Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,698 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very twee ,a little bit expensive ,but generally very good Irish products for sale .”

Helpful Report

Posted 1 year ago

Hi Edward, Thank you for your thoughtful 4-star review! We're glad you found our products to be very good and appreciate your feedback regarding pricing. We take pride in offering quality Irish products and your support means a lot to us. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Very professional. Easy buying experience”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our service professional and your buying experience easy. Looking forward to assisting you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Lovely staff. Very friendly and helpful. Great quality products”

Helpful Report

Posted 1 year ago

Hi Trish, Thank you for your lovely 5-star review! We're so pleased to hear that you found our staff friendly and helpful, and that you appreciate the quality of our products. Your support means the world to us, and we look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“I enjoyed my time in your shop.”

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Posted 1 year ago

Hi Janie, Thank you for your lovely 5-star review! We're so glad to hear that you enjoyed your time in our shop. It's always a pleasure to provide a welcoming experience for our customers. We look forward to seeing you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Excellent efficient service as usual.”

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Posted 1 year ago

Hi there, Thank you for your excellent 5-star review! We’re so glad to hear that you experienced efficient service. Looking forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Great service and everything arrived so well packaged”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fabulous 5-star review! We’re thrilled to hear that you experienced great service and received your items well packaged. Looking forward to serving you again! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Extremely efficient and absolutely no hassle returning items”

Helpful Report

Posted 1 year ago

Hi Peggy, Thank you for your wonderful 5-star review! We're so glad to hear that you found our return process extremely efficient and hassle-free. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Always reliable, excellent quality, sustainably packed and delivered promptly.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your wonderful 5-star review! We're so pleased to hear that you find us reliable and appreciate the quality of our products. We take great care in our sustainable packing and timely delivery, so your feedback means a lot to us. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Amazing customer service!”

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Posted 1 year ago

Hi Meghan, Thank you for your incredible 5-star review! We're so glad to hear that you had an amazing experience with our customer service. Looking forward to assisting you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Great service .Found what I wanted on the website almost immediately and postal service was excellent.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your excellent 5-star review! We're thrilled to hear that you found what you were looking for on our website and that the postal service met your expectations. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Easy to order, arrived promptly in perfect condition; would definitely order from your online shop again”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that your ordering experience was easy and that your items arrived promptly and in perfect condition. We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Love to shop in this store”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your lovely 5-star review! We're so glad to hear that you love shopping in our store. We look forward to welcoming you back again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Lovely products did most of my Christmas shopping with Kilkenny design great delivery service.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your lovely 5-star review! We're so happy to hear that you found great products and enjoyed our delivery service for your Christmas shopping. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Problem with delivery 2 phone messages left email sent no response”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for reaching out and sharing your experience with us. We're very sorry to hear that you had trouble with your delivery and that your attempts to contact us went unanswered. This is not the level of service we aim to provide at Kilkenny Design. We truly value your feedback, and we're committed to resolving any concerns you may have. If you could please reach out to us again, we'll do our best to assist you promptly. Thank you for your understanding and patience. Kilkenny Design Team

Posted 1 year ago

“Goods excellent, delivery on 2 occasions I have bought on line, dreadful. I would suggest changing couriers!”

Helpful Report

Posted 1 year ago

Hi Jill, Thank you for your feedback and for your 3-star review! We're delighted to hear you found our goods excellent, but we sincerely apologize for the delivery issues you've experienced. Your suggestion regarding our courier service is noted, and we will certainly look into this to improve our overall customer experience. We appreciate your input and hope to serve you better in the future! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Soldiers delivered in good condition and great packaging. Quick Detroit.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for your wonderful 5-star review! We're thrilled to hear that your order was delivered in great condition and that you were pleased with the packaging. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Ordered 4 Mosse mugs on a Saturday from Australia and they arrived 5 days later in Victoria in perfect condition from Ireland. Fabulous. Faster than our National mail. Have bought from Kilkenny Design before. FABULOUS COMPANY AND SHOPS.”

Helpful Report

Posted 1 year ago

Hi Lyndall, Thank you so much for your fabulous 5-star review! We're absolutely thrilled to hear that your Mosse mugs arrived quickly and in perfect condition all the way from Ireland. We truly appreciate your support for Kilkenny Design and look forward to serving you again! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Quick and efficient service”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We’re so pleased to hear that you had a quick and efficient experience with us. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Ordered a beautiful canteen of cutlery from Kilkenny Design. Although it was slightly damaged in transit to the UK, after talking to the very helpful and friendly staff, the situation was remedied very quickly by sending replacement parts. So a big thankyou to Kilkenny design. I would definitely recommend them .”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for your kind 4-star review! We're glad to hear that you found our staff helpful and friendly in resolving the issue with your cutlery set. We appreciate your recommendation and hope to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Excellent experience.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your excellent 5-star review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction means a lot to us! We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,698 reviews