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John Pye Auctions Reviews

1.2 Rating 201 Reviews

5 %

of reviewers recommend John Pye Auctions

Company Reviews

1.2

Based on 201 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 29%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trading standards - what is it going to take? this dodgy company is getting away with day light robbery . The number of customer complaints just keeps increasing . John Pye sells junk that is fit for the tip without battling an eye lid and they bid on the goods themselves to push the price up ! .”

Posted 3 years ago

“Broken junk indeed. I spent a lot of money with these guys and most of it is broken trash.”

Posted 3 years ago

“This company pray on fools thinking they are getting a good deal.. they are a con ...Do not buy electrical items 100% guarantee it will not work, 75% they are broken and only good for strap . Bought 5 heaters some was in boxes like brand new and once i opened they were used 🤮🤮 .. filled in on line query form but John Pye like a good con hid behind T&C and not willing to help a disappoint customer so had to chuck them away . this is an embarrassment they can trade like this and get away with it. NEVER PURCHASE ANYTHING FROM THIS COMPANY YOUR BE BETTER TO BRUNT YOU MONEY IF YOU WANT TO WASTE IT !!! **************************PLEASE AVOID*******************************”

Posted 3 years ago

“Dont buy elrctrical stuff 50% guarantee it will not work, 25% they are broken so you are left with 25% luck👍🏼 Bought 5 inflatable beds for kids and adults, in pictures they were in boxes like brand new and once i opened they were used you can see human hairs on surface 🤮🤮 so had to chuck them away didnt bother opening all of them. Very digusting items and bought some kitchen pots and pans which suppose to be brand new in boxes was look like in pictures which were used aw🤢🤢 *********PLEASE AVOID***********”

Posted 3 years ago

“no star review please dont waste your money with these rip off merchants who send you items that are damaged and missing parts making them entirely useless then fob you off hiding behind their unfair T and C's you may as well take your money and burn on the fire, at least then you not left with rubbish you have to dispose of at more cost,they could take a photo of a laptop box, describe it as a laptop, then send you the box with 2 bricks in it, when you complain;they will hide behind their inequitable T and C's and blame the consumer.”

Posted 3 years ago

“Stay away nothing but a scam!!!!”

Posted 3 years ago

“This auction house sells dangerous goods, it hides behind the banner of you should inspect. NO. No one should be allowed to sell goods that endangers lives. If there is not a law against this then there should be. Bought 3 electrical items, 2 I rapidly unplugged due to smell of burning and third had so many wires showing , didn't dare plug in. Do not buy electrical items from John Pye.”

Posted 3 years ago

“Invoice number is 100266 / EDIN505_SR24_CNC. I bought and paid 117.12 pounds for an Electric cooker Ceramic Hob, transport does not make anything clear, when I claim the order, they answered I have to go 220 miles to pick it up, I said I will pay for the transport so that I can send it or cancel the purchase, they answered They cannot do it and they cannot cancel the purchase either, they are scammers from the first time, I will do it I have to do it legally, careful careful they are scammers”

Posted 3 years ago

“Invoice number is 100266 / EDIN505_SR24_CNC. I bought and paid 117.12 pounds for an Electric cooker Ceramic Hob, transport does not make anything clear, when I claim the order, they answered I have to go 220 miles to pick it up, I said I will pay for the transport so that I can send it or cancel the purchase, they answered They cannot do it and they cannot cancel the purchase either, they are scammers from the first time, I will do it I have to do it legally, careful careful they are scammers”

Posted 3 years ago

“I purchased an item and after I payed for it they changed the discription I was called a lier by the warehouse manager and customer services after three days of phoning I spoke to a girl who told me she altered the add no apologies just told don’t buy if you don’t like it never never again will I purchase anything from John pye cheaper on eBay with garentee”

Posted 3 years ago

“They just cheating people, I bought couple of time from them, most of them broken! They hide the damages... Don't buy!”

Posted 3 years ago

“The company are deceptive, they hide under the disguise of an auction house with crafty terms and conditions to milk innocent people off their hard earned money. I bought items from them running into hundreds of pounds. These items end up being worthless . Never patronise them.”

