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Kilkenny Design Reviews

4.5 Rating 3,257 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
easy site to navigate. Good follow up on delivery
Helpful Report
Posted 1 year ago
Hi Jackie, Thank you so much for taking the time to give Kilkenny Design a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our website easy to navigate. Our team works diligently to ensure a seamless and user-friendly online shopping experience for our valued customers like you. Once again, thank you for choosing Kilkenny Design and for your kind words. We look forward to serving you again in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
Very good service and fast delivery...what more could I want?
Helpful Report
Posted 1 year ago
Hi Anne, Thank you so much for your fantastic five-star rating of Kilkenny Design! We truly appreciate your kind words and feedback. Thank you once again for choosing Kilkenny Design, and we look forward to serving you in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
I always get quality items and compliments on things that I order.
Helpful Report
Posted 1 year ago
Hi there, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your kind words and continuous support. We are grateful for your loyalty as a customer, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your wonderful feedback! Warm regards, Kilkenny Design Team
Posted 1 year ago
It just took a long time to get to England & missed the birthday - also I sent it to Bridget as a gift. I am not Bridget so I guess you sent the invoice along with it 😏
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback about your recent visit to Kilkenny Design. We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. At Kilkenny Design, customer satisfaction is our top priority, and we are delighted to hear that we can make you happy. We are here to assist you in any way possible, so please don't hesitate to reach out to us if you need any further assistance or have any specific requests. O Thank you once again for your valuable feedback and for choosing Kilkenny Design. We look forward to serving you again soon! Kilkenny Design Team!!!
Posted 10 months ago
I love the champagne flutes I ordered. The only down side I paid for 3-5 working day delivery. It was actually 7 working days. Fortunately they were here in time for the gift I needed.
Helpful Report
Posted 1 year ago
Hi Diane, Thank you so much for your fabulous 5-star rating of Kilkenny Design! We greatly appreciate your support and for taking the time to share your experience with us. We apologize for the slight delay in the delivery of your champagne flutes. We understand that you had opted for the 3-5 working day delivery, but unfortunately, it took 7 working days. However, we are delighted to hear that they arrived just in time for the special gift you needed them for. Your satisfaction is our top priority, and we appreciate your understanding regarding the slight delay. Should you have any further feedback or require any assistance in the future, please do not hesitate to reach out to us. Once again, thank you for choosing Kilkenny Design. Best regards, Kilkenny Design Team
Posted 1 year ago
Often visit from UK as our daughter lives in Dublin. Love the shop and pleased to find I can buy online.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your support and your kind words about our shop. We are delighted to hear that you love our store, especially since you often visit from the UK. Thank you again for your continued patronage and for taking the time to share your feedback. We look forward to serving you both in our physical store and through our online platform. Warm regards, Kilkenny Design
Posted 1 year ago
Varied and creative range of stock at very competitive pricing
Helpful Report
Posted 1 year ago
Dear Theresa, Thank you so much for awarding us a 5-star rating for your experience at Kilkenny Design. We truly appreciate your support and kind words! We are thrilled to hear that you found our range of products to be varied and creative. Our team works tirelessly to curate a collection that offers something unique and special for everyone. Furthermore, we are committed to ensuring our pricing remains competitive, so that you can find the best value for your purchases. Thank you once again for choosing Kilkenny Design and for taking the time to share your positive experience. We hope to welcome you back soon and continue to exceed your expectations! Warm regards, The Kilkenny Design Team
Posted 1 year ago
I do all my gift shopping with you, great value and beautiful gifts. Packing safe and quick
Helpful Report
Posted 1 year ago
Hi Karen, Thank you so much for your outstanding 5-star rating of our store, Kilkenny Design. We truly appreciate your kind words and continuous support. It brings us immense joy to hear that you do all your gift shopping with us. We strive to offer great value and a wide selection of beautiful gifts to meet all your needs. Knowing that our packing is safe and quick further reassures us that we are providing a top-notch experience for you. Thank you again for taking the time to share your positive feedback. We look forward to serving you for many more wonderful shopping experiences to come! Warm regards, Kilkenny Design Team
Posted 1 year ago
Delighted with my purchase exactly what I wanted, delivery was quick and efficient.
Helpful Report
Posted 1 year ago
Hi Paula, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you are delighted with your purchase. It's great to know that we were able to provide you with exactly what you wanted. Once again, thank you for choosing Kilkenny Design and for taking the time to share your positive experience. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team
Posted 1 year ago
Efficient delivery and high quality goods
Helpful Report
Posted 1 year ago
Hi there, Thank you so much for your excellent 5-star rating of Kilkenny Design! Efficient delivery and high-quality goods are at the core of our mission, so we're thrilled to hear that you experienced this firsthand. Customer satisfaction is our top priority, and we're delighted to know that we were able to meet your expectations. Once again, thank you for taking the time to share your positive feedback. We hope you continue to enjoy our products and look forward to serving you again in the future. Kind Regards, Kilkenny Design Team
Posted 1 year ago
Beautiful gifts and excellent service.
