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Juul Reviews

1.9 Rating 379 Reviews
18 %
of reviewers recommend Juul
1.9
Based on 379 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5

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Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 15th January 2022
Joshua Markham
Anonymous
Anonymous  // 01/01/2019
GARBAGE, GARBAGE, GARBAGE, GARBAGE, GARBAGE! nearly every single juul pod I've used leaks into my mouth and it's the most disgusting thing you can imagine. The ones that don't leak into your mouth are either unvapable because they burn too hot or not hot enough and the rest are empty. This is just about the worst product of any kind that I've ever used in my life. If more than 90% of the juul pods are defective, then there's no point in buying the battery. This is just a terrible product all around.
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Posted 6 years ago
I will never ever buy juul again, your webiste ridiculous, age verification, im 24 and it keeps telling me im not old enough.. Ive done all the steps you guys are just ridiculous
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Posted 6 years ago
What a joke. Bought Juul recently and what a rip off!! After a cpl days the pods tasted burnt and that nasty taste will NOT go away!! Pods leak out and get in your mouth constantly. At least 1-2 pods out of every pack have been halfway empty and literally ran out after 10 puffs!!! And again-this has been a repeat occurrence. It’s expensive and NOT WORTH THE PRICE!! Quality is sub-par!!! I’m done!! And CANNOT RECOMMEND TO SNYONE!!!
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Posted 6 years ago
I switched to Juul after many years with a reg vape pen. I have not been impressed. Worked ok for about a week then it was all down hill, and every new pod I tried just tasted burnt and gross and it hurts my throat. And I tried 3-4 diff packs of pods. What a sad joke. Never again.
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Posted 6 years ago
So annoying! After a few uses it is difficult to get it charged. Further, I've now had three that will no longer charge. Also, the pods sometimes leak!
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Posted 6 years ago
The cartridges leak. Very oily and bitter
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Posted 6 years ago
Juul is a great gimmick meaning the device is slick as hell looking but so is the excuse you will have to be stuck paying hundreds to stay connected! Not worth the time or trouble buying this ecig device.
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Posted 6 years ago
Don't buy a Juul! I spent too much time on the phone trying to covence them I was over 21. I'm 62 yrs old sent them my drivers license (BOTH SIDES) and took my photo for them. They said we can't verify you! You may not resubmit, you are banned for ever. No joke!
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Posted 6 years ago
Thought this was really good at 1st. On the third day my juul cartridge leaked all over my antique table. I didnt know until I took a 'hit' and then it was on my lips. Burned like hell (menthol). I thought ok. Defective. It happens. I'll get another because, by the third day, I had cut my cigarette consumption by 1/2. By the 2nd day, the new juul and cartridge was leaking too. Very unhappy customer
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Posted 6 years ago
BAD PRODUCT I have constant leakage... Have to keep buying pods... Leakage shortens the life of the device
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Posted 6 years ago
Charge doesn't last, pods dont click in my Juul and they fall out. I had it less then a week. Paid $60 for a starter and refill pack, had I bought cigaretts, I would only be out about $16. Some hits are weak, others are so harsh it burns my throat. Some pods need light pull, others I have to suck so hard I just want to throw the thing. I bought this for the brand name, replacing my Riptide (that pod vape is AMAZING) thinking they had it together because its popular but no, its a mess. Huge disappointment!
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Posted 6 years ago
I am on an auto shipment program with JULY. I have many leaking pod issues that I request for warranty. However, this company is putting a limited warranty claims per customer and will not replace the leaking pods. Who made defective pods? It is beyond rediculous for the limited warranty. Every leaking pods should be replaced by the company. Bad
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Posted 6 years ago
Woeful battery duration and charging, pathetic life of each cartridge. £10 for equivalent to about 4 cigarettes.
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Posted 6 years ago
Works fine for a few puffs, then burns
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Posted 6 years ago
Juul exploded in my face. The liquid burns in your eyes and my right eye is red and cloudy. Going to file lawsuit to cover the hospital flushing my eye. If I loose my sight I will be suing to close the place down.
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Posted 6 years ago
I have had the Juul for 2 weeks!!! Pods leak the juice out terrible & make for a very nasty taste on your lips & hope it doesn’t go in your mouth. I have bought 2 four packs of 5% and out of that I have had 4 that didn’t leak. So u bat 50% that didn’t leak when u pay for 100% not to leak!!! What a joke when u are throwing them away because it WILL NOT stop leaking the juice out when u take a hit off the Juul’s!!!! Not happy with it at all! What a waste of money!! Also I have taken it apart to try and save it from LEAKING but it DOES NOT WORK AT ALL! At least when u smoke u don’t have all that juice coming out on your lips not n your mouth nor on your tongue!!! Not good!! I really thought this would be something good but not!! So now wasted money & getting all the liquid of nicotine on lips & mouth & tongue! So think about it will that cause cancer on those parts lips, mouth or tongue because of the Juul pods leaking so bad!!! Really dissatisfied totally!!! Really need to find out why the pods leak so bad!! Also good money wasted on something that could maybe really work! If the pods didn’t leak on every pack u buy!! 2 leak out of a 4 pack!!!! Just my experience with the Juul I wish everyone else best of luck!!!!!!
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Posted 6 years ago
Ive had nothing but problems with the pods.. almost everyone gives me a very harsh choking inhale. I keep thinking I get a new box they will be better!! NOPE now the prices have gone up so im giving up! Its cheaper for me to buy a pack of cigarettes by far.. Dont get sucked in put your money back in your pocket and walk away..
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Posted 6 years ago
Their conduct of business is a joke. I can't even remember when was the last time I've seen such an absurdly customer-hostile, annoying piece of sh1t service.
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Posted 6 years ago
Age verification is a joke. It rejected both my husband and I who are over 30!
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Posted 6 years ago
Upload your picture to verify age? After I gave you name, address, last 4 of sosh ? I have no issues with Marlboro and other...
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Posted 6 years ago
Juul is rated 1.9 based on 379 reviews