Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,271 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, good quality and price point. However wish online purchase came with with an invoice of products purchased as it would make returns easier.”

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Posted 1 year ago

“I bought books and 2 glass gifts. All were perfect”

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Posted 1 year ago

“While the online store is much improved recently, I still find the delivery time is very slow especially as you are unable to track its progress online. The courier for your deliveries GLS also does not advise as to deliver times, it simply send a mail to say they are processing your order and then you receive the item without any notice. As a very active online shopper this is disappointing given most websites offer this service. It can lead to me missing my deliveries from your store.”

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Posted 1 year ago

“The merchandise I ordered is great. Communication following the shipment was not good. I received an email that my items were shipped, but I was unable to track the shipment. I emailed Kilkenny twice inquiring about the status of my shipment and did not receive a reply. Finally, I received an email from customer service after the box arrived at my home that my items were delivered. If your customer service department was unable to track my package they should have replied to my query and say so.”

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Posted 1 year ago

“Ordering was easy. Shipping was quick and tracking was spot on. I would definitely order from Kilkenny again. The crystal and jewelry are beautiful.”

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Posted 1 year ago

“Great prices for quality products”

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Posted 1 year ago

“I love shopping at the Kilkenny shop.”

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Posted 1 year ago

“Service was excellent and the free shipping was a free and easy”

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Posted 1 year ago

“Fast efficient delivery , sale items exactly as described and true to size. Much more affordable in the sale.”

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Posted 1 year ago

“Excellent service. Very fast delivery”

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Posted 1 year ago

“The highest quality and delivered within a few days. I especially like using Kilkenny Shop every Christmas for gifts for family and friends.”

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Posted 1 year ago

“Many (at least) products are Irish and good quality. However, where sales offer up to 50% off, this is misleading as very few items come under this bracket.”

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Posted 1 year ago

“Beautiful gifts and a fast delivery”

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Posted 1 year ago

“Fabulous service”

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Posted 1 year ago

“Lovely selection of goods very easy to navigate website and prompt delivery”

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Posted 1 year ago

“Excellent service, package arrived with the goods beautifully wrapped.”

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Posted 1 year ago

“Always happy with my purchases and the service in Kilkenny Design. Staff always so helpful too.”

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Posted 1 year ago

“The set that I ordered had an excellent design. The only shortcoming was that one of the glasses arrived smashed into small pieces”

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Posted 1 year ago

“I ordered a few bits from Kilkenny Shop over Black Friday. They came very quickly and I really appreciated the little note thanking me for my order and supporting an Irish Business.”

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Posted 1 year ago

“Well packed and love the design of the plates, crystal and tea set!”

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Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,271 reviews