Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,257 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the quality and cut of my new coat. Fits true to size. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you loved the quality and cut of your new coat, and that it fits true to size. Your satisfaction with our products is what we strive for, and your kind words mean the world to us. Thank you for choosing Kilkenny Design, and we look forward to serving you again in the future!

Posted 1 year ago

“I love my purchases. The glasses and cheese board are beautiful.”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are thrilled to hear that you love your purchases. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. Kilkenny Design Team

Posted 1 year ago

“A great array of products. Quick shipping to the states. Love my new Orla Kiely handbag!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your time and feedback. We are delighted to hear that you had a positive experience with us and that you are enjoying your new Orla Kiely handbag. We take pride in offering a great array of products and ensuring quick shipping to the states to enhance our customers' satisfaction. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team

Posted 1 year ago

“Thank you for the great service and rich assortment.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kilkenny Design! We genuinely appreciate your feedback and are thrilled to hear that you enjoyed your shopping experience with us.We look forward to serving you again soon! Kilkenny Design Team

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review and for rating Kilkenny Design with 5 stars! We are truly delighted to hear that you had a fantastic experience with us. At Kilkenny Design, we strive to provide excellent service and it is incredibly rewarding to know that we were able to meet your expectations. We look forward to serving you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“My “giving” closet is always full of Kilkenny gift items; from crystal to linens I am always ready to share with family and friends the gems from your catalog. Thank you for making sharing & gifting so elegantly easy.”

Helpful Report

Posted 1 year ago

Dear Kerry, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your support and loyalty as a customer. We strive to provide the highest quality and most elegant items that will bring joy to both the giver and the receiver. Once again, thank you for your continued support and for choosing Kilkenny Design. We are truly grateful to have you as a loyal customer. Best regards, Kilkenny Design Team

Posted 1 year ago

“Great service, well packaged”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are delighted to hear that you had a great experience with us and appreciate your kind words. Thank you again for your glowing review and for choosing Kilkenny Design. We look forward to serving you again soon! Warm regards, Kilkenny Design Team

Posted 1 year ago

“I shopped in Liffey Valley on 28th May. Emma was a great help with my purchases. She was professional, friendly, courteous and very knowledgeable about the products. Please pass on my highest compliments to Emma and her Manager. A lovely shopping experience!”

Helpful Report

Posted 1 year ago

Dear Nuala, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your kind words and recommendation. We are thrilled to hear that you had a lovely shopping experience at our Kilkenny Design store in Liffey Valley Emma is an exceptional member of our team, and we will definitely pass on your highest compliments to her and her manager. We appreciate your positive feedback, and we look forward to serving you in the future. Kind regards, Kilkenny Design Team

Posted 1 year ago

“Ordered a gift for express delivery. No details of expected delivery shared. Had to chase. “Chat team” were not helpful… the answer I got was “the courier had a failed attempt to deliver”. No offer to arrange another attempt. Would love to be promoting Irish goods abroad but not with buying them as gifts from Kilkenny Design. Over all bad customer service.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to share your feedback about your recent experience with Kilkenny Design. We sincerely apologize for the issues you encountered regarding the express delivery. We understand the frustration that can arise from such an unfortunate situation, after all orders are dispatched a tracking email is issued with the tracking details. Im afraid I can see from this that there was a failed delivery and the courier has prompted a collection for this item. We apologize for any frustration caused, to discuss further please send an email into info@kilkennygroup so as that we can assist you further. Warm regards, Kilkenny Design Team

Posted 1 year ago

“I am very pleased with the service. Speedy delivery.”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your support and kind words. We are thrilled to hear that you are pleased with the service you received from us. Delivering orders promptly is one of our top priorities, and we are glad to know that we met your expectations. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team

Posted 1 year ago

“Great products and service, also the delivery was within the scheduled time and with the status whereabouts notifications all the way through. I am very happy with my purchase and recommending to all:)”

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Posted 1 year ago

“Our Karen Wilson “Spring” print is a beautiful addition to our California Kitchen!!”

Helpful Report

Posted 1 year ago

Dear Jon, Thank you so much for the wonderful 5-star rating for Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team

Posted 1 year ago

“There was some confusion regarding my order and the availability of one of the items. I was refunded for this item, but in fact it was delivered to me. When I queried this with the company, I was informed that I could retain the item without charge. They dealt with my query expeditiously and in a very friendly and customer-orientated manner. I would have no reservations in ordering from them again.”

Helpful Report

Posted 1 year ago

“Super service and effective returns system in place.”

Helpful Report

Posted 1 year ago

Dear Olive, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“I have been in to Kilkenny Design shop in Nassau St many times and have also shopped online many time and I have never been disappointed with the goods I have bought. Delivery is always very prompt and the packaging always 100% recyclable, no bubble wrap here - and that is very important to me. I also love that the parcels arrive in an An Post van.”

Helpful Report

Posted 1 year ago

Dear Liz, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your loyalty and support as a valued customer. We take great pride in curating a collection of goods that never disappoints and offering prompt delivery. We're delighted to know that our commitment to using 100% recyclable packaging aligns with your values as well. Thank you once again for your glowing review, and we look forward to serving you for years to come. Kilkenny Design Team!!

Posted 1 year ago

“Excellent service.and very affordable.”

Helpful Report

Posted 1 year ago

Dear Emily, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are delighted to hear that you found our service excellent and very affordable. Thank you again for your amazing feedback and for being an incredible customer! Best regards, Kilkenny Design Team

Posted 1 year ago

“Everything was seamless, pleasure to shop with Kilkenny design. Would reccommend.”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a perfect 5-star rating for your experience at Kilkenny Design! If there's anything else we can do to enhance your shopping experience in the future, please do not hesitate to let us know. We look forward to serving you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“High quality products and efficient service!”

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Posted 1 year ago

Dear Sinéad, Thank you so much for giving Kilkenny Design a fantastic 4-star rating! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Once again, thank you for taking the time to share your feedback. We hope to welcome you back to Kilkenny Design soon for another exceptional shopping experience! Best regards, Kilkenny Design Team

Posted 1 year ago

“I'm very impressed with everything I've purchased.”

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Posted 1 year ago

Dear Colleen, Thank you so much for your amazing 5-star rating of Kilkenny Design! We are thrilled to hear that you are impressed with everything you've purchased. We genuinely appreciate your loyalty as a customer and your continuous support. Thank you again for your kind words and for choosing Kilkenny Design. We look forward to serving you again soon! Kilkenny Design Team

Posted 1 year ago

“Good product and good service”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you so much for giving Kilkenny Design a fantastic 5-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for your lovely review. Kilkenny design Team!!

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,257 reviews