Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,257 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Killarney glassware. Inexpensive, but beautiful. We bought Hi Ball, Stemmed glasses, wine glasses and much more. We are very pleased. What a value. I do not know how they can be manufactured, sold, and shipped at such an amazing price.”

Helpful Report

Posted 1 year ago

“I love the selection from kilkenny shop and I love my purchases.”

Helpful Report

Posted 1 year ago

“Website easy to use, I ordered wine glasses, the packaging was very well done reducing the risk of glasses to break. Delivery was quick.”

Helpful Report

Posted 1 year ago

Dear Mariangela, Thank you so much for your wonderful 4-star review of Kilkenny Design! We truly appreciate your feedback and loyalty as a customer. We're thrilled to know that you found our website easy to use and that you had a smooth ordering experience for the wine glasses. Thank you again for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent and prompt service. I ordered in the evening time & I had the item within 2 days”

Helpful Report

Posted 1 year ago

Dear Ann,Thank you so much for giving us a 5-star rating! We are thrilled to hear that you had an excellent experience with our service. Promptness is something we always strive for, and we are glad that we were able to deliver your order within 2 days. Best regards, Kilkenny Design Team

Posted 1 year ago

“Delivery was a day later than promised”

Helpful Report

Posted 1 year ago

Dear Eimear, Thank you so much for taking the time to leave us a 4-star rating for Kilkenny Design! We really appreciate your feedback and are glad that you had a positive experience with us. We apologize for any inconvenience caused by the delayed delivery.We will take this feedback on board and work towards improving our delivery services. Thank you again for your support and for choosing Kilkenny Design. Please let us know if there is anything else we can assist you with. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Dear Ruth, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you had such a good experience with us. We truly appreciate your support and value your feedback. Please do not hesitate to reach out if there is anything else we can assist you with. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent experience”

Helpful Report

Posted 1 year ago

Thank you so much, Edward, for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear about your excellent experience with us. We look forward to serving you again soon. Thanks again and have a wonderful day!

Posted 1 year ago

“Great shop and staff. Likely to use it again”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you so much for your wonderful 5-star rating of our Kilkenny Design store! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future. Thanks again for choosing Kilkenny Design! Kilkenny Design Team!!

Posted 1 year ago

“Very carefully wrapped and sent items, relatively speedy delivery for the fact I am based in Germany, beautiful products! Thank you!”

Helpful Report

Posted 1 year ago

Dear Jessica, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We take great pride in ensuring that all items are very carefully wrapped and sent out with utmost care. It's fantastic to know that you were satisfied with the packaging. We look forward to serving you again in the future. Thank you! Kilkenny Design Team!!

Posted 1 year ago

“I really love everything about your store”

Helpful Report

Posted 1 year ago

Dear Vivienne, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and kind words. Thank you once again for your glowing review and for choosing us as your preferred shopping destination. We can't wait to welcome you back for more unforgettable experiences. Best regards, The Kilkenny Design Team

Posted 1 year ago

“Bought some beautiful gifts recently Everything was seamless, received within 5 days no issues .. great to support an Irish company”

Helpful Report

Posted 1 year ago

Dear Fiona, Thank you so much for your amazing 5 star rating of Kilkenny Design! We truly appreciate your kind words and support. We're delighted to hear that you recently bought some beautiful gifts from us and that everything went seamlessly. Once again, thank you for choosing Kilkenny Design and for sharing your positive experience. We look forward to serving you again in the future. Kilkenny Design Team!!

Posted 1 year ago

“Paid premium for express shipping however package was shipped via regular postage. Price of some of the items purchased went on sale within 2 hours of my purchase. I was told the sale price would be honored but it was not.”

Helpful Report

Posted 1 year ago

Hi Louise, I hope you are well. I have taken a look into this and I can see you were in contact with my colleague who refunded you the difference at the time. If you have any further queries please contact info@kilkennygroup.com. Thanks Kilkenny Design Team

Posted 1 year ago

“Online service excellent.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We're thrilled to hear that you had an excellent online shopping experience with us. Feedback like yours encourages us to keep providing great services!! If you have any further inquiries or need assistance with anything, please don't hesitate to reach out. We're always here to help! Kilkenny Design Team!!

Posted 1 year ago

“Purchased a number of items online, including some fragile ones. Everything arrived safely and quickly. Kilkenny Shop have a wide selection of quality goods, site is easy to navigate and they offer good prices.”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of Kilkenny Design! We are thrilled to hear that your overall experience with us, from purchasing a number of items online to their safe and quick arrival, exceeded your expectations. We take great pride in offering a wide selection of quality goods at good prices, and we're delighted to know that our site's easy navigation added to your satisfaction. Thank you once again for your kind words and support. We look forward to serving you again in the future!

Posted 1 year ago

“lovely wedding gift at a very reasonable price thank you KS”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your feedback and support. We are thrilled to hear that you found our products to be of excellent quality and value. It's wonderful to know that you were able to find a lovely wedding gift at a very reasonable price. Thank you once again for choosing Kilkenny Design, and we look forward to serving you again in the future! Kilkenny Design Team!!

Posted 1 year ago

“The Crystal Vase was delivered on time and so well protected (overseas delivery). It was for a present and now wish I got myself one too.”

Helpful Report

Posted 1 year ago

Dear Jacinta, Thank you so much for leaving a 5-star rating for Kilkenny Design! We truly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled to know that our Crystal Vase was delivered to you on time and in great condition, even with the overseas delivery. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Beautiful design, very good materials. I will check your homepage regularly for your produckts. Thank you.”

Helpful Report

Posted 1 year ago

Dear Arnfriður, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you found our designs beautiful and our materials of great quality. Thank you once again for your support and feedback. It means the world to us! Kilkenny Design Team!!

Posted 1 year ago

“Over all very happy with ordes recieved online But l find offers online now e20 off e100 spend while a good discount free post starts at e89.00 l had a orla keily bag in my basket but l cancelled it when l was charged post l.ll buy in Killarney store if its still in stock l”

Helpful Report

Posted 1 year ago

Dear Jacqueline, Thank you so much for your kind 4-star rating of Kilkenny Design! We truly appreciate your feedback and are thrilled to hear that you are very happy with the online orders you have received from us. We understand your concerns regarding the offers available online and the shipping charges. We constantly strive to provide our customers with the best discounts and deals possible. Please note that our current offer of €20 off when you spend €100 is indeed a great discount. Additionally, we offer free shipping on orders starting from €89.00, which we hope is still a convenient option for you. We apologize for any confusion caused. We really value your loyalty as a customer and we're glad to hear that you are considering visiting our Killarney store. If the Orla Kiely bag you had in your basket is still in stock, we would be delighted to have you complete your purchase there. Once again, thank you for your support and for taking the time to leave a review. We look forward to serving you again in the future. Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“Kilkenny Shop is the Best Ever.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. At Kilkenny Design, our aim is to provide our customers with the best shopping experience possible. We take pride in curating a wide range of high-quality products that showcase the best of Irish craftsmanship and design. Once again, thank you for your kind feedback and for choosing Kilkenny Design as your shopping destination. Kilkenny Design Team

Posted 1 year ago

“Cannot believe how quickly my parcel arrived and was so well packaged. Would have absolutely no hesitation ordering again and cannot praise the company enough.”

Helpful Report

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,257 reviews