iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been buying from 2016. Extremely professional and on dit. What a variety! Am so glad that iTokri is my go to site for any purchase. The photos posted are very clear. Overall super experience. Would recommend this to all! Worth buying. Value for money.”

Helpful Report

Posted 4 months ago

Reading this truly means a lot to us 💛 To have your trust and support since 2016 is incredibly special. Thank you for making iTokri your go-to place for so many years ✨ We’re so happy to know you enjoy the variety, clear product photos, and the overall experience we try so hard to create with every order. And your recommendation and encouragement mean the world to our small team and the many artisans connected with iTokri. Thank you for growing with us through all these years 😊

Posted 4 months ago

“What a pleasure to have such a wonderful service! Without going into the marketplaces in India I can purchase and receive flawlessly treasures of the indian craftman. Thank you for this most wonderful service. I will be a steady customer and hope to turn on other friends in California.”

Helpful Report

Posted 4 months ago

Thank you so much for these beautiful words 💛 It means a lot to know that iTokri helps bring handmade treasures from India all the way to your home in California with ease and warmth ✨ We’ve always hoped to create an experience where people can discover the richness of Indian craftsmanship without losing the personal feeling of buying something truly handmade. Knowing you’d like to return again and also share iTokri with your friends makes us deeply grateful 😊 Thank you for your trust, warmth, and continued support for Indian craft.

Posted 4 months ago

“Great collection. Prompt service and delivery. Personalised note and a token gift was a pleasant surprise. Many thanks.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely words 💛 We’re really happy to know you enjoyed the collection and had a smooth delivery experience ✨ And it makes us especially glad that the handwritten note and little gift brought a smile 😊 We’ve always believed small personal touches make handmade shopping feel warmer and more memorable. Many thanks again for your kindness and support 💛

Posted 4 months ago

“Amazing 🤩🤩. Good quality product. It looks handmade and the colour i received matches well with the picture shown.”

iTokri आई.टोकरी 5 star review on 8th May 2026

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re so happy to know the product felt truly handmade and that the colours matched your expectations so well ✨ That little moment when the real piece looks just as beautiful as the picture is something we always hope for. Thank you again for your warmth and lovely feedback 🤩

Posted 4 months ago

“The kurtas that I bought were very good in fitting and texture.The prices are a bit high. Thank you. Regards Radha Chintapalli.”

Helpful Report

Posted 4 months ago

Thank you so much, Radha ji 💛 We’re really happy to know the kurtas fit well and that you loved the texture of the fabric ✨ We also truly appreciate your honest feedback about the pricing. Handmade pieces can sometimes feel higher priced because of the craftsmanship, smaller production batches, and detailed work involved but we completely understand that value should always feel balanced for our customers. Your feedback genuinely matters to us. Thank you again for your warmth and support 😊

Posted 4 months ago

“Such lovely fabrics, and excellent customer service with clear communication at every stage of the transaction. My order arrived speedily with a sweet gift and personal note. I will definitely be ordering from iTokri in future”

Helpful Report

Posted 4 months ago

Thank you so much for your thoughtful words 💛 We’re delighted to know you loved the fabrics and had a smooth experience with our customer service and updates throughout the journey ✨ And it makes us especially happy that the little gift and handwritten note added warmth to your parcel 😊 We always hope every order feels personal, cared for, and full of handmade joy from the moment it leaves us till it reaches you. We’ll truly look forward to sending more beautiful pieces your way in the future 💛

Posted 4 months ago

“It took a while, but the fabric arrived in good condition. It is lovely. I was thankful that iTokri stayed in close communication during the process or it would have worried me.”

Helpful Report

Posted 4 months ago

Thank you so much for your patience and understanding 💛 We completely understand that waiting longer than expected can feel worrying, especially with international deliveries. That’s why we always try our best to stay connected and keep our customers updated throughout the journey ✨ We’re truly happy to know the fabric reached you safely and that you loved it once it arrived 😊 Thank you again for your warmth, trust, and support for handmade.

Posted 4 months ago

“Very good materials and speedy delivery 🚚”

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re really happy to know you loved the materials and that your order reached you quickly ✨ Good fabric and a smooth delivery together always make the experience extra satisfying 😊 Thank you again for your warmth and support.

Posted 4 months ago

“I'm a returning customer who buys from Itokri often. The selection is fantastic, the quality is top knotch and the excellent customer service makes buying from Itokri simple and hassle free! Plus it's great to know my purchases contribute to preserving Indian's textile heritage :)”

Helpful Report

Posted 4 months ago

Thank you so much for coming back to iTokri again and again 💛 It truly means a lot to know that the selection, quality, and customer service have made your experience smooth and enjoyable each time ✨ And your words about preserving India’s textile heritage touched us deeply. Every purchase really does help keep these crafts, weaves, and artisan traditions alive in meaningful ways 😊 Thank you for being such a valued part of the iTokri family.

