iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think ordering with iTokri is fine as long as you don't want to return it or talk to their customer service. Ordered fabric and found that the colours didn't match exactly. Initiated return process with their 'hindi' ONLY speaking customer service staff, who will continue to talk in hindi even if you say you don't understand the language. Not a single english speaking customer service staff they say and run an international online business. How many days I had to follow up with them to get the return parcel collected. Finally it was collected after 12 or so days, and then again I didn't hear from them for a week. I kept mailing to ask the status and received no reply. Just saw that the money has been refunded to my account. For this entire return process, they made some 10-15 phone calls, all in Hindi, while I kept telling them that I would like email communication. Having sent a wrong product and have the customer answer 15 phone calls for that? I am also offended that you think everyone should know Hindi.”

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Posted 9 years ago

“my product broke within 3 days of use”

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Posted 9 years ago

“Sent emails after emails. No response!”

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Posted 10 years ago

“Fabric was not great a”

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Posted 9 years ago

“total waste of money this is first and last purchase with u in u r website item is very beautiful but real item of clothe is vvv bad”

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Posted 10 years ago

“order took too long, packing rubbish, will not order anything from you”

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Posted 8 years ago

“I do not look at the material when it is sent to me. I do that after months when I am using it. Sadly it is always short of 3-5 inches most of the time and the current piece which says 3 and half metre is not even 3 metres”

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Posted 10 years ago

“Products differed from the way they appeared. Colours were way too dull. I felt I paid way too much for the quality I received”

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Posted 10 years ago

“Got an defected product, need an return.”

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Posted 8 years ago

“Ordered and paid for 3 meter of fabric Received 2.50 meters. Felt cheated”

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Posted 9 years ago

“Response to my order was immediate. It reached me in time.I was pleasantly surprised to find the saree I ordered for, nicely packed in a bag with a pair of earring attached. Thanks a lot . Keep it up. I have placed another order and waiting for it to arrive. Find the price a tad on the higher side. May be you can offer small discounts occasionally”

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Posted 10 years ago

“EXPERIENCE HAS BEEN GOOD MOSTLY...BUT THE LAST ORDER HAS BEEN A DISASTER... I GUESS, NOW THAT YOUR BRAND HAS MADE A NAME FOR ITSELF.. U PEOPLE ARE GOING TOO LOW ON QUALITY. GOT TWO RUNNING DRESS MATERIAL (BAGRU DABU BLUE PRINTED MATERIALS) WE HAD ALREADY WASHED THEM IN SALINE WATER BEFORE GETTING IT STITCHED. BUT NOW WHENEVER I WEAR THE KURTI MADE OUT OF IT.. IT LEAVES THE BLUE COLOUR ON MY BODY... COLOUR BLEEDS WHEN DRY TOO.”

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Posted 10 years ago

“the product has not been dispatched to me or my address.”

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Posted 9 years ago

“I”

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Posted 9 years ago

“As much as I loved the design of the product, it broke the very next day! I have raised the concern about this but solution is awaited”

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Posted 9 years ago

“Improper planning”

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Posted 10 years ago

“I got delivered a material of color different from my choice.I had the best of online shopping experiences with iTokri before.But this was really off-putting.”

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Posted 8 years ago

“I used to buy from itokri until I found out they rob customers. I bought shawls from itokri at ? 1490 or something. Later when I went to Weavers Village in Bhuj, the same shawl was priced between 400-500. I was shocked at the HUGE difference in pricing and swore never to order from itokri. I was extremely disappointed”

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Posted 11 years ago

“very expensive and not so good quality of material.”

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Posted 9 years ago

“Bad material”

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Posted 9 years ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews