Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,564 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought necklace as a present for my friend. Very happy with it.”

Helpful Report

Posted 1 year ago

Dear Catherine, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We greatly appreciate your feedback and are thrilled to hear that you are happy with your recent purchase. We're glad to know that the necklace you bought as a present for your friend brought you such satisfaction. It's always a pleasure to be a part of spreading joy through thoughtful gifts. Your continued loyalty as a customer means a lot to us, and we're grateful for your support. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Thank you again for choosing Kilkenny Design! Best regards, Kilkenny Design Team

Posted 1 year ago

“I love the necklace I bought. I have been watching it for a while and finally decided to go for it. I am so happy I did.”

Helpful Report

Posted 1 year ago

Dear Kathryn, Thank you so much for awarding Kilkenny Design with a fantastic 5-star rating! We truly appreciate your support and feedback. I am thrilled to hear that you love the necklace you purchased. It warms our hearts to know that you had your eye on it for some time and decided to make it yours. We are delighted that it brings you happiness. Your loyalty as a customer means the world to us. We are dedicated to providing you with exceptional products and service, and we look forward to serving you again in the future. Once again, thank you for your kind words and for being such a wonderful customer. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Item was beautiful and well reduced. Arrived on time”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we're delighted to know that you found the item beautiful and well reduced. We take pride in delivering products of outstanding quality. Furthermore, we're pleased to see that it arrived on time for you. Thank you once again for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future!

Posted 1 year ago

“I emailed a question about the free delivery and I was very pleased when I got a phone call back with an explanation, I was impressed with the customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 4-star rating of Kilkenny Design! We truly appreciate your loyalty and support. We're thrilled to hear that our customer service team promptly responded to your email inquiry about the free delivery. It's our utmost priority to provide clear explanations and assist our valued customers to the best of our abilities. We're delighted that you were impressed with our customer service and found the explanation helpful. We truly value your continued trust in us and your decision to be a loyal customer. It's because of customers like you that we strive to deliver the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Thank you once again for your kind review and for being a part of the Kilkenny Design family. Warmest regards, Kilkenny Design Team

Posted 1 year ago

“The chain was smaller than I thought it looked online”

Helpful Report

Posted 1 year ago

Dear Angela, Thank you so much for taking the time to rate Kilkenny Design with four stars! We truly appreciate your feedback and ongoing loyalty as a customer. We also wanted to address your comment about the chain size. We understand that sometimes things may appear differently online, and we apologize if the chain was smaller than expected. We will definitely take this feedback into consideration and look for ways to improve the accuracy of our online product representations. Once again, thank you for your continued support and for being a part of our Kilkenny Design family. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team

Posted 1 year ago

“Was very easy to use with very prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for giving Kilkenny Design a fantastic 5-star rating! We greatly appreciate your kind feedback and support. We are thrilled to hear that your experience with us was excellent. Our team works hard to provide a seamless and user-friendly shopping experience, and we are delighted that you found it easy to use. Additionally, we always strive to ensure that our deliveries are prompt and reliable, so we're glad to know that we met your expectations in this regard as well. Once again, thank you for choosing Kilkenny Design. We truly value your satisfaction and look forward to serving you again in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Great service & prompt delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. It's fantastic to know that you loved our great service and found our delivery prompt. We strive to provide excellent service and ensure that our customers receive their orders in a timely manner. Your satisfaction is our top priority! Additionally, we would like to express our heartfelt gratitude for your loyalty as a customer. Your continued support means the world to us, and we're truly honored to have you as part of the Kilkenny Design family. Thank you again for taking the time to leave your feedback. We look forward to serving you again and providing you with more exceptional products and service in the future. Warmest regards, The Kilkenny Design Team

Posted 1 year ago

“Very impressed with the speed of the delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review and for awarding us a 5-star rating for your experience at Kilkenny Design. We deeply appreciate your support and are thrilled to hear that you were impressed with our services. Also, we're absolutely delighted that our delivery speed left a positive impression on you. At Kilkenny Design, we pride ourselves on providing not only excellent products but also a fast and reliable service to our valued customers. Once again, thank you for taking the time to share your feedback. We are honored to have served you, and we hope to have the pleasure of welcoming you back in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Very friendly staff. Fabulous selection of clothes bags Jewellery etc. Love this shop.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you loved our shop. We take pride in providing a fabulous selection of clothes, bags, jewelry, and more. Our friendly staff always strives to ensure that every customer has a wonderful experience. Thank you for choosing us, and we look forward to serving you again soon!

