iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks itokri for fabulous fabrics. I have bought a saree and few fabrics from your online store. And each fabric is awesome, rich in color and look. Happy to buy clothes from here. Good Wishes and definitely a big thank for those little gifts you give with items bought.”

Helpful Report

Posted 4 months ago

Thank you so much for your beautiful words 💛 It truly means a lot to know the saree and fabrics felt rich in colour and full of warmth when they reached you. And we’re especially happy that the little gifts made you smile ✨ For us, every parcel is more than an order; it’s a small bundle of handmade joy sent with care. Thank you again for your good wishes and support for the many hands behind these fabrics 🌿

Posted 4 months ago

“Soft breathable cotton. Remarkable colouring. Great thanks , Feather touch fealing.❤️❤️❤️”

Helpful Report

Posted 4 months ago

Thank you so much 💛 So happy to know the cotton felt soft, breathable, and feather-light to wear. And your words about the colours truly made us smile ✨ Nothing feels better than fabric that feels gentle on the skin and joyful to wear. Thank you again for your warmth and love ❤️

Posted 4 months ago

“Fabric quality is so good.”

Helpful Report

Posted 4 months ago

Thank you so much 💛 So happy to know you loved the fabric quality. Every weave and print carries the care and skill of many hands, and messages like yours truly encourage us and our artisans alike ✨

Posted 4 months ago

“The quality of the products is excellent. You delievered what you promised. I really appreciate your craft👏. Now I have a guilt why I have not purchased products from you earlier. I love the fabric and designing of the suits, quality and design of the earrings and the cute sling purse🥰 Those who love handmade products and authentic crafts, your stop is here!!!!!”

Helpful Report

Posted 4 months ago

Reading this truly made our day 💛 Thank you for trusting iTokri with so many beautiful additions to your wardrobe and home. We’re so happy the fabrics, earrings, and sling purse all felt special to you. And please don’t feel guilty 😊 We’re just glad you found us now and became part of the iTokri family. Your words about handmade and authentic crafts mean a lot not just to us, but to the many artisans whose work reaches homes through iTokri. Thank you again for your warmth, encouragement, and love ✨

Posted 4 months ago

“For new orders & delivery this I Tokri team is very responsive & quick, but for returns & refund you need to have both patience & time to keep reminding them for pick up & later for the refund but then also you never know when will they act . Their designs & colour schemes are beautiful,but compare to other brands selling the similar products I felt pricing is high .”

Helpful Report

Posted 4 months ago

Thank you for sharing such honest feedback with us 💛 We’re truly happy to know you loved the designs and colour stories — that means a lot to the many hands behind them. At the same time, we completely understand your disappointment with the return and refund experience. We know that having to follow up repeatedly for pickups or refunds can feel tiring and frustrating, and that’s not the experience we want anyone to have with iTokri. Your feedback genuinely helps us see where we need to improve, and we’re actively working on making our return and refund process faster, smoother, and more responsive going forward. As for pricing, handmade products do sometimes cost more because they are made in smaller batches with a great deal of human skill and care. But we also understand that the overall experience should always feel worth it. Thank you again for your patience, honesty, and support ✨

Posted 4 months ago

“I was very impressed with the quality of fabric I received. iTokri’s customer service is amazing. I definitely will purchase from them again”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words 💛 We’re truly happy to know you loved the fabric quality and had a smooth experience with our customer service as well. Knowing that you’d like to shop with us again means a lot to our entire team and the many artisans behind these handmade pieces ✨ Looking forward to sending more beautiful fabrics your way.

Posted 4 months ago

“I ordered the item on May 5th Prepaid and expected delivery was in 48 hrs, but it took 10 days to delivery. That was a little dissatisfied. Today i.e.15th May I received the order and I'm Happy to see the quality of the product.”

Helpful Report

Posted 4 months ago

Thank you for your patience and for sharing your experience with us 💛 We completely understand your disappointment with the delivery delay, especially when the expected timeline was much shorter. Delays like these can be frustrating, and we know we need to do better in keeping deliveries timely and reliable. We’re actively working with our courier partners to improve this experience going forward. At the same time, we’re truly happy to know that the product quality made you smile once it finally reached you ✨ Thank you again for your understanding and support.

Posted 4 months ago

“I purchased a Channapatna bead necklace, which arrived promptly and is very attractive.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely feedback 💛 We’re delighted to know the Channapatna bead necklace reached you promptly and that you loved it. These handcrafted pieces carry so much colour, skill, and playfulness from the artisans who make them ✨ Hope it brings joy to every outfit you pair it with 😊

Posted 4 months ago

“The customer service from this company is like nothing I have ever experienced before!! I was contacted by them when the parcel could not be delivered, and arranged with them for another day. This is not usual! The fabrics are beautiful! I absolutely love them and I can't wait to be wearing them!”

Helpful Report

Posted 4 months ago

Thank you so much for your heartfelt words 💛 We truly believe good customer service means being there when customers need us most, so we’re really glad we could help coordinate the delivery for you. And we’re even happier to know you loved the fabrics ✨ There’s something very special about finally receiving handmade fabric you’ve been waiting for and imagining all the beautiful ways you’ll wear it. Thank you again for your warmth and trust in iTokri 😊

Posted 4 months ago

“Thank ful to itokri team for cooperation and quick action after my request of refund was made . All team members are soft spoken and show concern to customer's problems.thanks.”

Helpful Report

Posted 4 months ago

“Really fantastic service. The shirts I bought are delightful, and even though they ran out of fabric to make one of the ones I wanted, they allowed me to pick a replacement which I was equally as happy with! These guys are the blueprint for customer service and the little note I received in my parcel was the sweetest touch. Thanks 1 million guys.”

