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Kilkenny Design Reviews

4.5 Rating 3,270 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,270 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
This is the second time that I have ordered from your company. Every thing I order from Kilkenny Design always comes in a timely manner considering it’s coming all the way from Ireland to Louisiana in the United States. All of the products are of high quality too. I will definitely be ordering more from you in the future!
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Shopping on the site was easy and the goods were received within a few days as ordered. Properly packaged and in good condition.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Lovely glasses. Excellent service.
Helpful Report
Posted 1 year ago
Hi Celia , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Very pleased with the crystal Whiskey decanter and glasses. Beautiful set for a gift. The customer service was also great. They were prompt and really lovely.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Beautiful selection of goods and exceptional quality. My order was delivered in a very quick timeline. Delighted with purchase. Would highly recommend this site.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
They were very pleasant. Very easy to do returns. I would deal with Kilkenny Shop again.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Have been searching for what I purchased from Z Gallery. They lost out this time. Kilkenny had what I wanted and the were so nice! They shipped very quickly. Can’t wait for the next holiday season!
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I ordered this jacket as a Christmas gift knowing it wouldn’t be here by Christmas but the jacket is traveling all over the world and even stopped in Volumbia, SC where it was supposed to be delivered and turned around and went back to Ireland.
Helpful Report
Posted 1 year ago
Beautiful vase, great service
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Hello i cannot track my pacakage i sent. I ordered it a month ago & it has not arrived
Helpful Report
Posted 1 year ago
I ordered a beautiful set of whiskey glasses , which was presented in a wooden box and included coasters, tongs and stones to keep the whiskey cold. My husband was delighted with this gift
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Iced reindeer and Christmas iced tree was so beautiful. Kilkenny had a lovely Christmas decoration.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Cus-tomer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Very happy with service. Items arrived promptly. Will definitely shop again with you
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Beautiful item. Much appreciated.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
A lovely decanter and glasses, just what my husband wanted. Delivery was prompt and on time.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
The most beautiful red wine decanter was delivered. The paciaging was superb. It was a Christmas gift for my husband and he loves it.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
The products I ordered were received damaged. When I contacted customer service they said they would ship out replacements right away. Imagine my delight when I received the replacements. I expected only the broken articles to be replaced but they replaced all the crystal glasses and the entire tea set. This is amazing and I am one happy customer!
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
I brought the " First Dance " for my cousin as a wedding present. She and her husband met at a dance . Both of them loved it. Thank you for an excellent choice for a wedding gift.
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Choosing the voucher and making payment was easy. However a mistake by me inputting the recipient email led to a world of pain! I tried to call at least 20 times. On 2 of those occasions I managed to get through and spoke to someone who promised to call me back....neither did ever call me back. On another attempt I left a message requesting a call back, and again no call received. Finally I got someone to sort out the issue. Neither the 2nd or 3rd people I spoke to apologised for the previous lack of callback or action. Very disappointing from a prominent Irish brand and I will not shop with you again.
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Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,270 reviews