 years ago

“Super happy and contented. Excellent customer service. The cluster that i ordered works like brand new. I'm a happy camper. Keep up the good work.”

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Posted 2 years ago

“I purchased a reman cue unit for my escalade because the screen was spiderwebbed and the ac controls were stuck on high. Very happy with the replacement. Installed fairly easy and work like a brand new unit.”

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Posted 2 years ago

“You were the only automotive parts store that would allow me to buy a speedometer cluster first and return my broken cluster after I purchased. This eliminated any down time with my vehicle because I didn't have to wait a week for my broken speedometer cluster to be fixed.”

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Posted 2 years ago

“Replaced my whole Radio/ GPS console in my 2018 XTS. What a difference. My old one was cracked and wouldn't even function. I went to Cadillac GMC and wanted to charge me an arm and a leg even though it's a GM problem. Extremely satisfied with the ISS Unit. I highly recommend 👌”

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Posted 2 years ago

“Had a customer with a Speedometer that needed repair , was returned promptly, and done right. Would use them again and recommend to anyone.”

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Posted 2 years ago

“Very fast in repairs and returning”

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Posted 2 years ago

“This was one of the easiest repairs I’ve done! ISS makes it so easy with the videos and step by step instructions.”

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Posted 2 years ago

“The Cadillac XTS Info Unit was perfect.”

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Posted 2 years ago

“The service was excellent and very fast. I am very satisfied with the part, works great.”

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Posted 2 years ago

“Thank you ISS Fast shipping, flawless custom clusters and excellent support team. Five stars for great customer service!”

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Posted 2 years ago

“The internet store was easy to navigate and I found exactly what I needed. The replacement part was shipped the next day. Having the prepared shipping label included with the new part made the core return process easy and seamless. I appreciate that they did not charge a core fee up-front.”

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Posted 2 years ago

“You guys was fast shipping easy to order on line and someone called me to let me know that the cluster was on back order I thought that was really nice .”

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Posted 2 years ago

“I bought my ISS Cue core to replace my old, factory issued Cue after researching for a better alternative than another gel-based, no warranty, expensive factory issued unit. I paid our local stereo installation technician to put it in, as I drive fast cars, I don’t fix them :). I could not be happier with my new Cue! It works great, was inexpensive to replace and it has a lifetime guarantee. Thanks ISS!”

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Posted 2 years ago

“Fast reliable turnaround on a new gauge cluster in my 05 Ford F250. Been dealing with dash issues, light issues, battery draining issues etc. I ordered a replacement through ISS Automotive put in truck couple weeks ago been amazing since. Great service, great product!”

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Posted 2 years ago

“My new speedo works perfect”

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Posted 2 years ago

“Works great just like they advertised. I would be a repeat customer”

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Posted 2 years ago

“Instrument cluster is working beautifully and the custom led lights I upgraded to are fantastic. Thank you!”

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Posted 2 years ago

“CUE was easy to install. Works perfectly!!”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews