Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,260 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super delivery service .. got my picture within 3 days of ordering”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and are ecstatic to hear that you had a wonderful experience with us. In addition, we are thrilled that our super delivery service exceeded your expectations. We understand the importance of timely shipments, and we are delighted to know that you received your picture within just 3 days of placing your order. Once again, thank you for sharing your positive feedback. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“Perfect delivery and beautiful items packed carefully thank you”

Helpful Report

Posted 1 year ago

Thank you very much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your kind words and are delighted that you had such a positive experience with us. Perfect delivery and beautiful items packed carefully, we couldn't be happier to hear that everything met your expectations. Your satisfaction means the world to us. Thank you again for choosing Kilkenny Design, and we hope to serve you again soon!

Posted 1 year ago

“Never received my order. It took 3.5 weeks to get confirmation that my order was officially “lost” There was active engagement with Kilkenny and GLS but it just went around in circles and the drive was never held accountable.”

Helpful Report

Posted 1 year ago

“Excellent level of service and updates on status of order. Would happily re-order from Kilkenny and happy to support Irish products.”

Helpful Report

Posted 1 year ago

Thank you so much for your excellent 5-star rating of Kilkenny Design! We truly appreciate your feedback and support. We are thrilled to hear that you had an excellent level of service and were satisfied with the updates on the status of your order. It is our utmost priority to ensure our customers are informed and provided with the best shopping experience possible. Your kind words about re-ordering from Kilkenny and supporting Irish products mean a lot to us. We take pride in curating a wide range of high-quality Irish products that celebrate our rich heritage and craftsmanship. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again and exceeding your expectations in the future. Kind regards, Kilkenny Design Team

Posted 1 year ago

“My jacket came pretty fast, although after it arrived in Canada, I wasn't sure who the carrier was because it just said it was with their partner in Canada. Anyway I absolutely love my jacket. It was a great deal!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you absolutely love your jacket. It's fantastic that it arrived swiftly, despite the slight confusion regarding the carrier in Canada. We always strive to provide a seamless shopping experience for our valued customers. Once again, thank you for choosing Kilkenny Design. We're delighted that you found our jacket to be a great deal, and we hope it continues to bring you joy and satisfaction. Best regards, Kilkenny Design Customer Support

Posted 1 year ago

“I am utterly happy to find Kilkenny shop. I was struggling to find my favourite French linen water diffuser. It seems an original product too. I am extremely satisfied.”

Helpful Report

Posted 1 year ago

“Purchased Tampa rain jacket very pleased with it. Very good quality. One crib there was way too much wrapping with the jacket.”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you so much for taking the time to rate Kilkenny Design with four stars! We truly appreciate your feedback and are thrilled to hear that you were pleased with your purchase of the Tampa rain jacket. We take great pride in providing high-quality products to our customers, so we are delighted that you found the jacket to be of excellent quality. We also appreciate your comment about the excessive packaging. We apologize for any inconvenience caused and will certainly take your feedback into consideration. Our aim is not only to offer exceptional products but also to ensure a sustainable and environmentally-friendly shopping experience. Once again, thank you for your valuable review. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had an amazing experience with us. Indeed, we strive to provide excellent service to all our valued customers, and we are glad it resonated with you. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional products and service. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again soon! Warm regards, Kilkenny Design Team.

Posted 1 year ago

“Prompt delivery. Good service”

Helpful Report

Posted 1 year ago

“Bought some wedding gifts from Ireland to the UK... delivery was great, items arrived packed well, and overall service was excellent. Will definitely use again.”

Helpful Report

Posted 1 year ago

“I've always loved Kilckenny shop and have got some lovely items there the coat I purchased was my first online sense then I bought a lovely handbag shop is excellent quality”

Helpful Report

Posted 1 year ago

Dear Veronica, Thank you so much for the fantastic 5-star rating you gave us for Kilkenny Design! We truly appreciate your support and kind words. It's wonderful to hear that you have always loved Kilkenny shop and have found such lovely items there. We're thrilled that the coat you purchased from us was your first online shopping experience, and we're glad it was a positive one! We also appreciate your trust in our brand, as you went on to purchase a beautiful handbag from us. Providing excellent quality is our top priority, and we're delighted that we could meet your expectations. Thank you again for choosing Kilkenny Design, and we look forward to serving you in the future! Best regards, Kilkenny Design Team

Posted 1 year ago

“Excellent service and prompt email response would recommend to friends.”

Helpful Report

Posted 1 year ago

Dear Bridget, Thank you so much for your glowing 5-star review of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. Our team takes great pride in providing exceptional service, and we are delighted that you found our prompt email responses to be helpful. Your recommendation means the world to us, and we are truly grateful for your support. Should you have any friends or family members searching for top-notch service, we would be honored if you shared your positive experience and recommended us to them. Once again, thank you for choosing Kilkenny Design. We look forward to serving you and your loved ones again in the future. Best regards, Kilkenny Design Team.

