Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

“Delighted to buy wonderful Irish products , arrived intact , well packaged and kept up to date on the expected arrival date”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Genuine quality, fast delivery”

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Posted 1 year ago

Hi Valerie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“The McConnell Triband sweater I purchased from Kilkenny shop is lovely. The colours are subtle, and the wool is softer than I expected. It was also a bit larger than I erxpected, because I heard that this style runs small, but that's not a problem. Next time I will buy the large, rather than the extra large, and I look forward to doing so!”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent. Order completed in the suggested time and delivery was tracked. Very pleased.”

Helpful Report

Posted 1 year ago

Hi Marianne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Varied stock with great quality options. Good value for money. Unique pieces which can be kept for years. Would recommend”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Cus-tomer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Unfortunately the address was not 100% correct”

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Posted 1 year ago

“Excellent purchase and customer service!”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“A good range of distinctive gifts; an easy-to-navigate website; and a straightforward online purchasing procedure; I'd certainly use the Kilkenny Shop again.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“We received exactly what we ordered and are thrilled.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Shipping was a bit slow due to the holidays, but the necklace is gorgeous and I was thrilled when it arrived!”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Annoying emails”

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Posted 1 year ago

“Great deals. Very quick delivery. Overall, excellent.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Lovely tea towels, bought (easily) online.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Three stars because delivery takes almost a week and extensive and unnecessary packaging was used on my orders. I ordered 3 scarves and they cane in a MASSIVE giant box 📦 with lots and lots of packaging inside....?”

Helpful Report

Posted 1 year ago

“Bought lots of my presents from Kilkenny Design and very happy with them all”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Oh yea I won't forget it..I thought it was a joke..I went to kilkenny shop in nutgrove before Xmas.. Both something expensive and I asked the staff attending me in the till if they gift wrap it..And she said yes. SHE PUT IT ON KILKENNY PAPER BAG !!AND CHARGE ME ON IT THE PAPERBAG . DID SAME WITH THE REST OF THE CUSTOMERS. I ASKED THE STAFF AND SMIRKED ON ME! I BUY ALOT IN KILKENNY IN FOR GIFTS ABROAD AND THIS IS UR SHOP NOW. WOW ..STANDARDS GONE OFF THE WINDOWS.”

Helpful Report

Posted 1 year ago

“Bought some nice Christmas tree decorations but was very disappointed they could not add an item to the order despite it saying they could in their FAQs. I contaccted them immediately after the order went through, so plenty of time to accommodate it. I expected better customer service but the decorations are very nice.”

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Posted 1 year ago

“Items for sale are fully displayed and referenced clearly.”

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Posted 1 year ago

“An item of clothing I ordered packed loose in box unwrapped, very wrinkled and sprinkled in white fluff type material, what a difference a little tissue paper would have made”

Helpful Report

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Kilkenny Design Reviews