Posted 4 months ago

“The quality of the products I bought were amazing. I would definitely recommend iTokri to friends and family.”

iTokri आई.टोकरी 5 star review on 6th May 2026

Helpful Report

Posted 4 months ago

Thank you so much for your kind words 💛 We’re truly happy to know you loved the quality of the products ✨ And your recommendation to friends and family means more to us than any advertisement ever could 😊 Thank you again for your trust, warmth, and support for handmade craft.

Posted 4 months ago

“Loved the suit material It's print is exactly as shown in the picture.Thanks a lot”

iTokri आई.टोकरी 5 star review on 5th May 2026

Helpful Report

Posted 4 months ago

Thank you so much 💛 We’re truly happy to know you loved the suit material and that the print matched exactly what you saw in the pictures ✨ We know how important it is for colours and prints to feel true to expectations when shopping online, so your words really mean a lot to us 😊 Thanks again for your warmth and support.

Posted 4 months ago

“Product is very bad”

Helpful Report

Posted 4 months ago

We’re sorry the fabric did not work out for you 💛 Glad we could complete the return and refund for you, though we completely understand the disappointment the experience may have caused. Your feedback genuinely matters to us and helps us improve both our products and overall experience going forward.

Posted 4 months ago

“I had a great experience shopping with Itokri. The collection is beautiful and truly reflects traditional craftsmanship. The quality of the products is excellent, and everything arrived neatly packed and on time. Overall, very satisfied and would definitely recommend Itokri to others.”

Helpful Report

Posted 4 months ago

Thank you so much for your thoughtful words 💛 We’re truly happy to know you enjoyed the collection and felt the beauty of the traditional craftsmanship behind the products ✨ It also means a lot to hear that the quality, packaging, and delivery experience all met your expectations. We always hope every order reaches with the same care and warmth with which it is prepared. Thank you again for your trust and recommendation 😊

Posted 4 months ago

“We ordered 2 pieces. Though the same range, but one piece the cloth was smoother softer. And the other even though a different print, it was of the same category. The second one is very rough and thick to.touch. much difference between the two pieces. In texture, softness etc”

Helpful Report

Posted 4 months ago

Thank you for sharing this honest feedback with us 💛 We completely understand how disappointing it can feel when two fabrics from a similar range feel noticeably different in softness and texture. Since many of our fabrics are handmade and artisan-produced, slight variations can sometimes happen across prints, dyeing processes, or weaving batches but we understand that the difference should not feel too drastic or unexpected. Your feedback genuinely helps us improve how we present fabric texture and feel more clearly on our product pages so customers can make more informed choices. Thank you again for taking the time to share your experience with us.

Posted 4 months ago

“I have ordered 2.5 meters but recived 2.3 only but it was refunded back corectly. And the service was very nice. The quality of cloth was topnotch.”

Helpful Report

Posted 4 months ago

Hello Divya, As discussed earlier, our team has already processed a refund for the shortage in your order. Additionally, we sincerely apologize for the damaged item and have issued a credit note as a gesture of apology. We truly value your understanding and hope to serve you better in the future. Best regards, iTokri.com

Posted 4 months ago

“Beautiful”

Helpful Report

Posted 5 months ago

Thank you so much 💛 So happy to know you found it beautiful ✨ Simple words like these still make our day and encourage the many hands behind every handmade piece 😊

Posted 4 months ago

“Poor pick up return service”

Helpful Report

Posted 5 months ago

We’re sorry the return pickup experience was not smooth initially. Glad the pickup and refund have now been completed, but we completely understand the inconvenience caused in the process. Thank you for your patience and for sharing the feedback with us it helps us improve our service experience further. 💛

Posted 4 months ago

““Totally loved my shopping experience 🥰 Fabric quality is just amazing, bilkul premium feel aata hai! Delivery bhi fast thi aur sab kuch perfectly packed tha. Highly recommended 💖””

Helpful Report

Posted 5 months ago

Thank you so much 💛 So glad the fabric felt just right and reached you safely. Means a lot to us!

Posted 5 months ago

“I made my first purchase in mid-April and had a truly great experience. The support I received was both friendly and professional throughout the process. My order was shipped on time, and the fabrics I received were exactly as expected in terms of quality and appearance. I highly recommend!”

Helpful Report

Posted 5 months ago

Thank you so much for sharing this 💛 We’re really glad your first experience felt smooth from start to finish. From choosing the fabric to receiving it just as expected, that’s exactly how it should be. Hope this is the beginning of many more pieces you’ll enjoy using.

Posted 5 months ago

“Lovely and very good quality cotton fabrics, and direct from artisans. Worth the money, would recommend iTokri with full regards.”

Helpful Report

Posted 5 months ago

This means a lot to us 💛 Good cotton has a way of speaking for itself: soft, breathable, easy to live with. So glad you felt that, and thank you for valuing the work behind it.

Posted 5 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews