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Kilkenny Design Reviews

4.5 Rating 3,270 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,270 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
I enjoyed your shop the first time I was there in 2013 and over the years have bought several items. My only disappointment was that I could not tell the size of the pendant I purchased. I was hoping the Irish knot was substantial. If you could list those dimensions in your description, I think that would be helpful. Thanks so much .
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Posted 1 year ago
Good product and efficient delivery. Saw ot first in shop
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
The product I received is no longer working. I only used it twice.
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Posted 1 year ago
Easy to deal with quality products prompt delivery
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I order twice - both small items and received large box on both occasions- a padded envelope would have done
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Posted 1 year ago
Too much packaging received with small items.
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Posted 1 year ago
Excellent shop..great stock..great service
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Posted 1 year ago
Hi Trish , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I purchased online. It was easy to find what I wanted. The purchase was simple and good value. The purchase was acknowledged promptly and arrived well packed and promptly. I also appreciated the thank you mail afterwards. My experience was excellent and I look forward to doing business again with Kilkenny Design.
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Posted 1 year ago
I ordered a lamp made by Galway Crystal. It arrived broken. I was sent another one. It didn't look like a quality item so I tried via Galway Crystal and Kilkenny Design to find out where it was made. Kilkenny design informed me it was made in Ireland. Sadly the sticker on the bottom of the lamp showed it was actually made in China. I feel duped.
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Posted 1 year ago
Excellent quality of products.
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Posted 1 year ago
Bought a beautiful Waterford Crystal lamp online from Kilkenny Design and got it delivered to my home. I was worried about this as the shade was obviously made of glass but I need not have, came in perfect condition- well wrapped and taken care of by the delivery team. We’ll definitely shop there again and would highly recommend.
Helpful Report
Posted 1 year ago
Hi Aisling, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I haven't received myborder and whilst it appears to be a problem with the courier, this is an order I really wanted and it appears I am now not going tonreceive it.
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Posted 1 year ago
Very good
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Posted 1 year ago
Hi Irina, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Super fast shipping to the US, items carefully wrapped.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Loyalty to Irish products .Good value and variety . Easy to navigate website . Excellent service and delivery .
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Easy website to navigate, goods were packaged correctly and arrived on time
Helpful Report
Posted 1 year ago
Hi Decclan, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
My recent online experience with The Kilkenny Shop was a very good one. I ordered candles and diffuser refills and the delivery came quickly and everything was very well packaged.
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Posted 1 year ago
Hi Angela, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Killkeny shop in Pavillions, Swords is brilliant, Karen and her team are attentive and they handle my request for my shopping online very well,however my order came wrong to the shop, I've ordered Rosell velvet black trouser and other product came, the only reason I gave 3 stars is because the warehouse need to be aware of orders and manage products, I really love to have those trousers, but next time maybe*)
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Always a pleasure to shop in Kilkenny Shop , so many beautiful products . Always look forward to the Christmas Shop , guaranteed to find something unusual every time .
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Very happy with Kilkenny Shop....very fast delivery... item exactly as advertised
Helpful Report
Posted 1 year ago
Hi Catherine, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,270 reviews