iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 12,325 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

iTokri आई.टोकरी 5 star review on 13th June 2026

271

Anonymous

Anonymous // 01/01/2019

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“Bought this beautiful bhujodi shawl in bright pink and magenta, amazing colour combination and looks equally great. Very warm, lives up to the description given. It was a gift for my sister and the team at itokri were so sweet and sensitive, made sure there was no invoice attached and got it delivered in 1 day. Absolutely love the shawl and the experience even more ❤️”

Helpful Report

Posted 5 months ago

Thank you for sharing this beautiful experience. We are glad the Bhujodi shawl felt as warm and vibrant as you hoped, and that the pink and magenta tones worked so well together. Knowing it was loved as a gift by your sister makes it even more special for us. iTokri ki Toli

Posted 5 months ago

“Return is very late”

Helpful Report

Posted 5 months ago

We are sorry the return took longer than expected. That delay is not the experience we aim for, and we understand how frustrating it can feel when timelines stretch. Your feedback helps us tighten this process. iTokri ki Toli

Posted 5 months ago

“Excellent range of products and very responsive customer service! I have been a customer for a long time and look forward to continuing to support iTokri.”

Helpful Report

Posted 5 months ago

Thank you for your kind words and for being with us for so long. We’re thrilled you enjoy our range and find our support responsive. We look forward to serving you again. Kind regards, Team iTokri

Posted 5 months ago

“With lot of attention and love made and sent. Unfortunatelly we in Europe have to pay so much import tax that you pay in the end dubble”

Helpful Report

Posted 5 months ago

“The 2 items ordered were of good quality. In fact, the colour i wanted wasn't available for one of the items, readily, someone from the team contacted me and asked whether another color is acceptable. only after my confirmation were the items despatched”

Helpful Report

Posted 5 months ago

Thank you for noticing the care behind the process. We are glad the quality met your expectations, and that our team could check with you before dispatch when the colour was unavailable. That pause matters to us, and we are happy it worked well for you. iTokri ki Toli

Posted 5 months ago

“I recently purchased 3 necklaces from iTokri. They were my first purchase. I live in the US so it was an international shipment. The communications from the company were responsive and timely. They answered all my questions and provided me with regular updates. The package arrived about a week later. The necklaces are beautiful and well made and like nothing else I have. I will be buying more of their wonderful pieces and would highly recommend them.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled to hear the necklaces are beautiful, and that our communication and international shipping met your expectations. We truly appreciate your support and look forward to serving you again. Warm regards, Team iTokri आई.टोकरी

Posted 5 months ago

“I am keeping it short since your requested a नन्हा सा review. I had the package in my hand but the courier took it back because they couldn't send me the OTP on my international number. I called the itokri call center but they didn't know what to do about it. Thereafter, I sent several messages to their WhatsApp number, to no avail. The courier took it back to Gwalior. The package was never delivered and they are yet to refund the money”

Helpful Report

Posted 5 months ago

“I had high expectations on the packaging and was planning to gift it as is but to my surprise the package looked very cheap and the personalized touch to it did not add any value because the whole experience turned bad. I am not sure if I would like to order something expensive from here again”

Helpful Report

Posted 5 months ago

“Kind communication. Lovely fabric and affordable.”

Helpful Report

Posted 5 months ago

“Hii dear itokri team I would to say that please restock your items ( specialy Pherans ) or please make these items available in more quantity (more than 1) And please take the photos in sunlight as the colour of items on your website is different from the colour that I received. That's all Thankyou P.s. Loved your pherans collection.. please restock them .”

Helpful Report

Posted 5 months ago

“I bought two materials from itokri, one blouse materials which is the flex cotton prewashed fabric and ikat patterned mercerised cotton fabric as saree. The blouse piece was too good, don't need any lining, that itself is a plus point and the fabric is very soft and comfortable to wear too. Great quality! Saree material had a very graceful look and the color almost same as shown in the image. It just hugs the body when we wear it and it's very comfortable too. I'm 100% satisfied with the purchase. Never felt this confident wearing a saree for like 5-6 years after my delivery. Thank you so much. Keep up the quality..”

iTokri आई.टोकरी 5 star review on 3rd January 2026

Helpful Report

Posted 5 months ago

“my product was delivered early with little personalized tokens like a card, a message and a gift! felt amazing to have ordered from an organization passionate about what they do and connecting with the customers. the product was so so cute I love it and already have a list of more pretty things to order from here. I'm also surprised that considering how great the quality, craftsmanship and design was, the price was quite affordable too. thank you!!”

Helpful Report

Posted 5 months ago

“Excellant packing with love...but for salwar material you can provide 2.5 mts for the shirt...”

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Posted 5 months ago

“I bought a woollen shawl and a silk+wool blend scarf. Both items arrived beautifully packed in sustainable packaging along with a small gift of earrings which was very touching. The shawl and scarf are gorgeous and better than what was described on the website. 100% will be ordering again in the future.”

Helpful Report

Posted 5 months ago

“Excellent clothes very happy with my purchase will definitely buy again the delivery charges are high but the quality of products excellent. The sizes are good as well.”

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Posted 5 months ago

“Product delivered as per the order and discription Packing was very nice A hand written note added to the pleasant experience of shopping”

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Posted 5 months ago

“The fabric was just as advertised: lovely fine woven thin wool in an amazing block print. And arrived earlier than scheduled. iTokri also made sure that I had the most reduced rate for the tarriffs that I could have and was in constant communication with me regarding my shipment. There was a lovely hand written note and gift tucked inside the package and cute hand printed wrapping paper as well. Class act from start to finish.”

Helpful Report

Posted 5 months ago

“I have ordered from u..and the courier came..but they are charging more than 6000 rupees as customs duty..I can't understand. So many things I had bought from india but no one has charged this much.u should have informed mee before itself.pls refund the money back”

Helpful Report

Posted 5 months ago

“I was quite dissapointed with the fabrics I received. There is a huge difference between how they appeared on the website to real.”

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Posted 5 months ago

“I ordered 3 dupattas and they arrived quickly and each one was stunning! Thank you”

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Posted 5 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,325 reviews