Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,371 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely jewellery designed by international jewellers which was well packaged and delivered very quickly”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We take great pride in curating lovely jewellery designed by international jewellers, and ensuring that it is well packaged and delivered promptly to our valued customers like yourself. It means the world to us that you were satisfied with our services. We look forward to welcoming you back and serving you with more exquisite jewellery in the future.

Posted 1 year ago

“DELIVERY WAS TO BOISE IDAHO. USA. Excellent website. Superb delivery service. Plenty of emails re various stages of the delivery. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much, FRANCES, for your amazing 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you had such a positive experience with us. We're delighted to know that you found our website to be excellent and that our delivery service was superb. Our team takes great pride in ensuring prompt and efficient deliveries, and we're happy to hear that you received plenty of updates throughout the process. Once again, thank you for choosing Kilkenny Design and for taking the time to share your wonderful feedback. We truly value your support and hope to serve you again in the future. Best regards, Kilkenny Design team!!

Posted 1 year ago

“Speedy delivery!”

Helpful Report

Posted 1 year ago

Dear Jodi, Thank you so much for taking the time to rate Kilkenny Design with four stars! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. Speedy delivery! We're glad to know that your order arrived promptly, ensuring your satisfaction. Our team is committed to providing excellent customer service and delivering high-quality products in a timely manner. Once again, thank you for choosing Kilkenny Design. We hope to have the opportunity to serve you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Very speedy delivery. So handy besides going out shopping.”

Helpful Report

Posted 1 year ago

Dear Maura, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your support and for taking the time to share your positive experience with us. We're thrilled to hear that you found our delivery service to be very speedy and convenient, especially during these times when going out shopping can be challenging. Your satisfaction is important to us, and we'll continue to provide you with the same level of service. As a loyal customer, your continued support means the world to us. We look forward to serving you again and providing you with more exceptional products and services in the future. Thank you once again for choosing Kilkenny Design! Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“After 3 weeks still no product Yes, I know you blame customers blah blah but if every purchase made from UK is going to be held up in for weeks and judging by reviews it is EVERY PRODUCT Please take UK shopping faculties away from your website this would avoid reputational damage”

Helpful Report

Posted 1 year ago

“Pleased with purchase delivered promptly”

Helpful Report

Posted 1 year ago

Dear Sheila, Thank you so much for the outstanding 5-star rating you gave to Kilkenny Design! We are truly grateful for your kind words and support. We're thrilled to hear that you had a positive experience with us and that you are pleased with your purchase. Our team always strives to provide top-notch products and services to our customers. Moreover, we take pride in ensuring that our deliveries are prompt and efficient, so it's great to know that you received your purchase in a timely manner. Once again, we appreciate your feedback and thank you for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“I am part of an association called the Celtic Connection in Grenoble, France. We hold various events throughout the year and I like to have Irish gifts as prizes. I have ordered a number of items from the Kilkenny Shop over the past few years and have been very impressed with the packaging and the service. Thank you”

Helpful Report

Posted 1 year ago

“The customer service is second to none. Staff are both kind and very professional. It is a very pleasant shopping experience.”

Helpful Report

Posted 1 year ago

Dear Pauline, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and feedback. It is a delight to hear that our customer service exceeded your expectations and that you found our staff to be both kind and professional. We strive to ensure that every visit to our store is a pleasant shopping experience for our valued customers like yourself. Thank you once again for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent service. My ordered arrived very promptly. Thank you”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for your excellent 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are thrilled to hear that you had such a positive experience with us, and we are especially glad that your order arrived promptly. Your satisfaction is extremely important to us, and it's customers like you who make our job a pleasure. Thank you for being such a loyal customer, and we look forward to serving you again in the future. Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Love my top and extra bonus getting my size on sale.❤️”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you loved your top. It's always a great feeling when we find the perfect piece, isn't it? And getting it on sale is just an extra bonus! ❤️ Thank you for choosing Kilkenny Design, and we look forward to serving you again in the future.