Helpful Report

Posted 4 months ago

Thank you so much for this incredibly warm feedback 💛 Because handmade fabrics are made in limited batches, sometimes a particular fabric runs out sooner than expected, so we’re really happy we could help you find a replacement you loved just as much ✨ And your words about our customer service truly mean the world to our small team. We’ve always believed every parcel should feel personal, thoughtful, and full of warmth not just another delivery box 😊 Thank you again for your kindness and trust, and for making our day with this beautiful review.

Posted 4 months ago

“Very good cotton ikat fabric .”

Helpful Report

Posted 4 months ago

Thank you so much 💛 So happy to know you loved the cotton Ikat fabric ✨ There’s something truly special about Ikat. The softness of cotton, paired with those beautifully blurred woven patterns, makes every piece feel alive and full of character. Hope you enjoy creating and wearing it 😊

Posted 4 months ago

“I liked the texture of cloth very much. Shw shipping everything is perfect. liked hand written thanks.”

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re really happy to know you loved the texture of the fabric and that the shipping experience felt smooth for you ✨ And it makes us especially happy that the handwritten note reached your heart too 😊 We always want every parcel to feel warm, personal, and thoughtfully packed, just like receiving something from someone who truly cares.

Posted 4 months ago

“I was initially skeptical as I was ordering to New York but it took 10 days and I had my parcel beautifully packed with handcrafted products. I loved the handwritten note; it felt like home, and all the products I ordered were as per my expectations. The extra efforts of making the packaging sustainable were the cherry on the top.”

Helpful Report

Posted 4 months ago

Thank you so much for trusting us all the way from New York 💛 We completely understand the initial hesitation with an international order, so it makes us truly happy to know the parcel reached you safely and lived up to your expectations ✨ Your words about the handwritten note “feeling like home” genuinely touched us. That feeling of warmth and connection is exactly what we hope travels inside every iTokri package. And we’re so glad the sustainable packaging made the experience even more special 😊 Thank you again for your kindness and support for handmade.

Posted 4 months ago

“The items I had purchased from your company turned out to be really nice and beautiful. My husband, my daughter, my mom, my dad and myself were happy with the items. I have put 5 out of 5 STARS on your rating. Just KEEP IT UP... Just try to be better with every order and sky is the limit... I will definitely recommed your company to my relatives and friends. Just be better each time... And, THANKS for your gift, appreciated it...”

Helpful Report

Posted 4 months ago

Thank you so much for such heartfelt encouragement 💛 Reading that your whole family, from your parents to your daughter, loved the items truly means the world to us. Handmade pieces become even more special when they are shared and appreciated together at home ✨ And your words, “just try to be better with every order,” are something we’ll carry with us sincerely. That is exactly what we hope to do improve, learn, and keep bringing warmth and care into every parcel we send. Thank you as well for recommending us to your friends and relatives. Trust like this is the biggest gift for a small handmade-focused team like ours 😊 And we’re so glad you liked the little gift too 💛

Posted 4 months ago

“Loved the dress colour and material”

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re so happy to know you loved both the colour and the material of the dress ✨ There’s something truly special about finding a fabric that feels just as beautiful to wear as it looks. Hope you enjoy every moment in it 😊

Posted 4 months ago

“Awesome, natural colors and handprinted silk velvet. Beautiful!”

iTokri आई.टोकरी 5 star review on 12th May 2026

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re delighted to know you loved the natural colours and the hand block printed silk velvet ✨ Silk velvet has such a rich, tactile beauty of its own, and when paired with handprinting, every piece carries depth, softness, and the quiet charm of handmade work. So happy it found a place with you 😊

Posted 4 months ago

“Your products are good, I like them because mostly they're hand crafted,,,,”

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re really happy to know you enjoy our products and appreciate the handcrafted nature behind them ✨ Every handmade piece carries small human details, patience, and skill that machines can never fully recreate. Thank you for valuing that spirit of craft with us 😊

Posted 4 months ago

“The material of the stole is beautiful ❤️. Worth the price.”

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re truly happy to know you loved the stole and felt it was worth the price ✨ A beautiful handmade stole carries so much in its softness, craft, colour, and the quiet care of the hands that made it. Hope it stays a favourite in your wardrobe for a long time ❤️

Posted 4 months ago

“Im not going to think too much here. To frame a review. Im an author and writing without hearing is sacrilege. But i ll say proudly i have the exact same banaras saree anushka virat kohli wore fr her reception . Just theres no gold zari , hers was silk and chiffon and more lighter. Mine is satin silk and the silk is glorious banaras pure silk . Its zari is not pure gold like anushkas . Its artificial. But mind yu its an authentic maqbool hassan sari, the same guy whose company weaved anushkas and the very exact same design, cm for cm. And i bought it on iTokri. Beat yu to it fellas! It was uploaded quietly. No drum roll nothing. I just saw it one fine morning and froze. Then i clicked buy. Im gonna put a photo.”

Helpful Report

Posted 4 months ago

This was such a joy to read 💛 The way you described finding the saree feels exactly like how handmade pieces are meant to be discovered unexpectedly, emotionally, and instantly. And knowing it found a home with someone who truly understands fabric, weave, and story makes it even more special. A Banarasi woven by the same hands and lineage, carrying that unforgettable design language — quietly uploaded, quietly found, and deeply loved ✨ Honestly, this feels less like shopping and more like destiny between a saree and its person 😊 We cannot wait to see the photo. Thank you for sharing this beautiful story with us.

Posted 4 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews