ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Wow very fast turnaround. Works great. I sent out my gauge cluster fixed, calibrated got the green led lights and got it back in no time.”

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Posted 2 years ago

“Could not have been easier. Watched a vid on taking trim off. Entire job completed in 15 mins. This includes repacking old cluster back in box. Blue LEDs look great too.”

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Posted 2 years ago

“Great service no deposit for the core. Had the exact mileage plug and play, easy DIY project. The only thing that disappointed me was the temp guidance is of a little. It doesn't go to the basement of the guage when it's cold. And the odometer seems a little dim.”

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Posted 2 years ago

“Highly recommend. Unit was delivered quickly, simple install, took less than an hour. Was able to ship my unit back in same box with provided shipping label. Smooth.”

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Posted 2 years ago

“Prompt efficient order delivery. When a glitch developed the ISS representative was readily available with valuable advice. Followed up after the initial contact to make sure everything was working. Very impressed!”

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Posted 2 years ago

“Arrived promptly and the upgraded green LED lighting out preforms factory original lighting. Very pleased”

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Posted 2 years ago

“Everything was as promised. Radio showed up on time. After installation hands free mic didnt work and the Customer Service team guided me through a reboot and it started working again. Unit works awesome and looks brand new.”

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Posted 2 years ago

“Quick shipping. Easy core return quality parts exchange. From folks that know their business.. An issue with a part no problem. Lakeview Repair Thanks u for your business. And your customers service.”

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Posted 2 years ago

“New speedo head unit for my 03 Silverado arrived quickly in a very well packaged fashion with prepaid return stickers in the box. Installed new unit, it came to life immediately and has worked without flaws for 3 weeks now. Returned old unit in box provided and they kept me apprised of my return status. Couldn't ask for better service. Would gladly use any of ISS 's products in the future.”

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Posted 2 years ago

“I ordered an instrument panel for a 2003 GMC Envoy. The panel arrived within a few days. The packaging was sturdy and designed to hold the panel securely during transit. I was extremely impressed when I took the rebuilt panel out of the box. It looked absolutely brand new! The exchange of the new panel for the old took only 1/2 hour for completion. I placed the old panel back into the shipping container, applied the return label and dropped it off at my local UPS store. Quick. Easy and Efficient. All of my gauges work perfectly I was very impressed with the whole process and would definitely do business with this company again.”

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Posted 2 years ago

“Your service is great”

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Posted 2 years ago

“Everything you said you would do you did. Happy!”

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Posted 2 years ago

“New cluster ,not a scratch, worked perfectly, got it in 2 days.”

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Posted 2 years ago

“This was a very easy process and their videos show you how to do it. Now all my gauges work perfectly again. No more stuck speedometer! I Highly recommend them to anyone with a failing gauge cluster.”

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Posted 2 years ago

“I will say they delivered pretty fast for me as I was just in the middle of working on the vehicle. It was easy to remove the old dash panel and insert the new one. Basically, plug and play. The new cluster works perfectly as the old one had a few non-working gauges. Now everything works with a trans temperature gauge that I was not sure would work since the old cluster didn't have one. Yes, I would recommend ISS Automotive as they helped me with what I needed. Thank You.”

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Posted 2 years ago

“Outstanding service, high quality parts...they make it easy to purchase!!”

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Posted 2 years ago

“My Cue screen nightmare is finally over. It’s like having my Cadillac new again. I’m not embarrassed to have clients and friends in my car any more. Thanks ISS!”

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Posted 2 years ago

“Everything is working great”

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Posted 2 years ago

“I really appreciate you guys. You guys have done an amazing job you save me $2,500. Thanks again. The product works perfectly”

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Posted 2 years ago

“Product seems to be great so far. It was just high on the price”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews