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Kilkenny Design Reviews

4.5 Rating 3,371 Reviews
87 %
of reviewers recommend Kilkenny Design
Company Reviews Product Reviews
208
 Insights Metrics Info
4.5
Based on 3,371 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
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Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Reiltin Cronin
Verified Buyer
“I would give zero if possible”
Helpful Report
Posted 1 year ago
John Smith
Verified Buyer
“Staff are very courteous and helpful And go the extra mile to help customers . Thank you”
Helpful Report
Posted 1 year ago
Hi John, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny, I am glad to hear that you found our in-store service so good. Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Reviewer
“Was in newbridge store today with my mother. Purchased a lovely gift but imagine our surprise when she was asked if she wanted a PAPER BAG at a charge. What are you meant to say...no, and walk around a shopping centre with your purchase on full display? Even the poor young shop assistant looked embarrassed. You pay enough for the gifts in store without this added extra. No other shop that I am aware of charges for paper bags...won't be rushing back there soon.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fantastic as always! Never an issue with shipping within Europe!”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anne Mulroy
Verified Buyer
“Excellent quality and service”
Helpful Report
Posted 1 year ago
Hi Anne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Irene Martin
Verified Buyer
“All good no complaints”
Helpful Report
Posted 1 year ago
Hi Irene, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Emily Holler
Verified Buyer
“Excellent condition, just as described. Shipped quickly. Would definitely recommend!”
Helpful Report
Posted 1 year ago
Hi Emily, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Delighted with my coat.”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Maire O Sullivan
Verified Buyer
“Excellent service and delivery”
Helpful Report
Posted 1 year ago
Hi Marie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Unverified Reviewer
“Repeatedly rebuffed by customer service. Very dissatisfied with the entire process. Be wary of any order you placed. Customer service will change their story to their advantage and will not help you. Find another source for what you want. This company is totally inflexible!”
Helpful Report
Posted 1 year ago
Olive Gaynor
Verified Buyer
“Quality is superb and delivery is very fast. I like to buy Irish.”
Helpful Report
Posted 1 year ago
Hi Olivia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Love items I purchased. Had questions about shipping to USA and customer service was prompt in answering my questions. Look forward to visiting an actual store when in Ireland this summer.”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Bridget Buckley
Verified Buyer
“Fast delivery, easy to order online. great sale prices and choice of items”
Helpful Report
Posted 1 year ago
Hi Bridget, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Mary O'Neill
Verified Buyer
“It took a little longer than expected to arrive.”
Helpful Report
Posted 1 year ago
Pattie Egan
Verified Buyer
“Lovely product, no issues with the order I placed. Brilliant!”
Helpful Report
Posted 1 year ago
Hi Pattie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Jacqueline Tough
Verified Buyer
“As usual great customer care from Joanne killarney store . Shocked and saddened to hear store closing down”
Helpful Report
Posted 1 year ago
Christine Hamilton
Verified Buyer
“My experience was good. I would be happy to use the online shop again. C Hamilton”
Helpful Report
Posted 1 year ago
Hi Christine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt delivrry, high quality goods. Excellent, will use again”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your support and we're thrilled to hear that you had a wonderful experience with us. Prompt delivery and high-quality goods are our top priorities, and we're delighted to have met your expectations. We look forward to serving you again in the future.
Posted 1 year ago
Randy Mark
Verified Buyer
“Quick response, and item was exactly as advertised.”
Helpful Report
Posted 1 year ago
Hi Randy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service and products”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,371 reviews
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