Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,259 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order came without any delay and was just what I ordered”

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Posted 1 year ago

Hi Breege, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We truly appreciate your feedback and are thrilled to hear that you received your order without any delay. We always strive to provide excellent service, and it's great to know that we were able to meet your expectations. Thank you for choosing Kilkenny Design! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Fast service”

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Posted 1 year ago

Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design! We truly appreciate your support and are glad to hear that you were happy with our service. At Kilkenny Design, we strive to provide fast service to ensure our customers have a pleasant shopping experience. We value your feedback and will continue working hard to maintain the high standards that we are known for. It was a pleasure serving you, and we look forward to welcoming you back on your next visit.

Posted 1 year ago

“It was a bit disappointing to discover that the cardigan I wanted to purchase and had seen the week before, had gone back to its original price. This was despite widescale advertising about all the discounts in the sale!”

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Posted 1 year ago

“No not buy from this company if you reside outside Ireland They don’t make you aware of futons charges resulting in products being held for weeks and in addition an extra charge to release them”

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Posted 1 year ago

Hi there, Thank you for taking the time for to leave your review, I am sorry to hear you are experiencing issues with receiving your parcel from Parcelforce. Parcels leaving the EU can be charged by customs, this is a government regulation that was introduced after Brexit. The packages that customs choose to hold is unfortunately out of our control and dictated by the UK Customs. If you need further assistance, please email info@kilkennygroup.com. Thanks, Laura

Posted 1 year ago

“Excellent service, delighted with my Lennon Courtney outfits.”

Helpful Report

Posted 1 year ago

Thank you so much, Celine, for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are thrilled to hear that you had an excellent shopping experience with us and that you are delighted with your Lennon Courtney outfits. We strive to provide top-notch service and high-quality products, and your satisfaction is our utmost priority. Thank you once again for choosing Kilkenny Design, and we look forward to serving you again in the future!

Posted 1 year ago

“I ordered the table lamp for my daughter-in-law on the 8 January in plenty of time for her birthday over two weeks later. The lamp was eventually delivered on 20 February and is the recipient s very pleased with it.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave your reviews with us. Im very sorry to hear that the lamp still hasn't been received, I have taken a look into this for you and unfortunately this was returned to us as there was no answer at the property. This was reshipped the next day and is now out for delivery today. If there is anything else I can do to help with just email into info@kilkennygroup.com. Thanks, Laura

Posted 1 year ago

“Excellent service, present delivered on time.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Laura Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I always find the store staff very friendly and helpful. Shopping online is easy and delivery is very efficient.”

Helpful Report

Posted 1 year ago

Dear Josephine, Thank you so much for giving Kilkenny Design a 5-star rating! We truly appreciate your support and we're delighted to hear that you always find our store staff very friendly and helpful. It's fantastic to know that our online shopping experience and efficient delivery service have been meeting your expectations. We're incredibly grateful for your loyalty throughout your shopping journey with us. Your satisfaction is our top priority, and we'll continue to provide you with the best service possible. Once again, thank you for your continuous support, and we look forward to serving you again soon! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Thank you glasses were just perfect”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Kilkenny Design with a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. Your kind words really mean a lot to our entire team. We are constantly striving to provide exceptional products and service to our valued customers, and it's feedback like yours that motivates us to keep up the good work. Additionally, we are delighted to hear that the glasses you purchased from us were just perfect! We aim to offer a wide range of high-quality products that cater to our customers' needs, and it's great to know that we met your expectations. Once again, thank you for choosing Kilkenny Design. We're here to assist you whenever you need anything. We look forward to serving you again in the future and making your experience even more exceptional. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Great service lovely gifts, prompt delivery such a range of lovely items”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kilkenny Design! We're thrilled to hear that you had a great experience with us. We appreciate your kind words about our great service, lovely gifts, prompt delivery, and the wide range of lovely items we offer. Your satisfaction is of the utmost importance to us, and we're grateful for your support. We couldn't be happier that you enjoyed your shopping experience with us and found our products to be exactly what you were looking for. Once again, thank you for your glowing review. We look forward to serving you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Th goods arrive damanaged but this was put right very quickly :)”

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Posted 1 year ago

“A couple of pieces came broken but they responded quickly that they would be replaced. I hope this is true.”

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Posted 1 year ago

“Prompt delivery of orders, good customer service and lovely shops of course. 😊”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and the time you took to share your positive experience with us. Prompt delivery of orders, good customer service, and of course, our lovely shops are all part of our commitment to providing excellent products and experiences. Thank you once again, and we look forward to serving you again in the future! 😊

Posted 1 year ago

“Happy with my purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you are happy with your purchase. We strive to provide excellent products and the best possible shopping experience to our valued customers like you. Thank you again for choosing Kilkenny Design and we look forward to serving you again in the future!

Posted 1 year ago

“Trying to order on line but would not go through spoke to someone but they said no one could get back to me for a few days then the offer of free postage would be gone and the discount on the goods offer would have finished”

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Posted 1 year ago

“Shipping very slow”

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Posted 1 year ago

“Excellent choice available, good value, quick delivery”

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Posted 1 year ago

Dear Ruth, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We greatly appreciate your feedback and support. Moreover, we are thrilled to hear that you found our selection to be excellent, our prices to be good value, and our delivery to be quick. Your satisfaction means the world to us, and we will continue to strive for excellence in all aspects of our service. Thank you once again for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Wonderful selection of products! Easy to navigate site! Efficient checkout process. A joy to shop.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We really appreciate your support and are thrilled to hear that you had a wonderful shopping experience with us. Your kind words about our selection of products, easy-to-navigate site, and efficient checkout process truly mean a lot to us. It was an absolute joy to have you as our valued customer, and we look forward to serving you again in the future. Warm regards, Kilkenny Design

Posted 1 year ago

“Beautiful quality and fast shipping!”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating, Lorena! We truly appreciate your support and we're thrilled to hear that you found our products to be of beautiful quality. Our team works tirelessly to ensure that every item meets the highest standards before it reaches our customers. We're also glad to know that our shipping service was able to provide you with fast delivery. Your satisfaction means the world to us. We can't wait to serve you again soon at Kilkenny Design!

Posted 1 year ago

“super delivery service .. got my picture within 3 days of ordering”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and are ecstatic to hear that you had a wonderful experience with us. In addition, we are thrilled that our super delivery service exceeded your expectations. We understand the importance of timely shipments, and we are delighted to know that you received your picture within just 3 days of placing your order. Once again, thank you for sharing your positive feedback. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,259 reviews