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Kilkenny Design Reviews

4.5 Rating 3,565 Reviews
86 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,565 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Fabulous service
Helpful Report
Posted 3 years ago
Hi Caroline, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our services online. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Fabulous value delighted with my earrings. Great quality and very pretty. Love my Orla Kiely watch
Helpful Report
Posted 3 years ago
Hi Claire, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are so happy with your earrings and your Orla Kiely watch! We just love the beautiful Orla Kiely products! Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Excellent quality, service and range of products
Helpful Report
Posted 3 years ago
Hi Regina, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our service, products and quality. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Everything I brought was beautiful.i will be shopping again.
Helpful Report
Posted 3 years ago
Hi Janis, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with your purchases from our website and we look forward to seeing you again soon. Thank you for choosing Kilkenny Design. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
My experience was online.The item I purchased was delivered quickly,with ease of access to follow.However,as this was my first purchase, I was led to believe that I would get a 10% discount.This was not applied to me in this instance.It wasn't the money I was saving more the principle of the thing that irked.Thus,the 3 star rating.If there was any way of redressing on my next purchase,that would more than satisfy me. Frank Roebuck
Helpful Report
Posted 3 years ago
Hi Frank, I have sent you an email in private in relation to this. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group
Posted 3 years ago
Beautiful bag, would be great as a Christmas present. The cross strap is slightly short but I still use this bag regardless
Helpful Report
Posted 3 years ago
Hi Sinead, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with your purchase from our website. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
I'm always delighted with any of my purchases from Kilkenny Shop and they are very prompt with their deliveries.
Helpful Report
Posted 3 years ago
Hi there, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with all your purchases and the delivery time from our online store. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Teamv
Posted 3 years ago
20 days after paying for items, I am still waiting to receive them - How do 'you' think I feel about this service?
Helpful Report
Posted 3 years ago
Ordered it on 2nd November!! Unfortunately it’s still not arrived!! So as you can imagine!! Not very happy. Hence the one star.
Helpful Report
Posted 3 years ago
Item not in stock refunded quickly.
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Posted 3 years ago
I am so disappointed. I have NOT received my coat yet. After so many phone calls I got to speak to a lovely gentleman who assured me that my exchange coat was in the post. I really loved the coat but I won't be buying online again.
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Posted 3 years ago
Excellent servI found it very easy to order my purchase
Helpful Report
Posted 3 years ago
Hi Kay, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our service and our online experience. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Such beautiful, quality goods. Always good offers on. Quick delivery.
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Posted 3 years ago
Hi Michelle, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with your purchases and that you received your order in a timely manner. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Good value items. An ideal place to find Irish goods
Helpful Report
Posted 3 years ago
Hi there, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the value available at Kilkenny Design. You will certainly find the best of Irish on our website and in-store. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Great price love this products
Helpful Report
Posted 3 years ago
Hi Maggie, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our prices and your purchases. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Excellent service, very prompt delivery.
Helpful Report
Posted 3 years ago
Hi Joyce, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our service and that your order was delivered in good time. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Excellent service
Helpful Report
Posted 3 years ago
Hi Patrick, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our service and shopping online with us. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Beautiful gift I got at a fantastic price . Wrapped very well as its fragile . Posted out within days . Thank you very much .....
Helpful Report
Posted 3 years ago
Hi Nessa, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoyed shopping online with u. We are very happy that the fragile items arrived in perfect condition. You are more than welcome and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Great service from Kilkenny store delivery on time & a good discount on product purchased.
Helpful Report
Posted 3 years ago
Hi Anita, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoyed shopping online with us and that you are happy with the discounts during our sale. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team
Posted 3 years ago
Products took a long time to arrive - this may have been the fault of the courier service used by the Kilkenny Shop. The baker dish was also broken when it arrived. Customer Service resolved the issues but not even a discount code etc was offered for the inconvenience.
Helpful Report
Posted 3 years ago
Kilkenny Design is rated 4.5 based on 3,565 reviews