iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 12,325 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

iTokri आई.टोकरी 5 star review on 13th June 2026

271

Anonymous

Anonymous // 01/01/2019

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“great stuff! beautiful patterns, natural fibers, no plastic. sadly american tariffs cost me extra money :(”

iTokri आई.टोकरी 5 star review on 3rd February 2026

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Posted 4 months ago

“I still haven't received my order, wich i placed a time ago. I'm waitingfor an indication, but nothing.”

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Posted 4 months ago

“Very good fabrics . I like it”

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Posted 4 months ago

“Every single item that I ordered from iTokri - dresses, clutch bag, handbag, decor and jewellery - was an absolute joy to receive. The fact that the company supports independent fair trade and works directly with craftspeople was a major draw. The care that they put into creating their clothing, jewellery and gift range is vert clear, as is the high quality of craftwork, the exquisite designs, and the environmentally friendly packaging. My order arrived neatly and minimally packaged, which I appreciated, given that so many companies use excess plastic and bubble wrap unnecessarily. Yes, there are international tariffs to pay if you are in the UK (or elsewhere) and they are worth it. The customer care team were responsive each time I had a query, they kept me up to date with my order delivery, and checked in after I received my goods. I will definitely be ordering from them again and recommend highly. It's vital for art, the creative industries, for the sake of living and consuming ethically, that we support businesses like this where we can. I'm happy to do so. All in all, a wonderful shopping experience.”

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Posted 4 months ago

“Loved the personalised feel of the Handwritten notes to the customer. The Bengal Kantha Embrodery Dupattas were very unique and detailed hand embroidery work but on expensive side. I don't mind it if the proceeds are going to the ladies who have made that kind of meticulous embroidery which is laborious and time consuming. It is worth it!!! For me they are the heirlooms that I can pass it off to younger generations in my family. My sincere request if you can order for the same kind of Kantha work on pure wool/merino wool shawls/stoles.”

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Posted 4 months ago

“Good packaging and love the personal touch of the handwritten note, the free gift was a bonus!”

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Posted 4 months ago

“A good amount of variety was available in the item that I bought. Customer Service was prompt, and the item was as expected. However, I did think that the item was a bit overpriced.”

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Posted 4 months ago

“Lovely fabric, delivered quickly”

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Posted 4 months ago

“We received an excellent kutra to gift a relative from Australia. The guest was extremely happy to get it”

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Posted 4 months ago

“The prints are pretty and the cotton of good quality, but the colors are not fixed and discolor a lot even after several soakings with vinegar and salt. You should warn your customers!”

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Posted 4 months ago

Namaste, Thank you for sharing this so clearl, we truly appreciate it 💛 You’re right to expect better clarity around this. With hand-printed fabrics like Kalamkari, especially when natural or traditional dyes are used, some color release can happen in the initial washes. But this should always be communicated upfront so you can care for the fabric with full awareness. We hear your concern, and we’ll make sure this feedback is passed to our team to improve how we guide customers. If you’re open to it, please message us, we’d really like to look into your specific piece and see how we can help. Your feedback helps us do better. Thank you again for taking the time to share it.

Posted 2 months ago

“I had a great experience with the customer service and the products. The fabrics were great - the included information on the individual product gave me a lot of confidence in purchasing (and is appreciated greatly); the jewellery is more so hit or miss, next time I would choose more carefully. However one point of improvement perhaps for specifically international orders: I appreciate the handmade boxes however it only pulls attention of border control, additionally a detailed list (including size & makeup/ingredients) of shipped items will prevent hopefully unexpected delays & high cost of border control for future customers.”

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Posted 4 months ago

“I had been your customer probably for more than 5 years. However the recent exp had been pathetic. The order was booked on 14th & delivered on Sunday evening. You are showing consignment dispatched from from Chennai on tuesday morning from Chennai & it takes more than five days to reach another metro city. The courier Co. told me that probably it was dispatched by road to Mumbai & then to Delhi. You should have informed me about long delivery time while order booking. If it was agreeable to me than only booked the order. I realized the consignment travelled 1st from Kannauj UP(manufacturer) to Chennai, repacked & again dispatched Delhi with itokri brand. Not acceptable”

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Posted 4 months ago

“Thanks i tokri.. I bought 2 stoles. Both are good.. fabric is very good.. worth buying…”

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Posted 4 months ago

“Good and comfortable material”

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Posted 4 months ago

“Beautiful array of goods. All very obviously handcrafted with love and pride. Excellent communication, swift delivery and a lovely thoughtful hand written note when my beautiful items arrived. Bravo. A very happy customer who will be returning the wonderful artisan community on Tori.”

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Posted 4 months ago

“I am so impressed with iTokri. Excellent and helpful communication; observance of sustainable practices; support of local communities, culture and artisans. I have enjoyed learning so much from the information given with each item. The kurtas and pants have been very well made from the beautiful fabrics made by the skilled craftspersons. Thank you (from Australia).”

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Posted 4 months ago

“I bought a small amount of cotton fabric in the Hope that I would be happy with it. It was everything I hoped for. I’m reminded of those fabulous Indian craft shops we had in Australia in the 1970’s. Wonderful quality. Not too expensive. Natural organic fabrics. Plus a huge variety of designs.”

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Posted 4 months ago

“Its awesome......i was wanting to buy this product for a long time.......”

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Posted 4 months ago

“Jia and itokri team ! We are gettin hypnotised by your products's elegance and your humility that further adds to our joy and pleasure. Keep it up and you would always notice our unfulfilled cravings for ITOKRI Sudha Taneja”

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Posted 4 months ago

“Wonderful product”

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Posted 4 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,325 reviews