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Kilkenny Design Reviews

4.5 Rating 3,371 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,371 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
I ordered a coat which I then paid to return as it was too big. I have since learnt that the customs charge was not paid as Kilkenny do not do this so the item is being returned to me. If this is the case, I will have to pay yet again to return it to them and pay the customs charge myself. Not happy.
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Posted 1 year ago
Excellent product, great packaging, super supplier x
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Posted 1 year ago
Hi Ken, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
My order was delivered promptly and I was very happy with it
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Posted 1 year ago
Hi Jennifer, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent customer friendly service
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Posted 1 year ago
Hi Tracy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Daniellle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Quality products and speedy delivery.
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Friendly staff member,very helpful
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Posted 1 year ago
Hi Philomena, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny. Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent product and very prompt delivery. Thanks.
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Posted 1 year ago
Hi Eithne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Lovely Orla Kiely small crossbody bag and even nicer in reality than it appeared on the website. Well packaged and speedy delivery. A bargain at half price!
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Posted 1 year ago
Hi Kathleen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent product, packaging and delivery.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I am always extremely happy with my purchases from this shop. I bought Orla Kiely drinking glasses at a very competitive price- cheaper than any other website.
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
The scent is divine and the service was perfect. The package arrived promptly so all in all I’m very pleased!
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Posted 1 year ago
Hi Michele, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent service. Love that they support Irish designers. Highly recommend
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Website offers free delivery to the uk, when placing the order I was not told that I would be hot with £63 tax charge for importing goods into the uk. Please be careful ordering from this website of your in the uk.
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Posted 1 year ago
Item has been returned well over a month ago and refund still not processed. H
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Posted 1 year ago
Order, service, delivery - everything as promised
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
They shipped expired products with no fragrance and some empty I bought 80 pieces of Max car air frshner and they duped rhen when I complained they asked me to ship the useless items back with my money again, pls do not shop online with this company , they are liars Don't let them steal from you.
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Posted 1 year ago
I received my order super quickly all the way in Australia I think a week before estimated arrival (and it was in perfect condition)
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent product - arrived promptly and well packaged
Helpful Report
Posted 1 year ago
Hi Alice, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I purchased a number of different glassware items. all are beautiful and well made. shipping was fast and packing was excellent, no breakage at all!
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Posted 1 year ago
Hi Deidre, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Purchased a Pure wool coat (chocolate brown) which was reduced to £80. Well made coat only fault l had was the colour was way off from picture. Delivery took a little longer than expected..but overall happy.
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,371 reviews