Posted 1 year ago

“Wonderful customer service and beautiful, unique products. I am always thrilled to receive my package from Ireland! Kilkenney Shop is the best!”

Helpful Report

Posted 1 year ago

Dear Lorraine, Thank you so much for your incredible 5-star rating of Kilkenny Design! We are thrilled to hear that you had a wonderful shopping experience with us and that you appreciated our excellent customer service. We take pride in offering beautiful and unique products that bring joy to our customers, and we are delighted to know that you are always thrilled to receive your package from Ireland! Your kind words truly warm our hearts, and your support means the world to us. We are committed to providing the best quality and service, and we cannot thank you enough for acknowledging our efforts. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again in the future, and we hope that each purchase from us continues to bring joy and delight to your doorstep. Warmest regards, Kilkenny Design Team

Posted 1 year ago

“I have purchased online before from Kilkenny Shop & was very happy with the service. However this time I was disappointed with the length of time it took to receive my purchase. Also online sale had one price & the tag price on the item was a lot cheaper. So apparently if you go into the store, you get the price on the tag but online sale is different. Their helpline were prompt in replying to my queries via email.”

Helpful Report

Posted 1 year ago

“The staff in liffey valley rang me like they said they would to let me know the top I wanted was back in stock .”

Helpful Report

Posted 1 year ago

Thank you so much, Ma9, for your amazing 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Additionally, we are delighted that our staff at Liffey Valley proactively reached out to inform you that the top you were interested in is back in stock. We always strive to provide excellent customer service and ensure that our customers find what they are looking for. Once again, thank you for your kind words and for choosing Kilkenny Design as your go-to shopping destination. We look forward to serving you again in the future!

Posted 1 year ago

“Welcoming shop”

Helpful Report

Posted 1 year ago

Dear valued customer, Thank you so much for taking the time to leave us a fantastic 4-star rating. We greatly appreciate your support and feedback regarding your experience with Kilkenny Design. We're pleased to hear that you found our shop welcoming! At Kilkenny Design, we strive to create a warm and inviting atmosphere for our customers, ensuring a pleasant and enjoyable shopping experience. Thank you again for choosing Kilkenny Design, and we look forward to welcoming you back soon. Please let us know if there is anything else we can assist you with. Warm regards, Kilkenny Design Team.

Posted 1 year ago

“Good online service, would buy from them again.”

Helpful Report

Posted 1 year ago

Thank you so much, Marguerite, for giving Kilkenny Design a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our online service. We're glad to know that you would choose to buy from us again. Your satisfaction is our utmost priority, and we can't wait to serve you in the future. Thank you once again for your kind words and for choosing Kilkenny Design!

Posted 1 year ago

“A pleasure to buy from the Kilkenny shop. Items arrived quickly and were very well packaged. Glass and Belleek, and no breakages! Definately recommend.”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you so much for giving Kilkenny Design a 5-star rating! We are thrilled to hear that you had a wonderful experience shopping with us. It is always a pleasure to serve valued customers like you. We are delighted to know that your items arrived promptly and in excellent condition. Our team takes great care in packaging fragile items like Glass and Belleek to ensure they reach you without any breakages. Your recommendation means the world to us! If there is anything else we can assist you with in the future, please do not hesitate to reach out. Once again, thank you for choosing Kilkenny Design. Best regards, Kilkenny Design Team

Posted 1 year ago

“Very knowledgeable and helpful staff and good range of products.”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear about your positive experience. Our team is delighted to be of assistance to you with our knowledge and helpfulness throughout your visit. We take pride in offering a wide range of quality products to meet our customers' needs. We hope to have the pleasure of welcoming you back soon for another fantastic shopping experience. Warm regards, Kilkenny Design Team.

Posted 1 year ago

“I found the items that I was looking for at the best price compared to all other online shops. They also offer free shipping to the United States, and ship promptly. Tracking is available from Dublin all the way to my house and Items are delivered well packed and arrive in good condition.”

Helpful Report

Posted 1 year ago

,Thank you so much for your delightful 5-star rating of Kilkenny Design! We appreciate you taking the time to share your positive experience with us. We're thrilled to hear that you found the items you were looking for at the best price on our online store. We always strive to offer competitive prices and high-quality products to our valued customers like you. It's wonderful to know that our free shipping to the United States, along with our prompt shipping service, has met your expectations. We understand the importance of a seamless delivery experience, and we're glad we were able to provide you with tracking from Dublin all the way to your house. Ensuring your items arrive well packed and in good condition is our priority. Thank you once again for choosing Kilkenny Design, and we look forward to serving you in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,260 reviews