Helpful Report
Posted 1 year ago
Hi Grace, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your feedback and are thrilled to know that you had a wonderful experience with us. Once again, thank you for entrusting us with your shopping needs. We can't wait to welcome you back to Kilkenny Design for another delightful experience. Warm regards, Kilkenny Design Team
Posted 1 year ago
As usual I was very pleased with my purchases from the Kilkenny Shop . Also it was great to get the summer discount off my order.
Helpful Report
Posted 1 year ago
Hi Gerardene, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your kind words and your continued support as a loyal customer. As usual, we are absolutely thrilled to hear that you were very pleased with your recent purchases from the Kilkenny Shop. Moreover, we are glad you took advantage of our summer discount for your order. It's always a pleasure to offer our loyal customers like yourself some extra savings. Thank you once again for your glowing review and for being such a valued customer. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team
Posted 1 year ago
I am so glad I discovered this website!
Helpful Report
Posted 1 year ago
Hi Beth, Thank you so much, Beth, for giving us a 5-star rating! We truly appreciate your kind words and are delighted to hear that you enjoyed your experience at Kilkenny Design. Your support means the world to us, and we look forward to serving you again soon. Kind Regards, Kilkenny Design Team
Posted 1 year ago
I ordered jewellery and guinness products are they are perfect.
Helpful Report
Posted 1 year ago
Hi there, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. It's fantastic to know that the jewellery and Guinness products you ordered were exactly what you were looking for. We hope you enjoy them to the fullest. We cannot wait to serve you again in the future. Kind regards, Kilkenny Design Team
Posted 1 year ago
The Cross is a beautiful piece of crystal, exactly what I needed for my space. Kilkenny are so eacy to deal with, they are communicative, their website is user friendly and the item arrived well on time. Thank you. Pleasure shopping at Kilkenny!
Helpful Report
Posted 1 year ago
Hi there, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are thrilled to hear that you had a positive experience shopping with us. It was a pleasure serving you, and we look forward to welcoming you back to Kilkenny Design in the future. Thank you for choosing us! Kind Regards, Kilkenny Design Team
Posted 1 year ago
I love Max Benjamin products but they do not ship to the USA. I'm grateful Kilkenny carries them and without additional mark up. Shipping time from Ireland to USA was about a week which I consider excellent!
Helpful Report
Posted 1 year ago
Dear Bethany, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and are delighted to hear that you are a fan of Max Benjamin products. We understand the frustration of not being able to ship directly to the USA, but we are thrilled to be able to fulfill your needs by carrying their products without any additional mark up. We also understand the importance of speedy delivery, and we are pleased to hear that your package arrived in about a week. Providing excellent shipping services is something we strive for, and your kind words have truly made our day! Thank you once again for your stellar review and for choosing Kilkenny Design. We look forward to serving you and meeting your expectations in the future. Kilkenny design team!!
Posted 1 year ago
Beautiful!
Helpful Report
Posted 1 year ago
Dear Raymond, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. "Beautiful!" is the perfect word to describe our products and atmosphere at Kilkenny Design. Once again, thank you for taking the time to share your positive feedback. We hope to have the pleasure of serving you again soon! Kilkenny Design Team!!
Posted 1 year ago
5* for Kilkenny Design.Product delivered on time. Kept up to date by email with delivery dates times etc. Super online shopping experience
Helpful Report
Posted 1 year ago
Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a fantastic shopping experience with us. It's great to know that our team was able to keep you informed and deliver your product on time. We hope to have the pleasure of serving you again in the future. Kilkenny Design Team!!
Posted 1 year ago
Super quick delivery of my gorgeous Orla Kiely bag
Helpful Report
Posted 1 year ago
Dear Lydia, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear that you had a wonderful shopping experience with us. We are delighted to know that you received super quick delivery of your gorgeous Orla Kiely bag. It's always our top priority to ensure that our customers have a seamless and efficient shopping experience, so we are thrilled that we were able to meet your expectations. Thank you once again for choosing Kilkenny Design. We look forward to serving you again in the future! Kilkenny Design Team!!
Posted 1 year ago
Visited shops in May lots of pretty things.
Helpful Report
Posted 1 year ago
Dear Melanie, Thank you so much for your fabulous 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience in our shop. We couldn't agree more! Our team works hard to curate a beautiful selection of products, and we're delighted that you found our collection to be filled with stunning items. We hope to welcome you back soon for another delightful shopping experience. Kilkenny Design Team!!
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,257 reviews