Posted 1 year ago

“Have not received the product Messages for a week that the original carrier is transferring it NOTE: the moment they heard of this issue, they corrected it and sent a new product to me. I love it!!”

Helpful Report

Posted 1 year ago

“Excellent service. Ordered online and items arrived within the week. Hassle free purchase”

Helpful Report

Posted 1 year ago

Thank you so much for awarding Kilkenny Design with a fantastic 5-star rating! We greatly appreciate your kind words and support. We are delighted to hear that you had an exceptional experience with our services. We strive to provide excellent service to our customers, and we are thrilled that our online ordering process was hassle-free for you. It's always rewarding to know that our efforts are acknowledged. Once again, thank you for choosing Kilkenny Design. We hope to have the pleasure of serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“My order came without any delay and was just what I ordered”

Helpful Report

Posted 1 year ago

Hi Breege, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We truly appreciate your feedback and are thrilled to hear that you received your order without any delay. We always strive to provide excellent service, and it's great to know that we were able to meet your expectations. Thank you for choosing Kilkenny Design! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Fast service”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design! We truly appreciate your support and are glad to hear that you were happy with our service. At Kilkenny Design, we strive to provide fast service to ensure our customers have a pleasant shopping experience. We value your feedback and will continue working hard to maintain the high standards that we are known for. It was a pleasure serving you, and we look forward to welcoming you back on your next visit.

Posted 1 year ago

“It was a bit disappointing to discover that the cardigan I wanted to purchase and had seen the week before, had gone back to its original price. This was despite widescale advertising about all the discounts in the sale!”

Helpful Report

Posted 1 year ago

“No not buy from this company if you reside outside Ireland They don’t make you aware of futons charges resulting in products being held for weeks and in addition an extra charge to release them”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time for to leave your review, I am sorry to hear you are experiencing issues with receiving your parcel from Parcelforce. Parcels leaving the EU can be charged by customs, this is a government regulation that was introduced after Brexit. The packages that customs choose to hold is unfortunately out of our control and dictated by the UK Customs. If you need further assistance, please email info@kilkennygroup.com. Thanks, Laura

Posted 1 year ago

“Excellent service, delighted with my Lennon Courtney outfits.”

Helpful Report

Posted 1 year ago

Thank you so much, Celine, for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We are thrilled to hear that you had an excellent shopping experience with us and that you are delighted with your Lennon Courtney outfits. We strive to provide top-notch service and high-quality products, and your satisfaction is our utmost priority. Thank you once again for choosing Kilkenny Design, and we look forward to serving you again in the future!

Posted 1 year ago

“I ordered the table lamp for my daughter-in-law on the 8 January in plenty of time for her birthday over two weeks later. The lamp was eventually delivered on 20 February and is the recipient s very pleased with it.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave your reviews with us. Im very sorry to hear that the lamp still hasn't been received, I have taken a look into this for you and unfortunately this was returned to us as there was no answer at the property. This was reshipped the next day and is now out for delivery today. If there is anything else I can do to help with just email into info@kilkennygroup.com. Thanks, Laura

Posted 1 year ago

“Excellent service, present delivered on time.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Laura Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I always find the store staff very friendly and helpful. Shopping online is easy and delivery is very efficient.”

Helpful Report

Posted 1 year ago

Dear Josephine, Thank you so much for giving Kilkenny Design a 5-star rating! We truly appreciate your support and we're delighted to hear that you always find our store staff very friendly and helpful. It's fantastic to know that our online shopping experience and efficient delivery service have been meeting your expectations. We're incredibly grateful for your loyalty throughout your shopping journey with us. Your satisfaction is our top priority, and we'll continue to provide you with the best service possible. Once again, thank you for your continuous support, and we look forward to serving you again soon! Best regards, Kilkenny Design Team!!

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,371 reviews