Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,259 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful quality products, attention to detail and modern designs.”

Helpful Report

Posted 1 year ago

Thank you, Luke, for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you enjoyed your experience with us. We take pride in offering wonderful quality products, attention to detail, and modern designs to our valued customers like yourself. It means a lot to us that you recognize and appreciate these aspects. We look forward to serving you again in the future.

Posted 1 year ago

“Never have I been disappointed with my purchases and deliveries with Kilkenny shop. I had to return an item last week and it was a seemless process with very helpful shop assistants too. Delighted to deal with Kilkenny Shop.”

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Posted 1 year ago

“Do not buy anything from Kilkenny Design if you live in the US and might need to return/exchange it. The return shipping is on YOU (very expensive) and then Kilkenny Design refused the package. Ultimately, it was returned to us by Irish Customs (apparently there is an additional customs charge which Kilkenny Design didn't mention when I contacted them in advance of sending the package) and I was out $70 in shipping costs. What a waste and now I have a $250 men's jacket that my husband cannot wear.”

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Posted 1 year ago

“Super experience; site was really easy to navigate and my order arrived within 2 days”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your loyalty as a valued customer. We're thrilled to hear that you had a super experience with us and found our website easy to navigate. Our team works tirelessly to ensure a seamless and enjoyable shopping experience for our customers. We're equally delighted that your order arrived within 2 days. We understand the importance of timely delivery and strive to provide the fastest turnaround possible without compromising on quality. Thank you once again for your kind words, continued patronage, and for taking the time to share your positive experience. We look forward to serving you again at Kilkenny Design!

Posted 1 year ago

“Perfect! I purchased bridal jewelry for my wife to wear on our wedding day. And she absolutely loved the gifts. Delivery was fast too. Ordered it a week before the wedding. And it arrived on time, which is always ideal.”

Helpful Report

Posted 1 year ago

Dear Stephen,Thank you so much for taking the time to leave us a 5-star rating for Kilkenny Design. We are thrilled to hear that you found our bridal jewelry perfect for your wife on your wedding day. We take great pride in creating products that make our customers happy, and it's wonderful to know that she loved her gifts. We appreciate your feedback on the fast delivery as well. We understand how important it is to receive orders on time, especially for such special occasions. We are delighted that everything arrived in time for the big day, as it is always our goal to provide an ideal shopping experience. Thank you again for your kind words and for choosing Kilkenny Design. We hope to serve you again in the future! Best regards, kilkenny design team!!

Posted 1 year ago

“Once my earrings were shipped and arrived in England I received them fairly quickly. They were well packed in nice little gift boxes. Unfortunately the stone fell out of one of my earrings on day 2 of wearing them. Thankfully it happened at home and I found it in the lounge. I glued it back on with superglue and it has been fine since. This was a fault from the manufacturer. Had I lived nearer the shop, I would have gone back for another pair, as this should not have happened. I'm still happy with my buy though, and I would not hesitate to buy something again from Kilkenny Shop!”

Helpful Report

Posted 1 year ago

“The lamps I purchased are absolutely beautiful, at an incredible ratio value/price (due to sales), and rapidly dispatched , carefully wrapped and packaged in order to protect them. PERFECT!”

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Posted 1 year ago

“Very pleased with purchase Bought as a present For new house”

Helpful Report

Posted 1 year ago

Dear Marie, Thank you so much for giving Kilkenny Design a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are very pleased with your purchase. We hope that the item you bought will make a wonderful present for the new house. If there is anything else we can assist you with in the future, please feel free to reach out. Thank you again for your support and for choosing Kilkenny Design! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Lovely jewellery designed by international jewellers which was well packaged and delivered very quickly”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We take great pride in curating lovely jewellery designed by international jewellers, and ensuring that it is well packaged and delivered promptly to our valued customers like yourself. It means the world to us that you were satisfied with our services. We look forward to welcoming you back and serving you with more exquisite jewellery in the future.

