Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,697 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to shop online.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found shopping online with us easy. Your feedback means a lot, and we strive to make the experience smooth for all our customers. We look forward to your next visit! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Efficient online order delivery service. Great offers”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our online ordering and delivery service to be efficient. We strive to offer great deals, and it’s wonderful to know that you’re enjoying our offers. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“It's always a joy shopping in Kilkenny Shop! Gorgeous, quality products. Great to be able to buy local, buy Irish! And so easy (almost too easy 🙄) to buy online!”

Helpful Report

Posted 1 year ago

Hi Aisling, Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you enjoy shopping at Kilkenny Shop and appreciate our quality products. Supporting local and Irish businesses means the world to us, and we’re thrilled that you find our online shopping experience so convenient (maybe a little too convenient! 🙄). We can’t wait to see you back in store or online soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“I love this shop! If I had more money, I would buy your products every week. You are totally reliable and very friendly. your prices are reasonable. Thank you and keep on the good work!!!”

Helpful Report

Posted 1 year ago

Hi Meike, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear how much you love our shop and find our team friendly and reliable. Your support means the world to us, and we’re thrilled that you appreciate our reasonable prices. We look forward to seeing you again soon, and we hope you find even more treasures next time! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“I returned my order by post. Have yet to receive a refund despite contacting customer service twice”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you have not yet received your refund. Mu colleague has been in contact last week, you may need to check your spam folder to see this email. Thank you for your understanding and patience. Kilkenny Design Team

Posted 1 year ago

“Easy to order. Prompt delivery. Got what I ordered. Reliable and good quality.”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for your fantastic 5-star review! We're so pleased to hear that you found the ordering process easy and that your delivery was prompt. Reliability and quality are what we strive for, and your feedback truly brightens our day. We appreciate your support and look forward to serving you again! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Ordered glass items, delivery was quick and items were packaged well.”

Helpful Report

Posted 1 year ago

Hi Zoe, Thank you for your fantastic 5-star review! We're so pleased to hear that your glass items arrived quickly and were well-packaged. We strive to ensure our products reach you safely and efficiently, and your feedback is truly appreciated. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Excellent service and price for quality of item received. Recommended to friends and 2 bought wreath since”

Helpful Report

Posted 1 year ago

Hi Hollie, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service and that you found great value in the quality of your item. It's wonderful to know that you've recommended us to your friends as well! We hope your friends enjoy their wreaths as much as you do! Thank you for choosing Kilkenny Design, and we look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Very happy with my purchase”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your lovely 5-star review! We're so happy to hear that you're very satisfied with your purchase. Your feedback means a lot to us, and we're delighted to know that we've met your expectations. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Excellent customer service”

Helpful Report

Posted 1 year ago

“Good quality good price”

Helpful Report

Posted 1 year ago

“Reliable and efficient”

Helpful Report

Posted 1 year ago

“What a lovely sheepskin i received from Kilkenny . It was everything I expected. Great size for my sofa. Soft. And smelled clean.If uou are thinking about getting one for extra warmth do it. Makes a huge difference. Came really fast too.”

Helpful Report

Posted 1 year ago

“Very happy with my purchases”

Helpful Report

Posted 1 year ago

“The products were as ordered and were not damaged in transit. They arrrived within a few days. Good service but NOT HAPPY at all with the delivery company. I was contacted by them to give a change of delivery address if the day of delivery wasn’t suitable. I did this ( and it was actually stuck onto the parcel when it arrived) but the delivery was LEFT AT MY FRONT DOOR. I live on a main road and it was a perfect signal for burglars to know no one was at home. The company was GLS. Luckily for me, a neighbor noticed it some time later and brought it in”

Helpful Report

Posted 1 year ago

“Item I purchased was discounted the week after purchase Courier had parcel 3 days before it was delivered”

Helpful Report

Posted 1 year ago

“Very efficient packaging and arrived on time very pleased”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Any time I visit your shop I notice that you have a very friendly staff.”

Helpful Report

Posted 1 year ago

“Everything I purchase is great quality and good value for money Delivery is prompt”

Helpful Report

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,697 reviews