Posted 3 years ago

“I paid €360 for a john lewis garden table and 4 chairs would of been good value as its £890 if direct from john lewis hired a van to collect it and travelled the 90 miles to the main yard in marchington now run ups bill with fuel near to £500 but still a good buy had paid on line so went to load up had a massive argument as the table only had 3 legs the 4th was now broken off and as it was metal could not be fixed the photo did not show it broken so annoyed I put the table in there skip as pointless argument with idiots and just took the chairs guess what 2 weeks later the same table without the chairs was back in full photo on there site with it propted up and photos not showing the damage bid was sold at £180 so not only do they sell damaged stuff they dont photo the damage and now sold my table again that is robbery and that old man with the big car you should be ashamed no excuses you deserve to go out of buisness and I hope I dont bump into you as I will make my self known read this and dont buy anything from these crooks I earn £9 per hour and have been robbed”

Posted 3 years ago

“Have you ever had an interaction with a company where you come away flabbergasted at how they have a business? Where you wonder who is it that is ever using the company for more than one transaction? That is my experience with John Pye. I got the auction bug and started bidding on stuff, half of which I wanted, half I thought I could resell for a profit on eBay. Of course, it states clearly that the items are returns/seized etc. So you are buying with some risk in mind. What I didn't expect was that the VAST MAJORITY of electrical items I bought would be faulty. In fact, out of almost £2,000 spent and around 40 items I literally only have a handful of items that aren't faulty. But that is not the worst part. The worst part was that several of the items I bought just didn't turn up. In one instance it was just missing from the delivery and in the other two boxes arrived empty. Like, literally empty.. I contacted John Pye and, of course, getting in touch with them is extremely difficult. Despite putting an email address of their website it isn't monitored. You'll just get an automated reply saying to fill in a form. Upon informing John Pye of the missing items I was offered a replacement. This wouldn't be so bad if it was a like for like replacement. However, the £180 4k Webcam that came in an empty box was offered to be replaced by one that costs £40 on Amazon, likewise the £50 missing mouse was offered a replacement of a £10 mouse. I opted for a refund, but of course, nothing happened. Keep in mind at by this point we are already weeks into a process of trying to resolve the issue, the person who offered the refund didn't keep to his word of emailing me the offer and it took another few weeks to get the refund to my bank after several stupid excuses, such as the bank details being wrong (they weren't) and it needing to be sent to 'head office' to process where they only process refunds twice a week. My favourite excuse was that I hadn't given my middle name and therefore the payment had failed (complete nonsense). The other item (from a different location) that didn't turn went through a whole saga of apparently checking camera footage to see what happened to the item. At the time I thought this was a good thing. It would show that my item wasn't packaged with the other items. Of course, now I know this was just part of John Pye's classic stalling technique. Maybe other customers give up? So, if you are looking at John Pye's auctions and fancying some of the items for yourself or to resell my advice is do not touch them with a bargepole.. I tried to sell some of the items I thought weren't faulty on eBay only to get refund requests as they did turn out to be faulty or missing parts. Avoid!”

Posted 3 years ago

“99% IS BROKE”

Posted 3 years ago

“JOHN PYE SELLS BROKEN JUNK ...YOU MAY AS WELL THROW YOUR MONEY IN THE TRENT ...DONT WASTE A PENNY ITS ALL BROKE”

Posted 3 years ago

“BEWARE I would like to go lower than 1 star but cant. They describe an item incorrectly take your money and then refuse to do anything saying that its the buyers responsibility to check. All they say is that they are an auction house not a retail shop and that its your job to check the description is correct.”

Posted 3 years ago

“These cowboys will sell you items with the most basic parts missing. The extent of their involvement seeming to be to see if an item powers on or not, not whether any human can actually make use of it. They also turn up with what looks like severe transport damage or at least damage that wasn't shown in pictures/description on their website (so good luck proving that) if they were on ebay they would have been removed for all the negative feedback and item not as described. All of the above while charging a 22%premium on every item bid... wow just wow! I wont make the same mistake twice and hopefully this will save some other people.”

Posted 3 years ago

“They sold me faulty TV and refuse to refund the money Very very bad bussiness practice they should not be allowed to trade at all”

Posted 3 years ago

“in one year spent there more than £2000 it was not bad before my last purchase... i understand, they are selling returns, damaged or another mostly second hand items, so i never expected shiny brand new item... last purchase was tragedy...it was home gym equipment...olympic bar, weights and multy gym first at all, in show room tried give me wrong bar. they told me my was accedently collected by another customer...After i did not agree to colect wron one, they finde exactly the same i needed, it took about one hour... another story weights, they were described on auction like rubberized,,,were more than 10 boxes of them, all factory packed...i opened them only at home.Surprise! the are not rubberizes, just iron cast... the worst happened with home multy gym...again,boxes factory sealed,new. but, was print on the boxes: box 1of3, 2of3...and 3rd box is missing why they did not write in lot description : set not full, missing parts... etc? i wrote them emai with this question...answer wa- it my responsobility to check before bidding. and now it just my problem... no answers to atother emails i wrote .... JOHN PYE.....people be carefull with them...they are good to take money from , after no help, no customer service at all...”

Posted 3 years ago

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John Pye Auctions is rated 1.2 based on 201 reviews