Posted 1 year ago

“DELIVERY WAS TO BOISE IDAHO. USA. Excellent website. Superb delivery service. Plenty of emails re various stages of the delivery. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much, FRANCES, for your amazing 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you had such a positive experience with us. We're delighted to know that you found our website to be excellent and that our delivery service was superb. Our team takes great pride in ensuring prompt and efficient deliveries, and we're happy to hear that you received plenty of updates throughout the process. Once again, thank you for choosing Kilkenny Design and for taking the time to share your wonderful feedback. We truly value your support and hope to serve you again in the future. Best regards, Kilkenny Design team!!

Posted 1 year ago

“Speedy delivery!”

Helpful Report

Posted 1 year ago

Dear Jodi, Thank you so much for taking the time to rate Kilkenny Design with four stars! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. Speedy delivery! We're glad to know that your order arrived promptly, ensuring your satisfaction. Our team is committed to providing excellent customer service and delivering high-quality products in a timely manner. Once again, thank you for choosing Kilkenny Design. We hope to have the opportunity to serve you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Very speedy delivery. So handy besides going out shopping.”

Helpful Report

Posted 1 year ago

Dear Maura, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your support and for taking the time to share your positive experience with us. We're thrilled to hear that you found our delivery service to be very speedy and convenient, especially during these times when going out shopping can be challenging. Your satisfaction is important to us, and we'll continue to provide you with the same level of service. As a loyal customer, your continued support means the world to us. We look forward to serving you again and providing you with more exceptional products and services in the future. Thank you once again for choosing Kilkenny Design! Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“After 3 weeks still no product Yes, I know you blame customers blah blah but if every purchase made from UK is going to be held up in for weeks and judging by reviews it is EVERY PRODUCT Please take UK shopping faculties away from your website this would avoid reputational damage”

Helpful Report

Posted 1 year ago

“Pleased with purchase delivered promptly”

Helpful Report

Posted 1 year ago

Dear Sheila, Thank you so much for the outstanding 5-star rating you gave to Kilkenny Design! We are truly grateful for your kind words and support. We're thrilled to hear that you had a positive experience with us and that you are pleased with your purchase. Our team always strives to provide top-notch products and services to our customers. Moreover, we take pride in ensuring that our deliveries are prompt and efficient, so it's great to know that you received your purchase in a timely manner. Once again, we appreciate your feedback and thank you for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“I am part of an association called the Celtic Connection in Grenoble, France. We hold various events throughout the year and I like to have Irish gifts as prizes. I have ordered a number of items from the Kilkenny Shop over the past few years and have been very impressed with the packaging and the service. Thank you”

Helpful Report

Posted 1 year ago

“The customer service is second to none. Staff are both kind and very professional. It is a very pleasant shopping experience.”

Helpful Report

Posted 1 year ago

Dear Pauline, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and feedback. It is a delight to hear that our customer service exceeded your expectations and that you found our staff to be both kind and professional. We strive to ensure that every visit to our store is a pleasant shopping experience for our valued customers like yourself. Thank you once again for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent service. My ordered arrived very promptly. Thank you”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for your excellent 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are thrilled to hear that you had such a positive experience with us, and we are especially glad that your order arrived promptly. Your satisfaction is extremely important to us, and it's customers like you who make our job a pleasure. Thank you for being such a loyal customer, and we look forward to serving you again in the future. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Love my top and extra bonus getting my size on sale.❤️”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you loved your top. It's always a great feeling when we find the perfect piece, isn't it? And getting it on sale is just an extra bonus! ❤️ Thank you for choosing Kilkenny Design, and we look forward to serving you again in the future.

Posted 1 year ago

“Have not received the product Messages for a week that the original carrier is transferring it NOTE: the moment they heard of this issue, they corrected it and sent a new product to me. I love it!!”

Helpful Report

Posted 1 year ago

“Excellent service. Ordered online and items arrived within the week. Hassle free purchase”

Helpful Report

Posted 1 year ago

Thank you so much for awarding Kilkenny Design with a fantastic 5-star rating! We greatly appreciate your kind words and support. We are delighted to hear that you had an exceptional experience with our services. We strive to provide excellent service to our customers, and we are thrilled that our online ordering process was hassle-free for you. It's always rewarding to know that our efforts are acknowledged. Once again, thank you for choosing Kilkenny Design. We hope to have the pleasure of serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,259 reviews