Posted 1 year ago

“Great shopping experience! Fast service.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give Kilkenny Design a 5-star rating! We truly appreciate your kind words and continued support as a loyal customer. It thrills us to hear that you had a great shopping experience with us and that our fast service met your expectations. We pride ourselves on providing efficient and top-notch service to our valued customers like yourself. Once again, thank you for choosing Kilkenny Design. We couldn't be happier to have you as part of our loyal customer base. Should you ever need any assistance or have any special requests, please don't hesitate to reach out. Wishing you all the best and looking forward to serving you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“Beautifully made”

Helpful Report

Posted 1 year ago

Dear Claire, Thank you so much for awarding Kilkenny Design with a 4-star rating! We truly appreciate your support and feedback. Beautifully made, our team works diligently to craft high-quality products that exceed our customers' expectations. Your kind words only inspire us to continue our commitment to excellence. Once again, thank you for choosing Kilkenny Design, and we hope to see you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“Shipping charge very high, but otherwise all good.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for your wonderful feedback on your recent visit to Kilkenny Design! We truly appreciate customers like you taking the time to let us know how we are doing. We are thrilled to hear that you had such a positive experience with us. Our team works hard to make sure every customer feels appreciated and leaves with a smile. It's great to know that our efforts in creating a happy and welcoming atmosphere are paying off. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. We are here to help in any way we can to ensure your shopping experience remains outstanding. Thank you once again for your delightful comments. We are looking forward to serving you again soon! Warm regards, Kilkenny Design Team

Posted 1 year ago

“I found the staff in Nutgrove very pleasant and helpful. I was a bit annoyed though after purchasing a guess bag that there as a charge for a paper bag to put it in. Generally I carry my own carrier bags but the bag I purchased was too big for them. Other than that, Kilkenny Shop is a lovely shop to browse around and maybe treat yourself to something nice.”

Helpful Report

Posted 1 year ago

“Fast delivery, good value products”

Helpful Report

Posted 1 year ago

“No confirmation that product has been delivered”

Helpful Report

Posted 1 year ago

“I love shopping at Kilkenny and was so glad to discover that I could order online and have goods shipped to the UK. Quality brands and great sale reductions.”

Helpful Report

Posted 1 year ago

“Great choice of accessories and fast delivery. Very Happy Customer.”

Helpful Report

Posted 1 year ago

“I am pleased with the product itself, as I have purchased it before from another source. However, I would like to mention my experience with the customer service at Kilkenny Design. After placing my order, I noticed that the shipping address was incomplete despite providing a full address. I called the customer service number provided in the email confirmation, but the representative was unhelpful instructing me to send an email instead. Despite sending an email requesting an update to my address, I did not receive any response. After more than a week had passed since my order was shipped, I visited the post office to inquire about my package. With the help of a post office employee, I was able to locate and retrieve my parcel. Unfortunately, due to this experience, I will not be purchasing from Kilkenny Design again.”

Helpful Report

Posted 1 year ago

“I always buy from Kilkenny online, put 2items in the bag. Had left my bag in my daughter’s car, bye the time I got it next day the 1 of the items were gone. Was disappointed. Thank you.”

Helpful Report

Posted 1 year ago

“Great value, well packed Orla Kiely bowels, delivery on time”

Helpful Report

Posted 1 year ago

Dear D, Thank you so much for your exceptional 5-star rating of Kilkenny Design! We truly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you found our Orla Kiely bowls to be great value and that they were well packed for delivery. We pride ourselves on providing quality products and ensuring they reach our customers in perfect condition and on time. Furthermore, we'd like to express our gratitude for your continued loyalty to Kilkenny Design. It's customers like you who inspire us to continually strive for excellence in all aspects of our service. Once again, thank you for your fantastic review and for choosing Kilkenny Design. We look forward to serving you with more delightful products in the future. Warm regards, Kilkenny Design Team

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,564 reviews