Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,382 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received earrings I would like my money back”

Helpful Report

Posted 2 years ago

Hi Karen, I have emailed you in private regarding this matter. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I always enjoy shopping in this shop. It has lovely displays and affordable jewellery ETC. However my first time on line shopping experience was disappointing. The jewellery and packaging weren't what I expected. But buying in store I will do in the future.”

Helpful Report

Posted 2 years ago

Hi Breda, I have just sent you a email in private regarding this. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love shopping with the kilkenny shop . Find staff in douglas Cork very helpful . Ordered my Orla kiely bedlinen on line at the discount price . So happy out”

Helpful Report

Posted 2 years ago

Hi Roisin, Thank you for taking the time out to leave us with such a lovely review. We are always delighted to hear our customers leave us pleased with the level of service they received from us here at Kilkenny. Keep an eye out for more discounts coming up in our Big October Sale for a huge discount on our entire range of products. Thank you for your custom and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Excellent products, quality and variety. Kept in touch throughout the process from ordering online to final receipt. Packaging is first class.”

Helpful Report

Posted 2 years ago

Hi Teresa, Thank you for taking the time out today and leaving us with such a lovely review. We love to hear such great feedback from our customers in regards to our products and the level of customer service they received from our team. I have passed this on to all the relevant teams. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Love the variety of products on sale, always happy with purchase, and delivery on time”

Helpful Report

Posted 2 years ago

Hi Ursula, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's always great to to hear that our customers are pleased with the variety of Irish designed products we sell, It really makes all we are doing worth while having our customers leaving us satisfied. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Nice product but shipping cost far too expensive esp considering as I am in Ireland. Won't use this website as a result again unfortunately. I would have considered doing Christmas shopping etc from here but not now.”

Helpful Report

Posted 2 years ago

Hi Denise, I have sent you an email in relation to this matter. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Am beyond happy & satisfied with my first & recent online shopping experience with Kilkenny Shop! It’s such a bonus to be able to shop online so far from home & a great buzz to receive the box of “home” well packaged here in Perth WA! Yes I’d love our exchange rate to be better but it’s a great great service so go raibh mile mhaith agaibh 💚🦘💚”

Helpful Report

Posted 2 years ago

Hi Bernadette, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with using our online store we have to offer here at Kilkenny It's so nice to hear that we were able to bring a bit of Ireland to you over in Perth . Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Kilkenny Shop has a great website which is easy to use. There is a great selection and variety of products available. Kilkenny Shop provides an excellent and reliable delivery service. I’ll be using Kilkenny Shop again.”

Helpful Report

Posted 2 years ago

Hi Rebekah, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's always great to to hear that our customers are pleased with the variety of Irish designed products we sell, It really makes all we are doing worth while having our customers leaving us satisfied. It's also great to get such wonderful feed back on the service received from us hear at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Thrilled with my purchase and how efficient online shopping is with Kilkenny Shop”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for taking the time to leave us with such a lovely review. We are so pleased to hear you are happy with your recent purchases with us here at Kilkenny and with the service you received. Keep an eye out there will be some fantastic promotions coming up through out our entire range online in our October Sale. Thank you for your valued custom, we look forward to welcoming you back in the near future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Absolutely no problems ordering online from Kilkenny Shop. Prompt response to requests via email. However I'd pay extra for gift-wrapping, pity you don't provide the service.”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for this lovely review. We are delighted to hear that you are pleased with the level of service you received while dealing with us, this has been passed on to all the relevant teams. It is always fantastic to hear back from our customer about our products also, thank you for your positive feedback. Gift wrapping is something we will be looking into in the future. We look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“love the product-”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you for taking the time today and leaving us with this review. Great to hear you are so pleased with your purchase, Thank you for shopping local and supporting us here at the Kilkenny Group. We look forward to welcoming you back. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I ordered online duvet set, but in wrong size. Giving it back unopened via Store in Cork I was refunded and bought then correct size again via Online Store.”

Helpful Report

Posted 2 years ago

Hi Bernd, