“Love the juul but no matter the pod i try it leaks into my mouth or out the bottom.so half the product is gone making it way to expensive to use.they say its customer error but my opinion they are junk and waisted money.”
“The customer service for juul is the most poor excuse of human beings I’ve ever encountered. I would never buy anything from this company again after speaking with these representatives. Absolutely pathetic!”
“pods are too expensive and barely last half a day. Having to charge it at least twice a day, waste of money, about as expensive as smoking for me, I’ll stick with the ecig I was using before. Such a shame because the design is cool.”
“Today I switched to NJOY. I went on the JUUL website to get a subscription in hopes to receive some promotions and discounts. I sent them my drivers license front and back so they could verify my age but I must have put something in the account wrong. They couldn't verify my age and deactivated the account and said I could never sign up on the website again. Its a one shot try. I think this system is ridiculous.”
“Lately I've purchaced a lot of defective pods. And they aren't cheap so back to smoking cigarettes until I find another product. They use to work great and I enjoyed it during that time but when you get the urge and it fails whats the point?”
“GARBAGE, GARBAGE, GARBAGE, GARBAGE, GARBAGE! nearly every single juul pod I've used leaks into my mouth and it's the most disgusting thing you can imagine. The ones that don't leak into your mouth are either unvapable because they burn too hot or not hot enough and the rest are empty. This is just about the worst product of any kind that I've ever used in my life. If more than 90% of the juul pods are defective, then there's no point in buying the battery. This is just a terrible product all around.”
“I will never ever buy juul again, your webiste ridiculous, age verification, im 24 and it keeps telling me im not old enough.. Ive done all the steps you guys are just ridiculous”
“What a joke. Bought Juul recently and what a rip off!! After a cpl days the pods tasted burnt and that nasty taste will NOT go away!! Pods leak out and get in your mouth constantly. At least 1-2 pods out of every pack have been halfway empty and literally ran out after 10 puffs!!! And again-this has been a repeat occurrence. It’s expensive and NOT WORTH THE PRICE!! Quality is sub-par!!! I’m done!! And CANNOT RECOMMEND TO SNYONE!!!”
“I switched to Juul after many years with a reg vape pen. I have not been impressed. Worked ok for about a week then it was all down hill, and every new pod I tried just tasted burnt and gross and it hurts my throat. And I tried 3-4 diff packs of pods. What a sad joke. Never again.”
“So annoying! After a few uses it is difficult to get it charged. Further, I've now had three that will no longer charge. Also, the pods sometimes leak!”
“Juul is a great gimmick meaning the device is slick as hell looking but so is the excuse you will have to be stuck paying hundreds to stay connected!
Not worth the time or trouble buying this ecig device.”
“Don't buy a Juul! I spent too much time on the phone trying to covence them I was over 21. I'm 62 yrs old sent them my drivers license (BOTH SIDES) and took my photo for them. They said we can't verify you! You may not resubmit, you are banned for ever. No joke!”
“Thought this was really good at 1st. On the third day my juul cartridge leaked all over my antique table. I didnt know until I took a 'hit' and then it was on my lips. Burned like hell (menthol). I thought ok. Defective. It happens. I'll get another because, by the third day, I had cut my cigarette consumption by 1/2. By the 2nd day, the new juul and cartridge was leaking too. Very unhappy customer”
“Charge doesn't last, pods dont click in my Juul and they fall out. I had it less then a week. Paid $60 for a starter and refill pack, had I bought cigaretts, I would only be out about $16. Some hits are weak, others are so harsh it burns my throat. Some pods need light pull, others I have to suck so hard I just want to throw the thing. I bought this for the brand name, replacing my Riptide (that pod vape is AMAZING) thinking they had it together because its popular but no, its a mess. Huge disappointment!”
“I am on an auto shipment program with JULY. I have many leaking pod issues that I request for warranty. However, this company is putting a limited warranty claims per customer and will not replace the leaking pods. Who made defective pods? It is beyond rediculous for the limited warranty. Every leaking pods should be replaced by the company. Bad”
