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Kilkenny Design Reviews

4.5 Rating 4,126 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 4,126 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Vase was beautiful and well worth the money”
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Posted 2 years ago
“Delivery took 8 working days. Ordered on a Thursday evening, arrived on Tuesday of the next week. No option of tracking until delivery company emailed me. The present was intended for a colleague who was leaving and they had their final day with no gift. 12days in total to get a parcel from a warehouse to Wicklow.”
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Posted 2 years ago
“Absolutely thrilled with my purchases from you which arrived very promptly and in plenty of times.,”
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Posted 2 years ago
“Excellent and efficient, well packaged and swift delivery”
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Posted 2 years ago
“Very slow and hard to get help in customer service”
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Posted 2 years ago
“Excellent products and customer service.”
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Posted 2 years ago
“Ordered a number of items. Even at sale price still peicey for the quality of some of the items. Description of one item was glass vintage christmas baubles... they are not glass. I did email Kilkenny over 2 weeks ago but had no response.”
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Posted 2 years ago
“Very pleased with the product , just as advertised”
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Posted 2 years ago
“Unique products at reasonable prices. Packages arrived timely and without any damage. This is my second year ordering for Christmas and I intend to return again next year.”
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Posted 2 years ago
“I had a really bad experience! Ordered a candle for Christmas Nov 28th, received it on Dec17th! Contacted customer service and I was advised to contact the couriers myself! Appalling service! I won’t be purchasing from The Kilkenny Shop again!”
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Posted 2 years ago
“Good Experience”
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Posted 2 years ago
“Items I purchased were gifts for Christmas and they arrived in a timely manner, was easy to navigate the site for ordering and I was very pleased with them. The sale price reductions were amazing too. The only thing I could fault was the size of the packaging box it was way way bigger than it needed to be and the bubble wrap was excessive so this could be improved on.”
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Posted 2 years ago
“This was my first time buying from Kilkenny shop and I will definitely be shopping with them again. Item was packaged well and good delivery times. There was a small delay on the package which was out of their hands but they still emailed me to apologise and keep me updated. Great service.”
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Posted 2 years ago
“Amazing present for a friends retirement”
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Posted 2 years ago
“Love my purchase and delivery was very quick”
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Posted 2 years ago
“Easy to find what I wanted on website. Quick shipping and received before Christmas. Thank you. Ed Carlson USA”
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Posted 2 years ago
“It took nearly two weeks for my goods to be delivered. When I rang customer service to enquire about the delivery, they took my number and said someone would return my call. I received no call.”
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Posted 2 years ago
“Online order took nearly 3weeks to be delivered, in store customer service staff unfriendly and was a huge inconvenience when I asked if gifts could be wrapped after spending over 200€ between in store and online”
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Posted 2 years ago
“Order beautiful gifts for my daughters for Christmas, delivery was fantastic.”
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Posted 2 years ago
“Items as described but delivery exceptionally slow.”
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Posted 2 years ago
Kilkenny Design is rated 4.5 based on 4,126 reviews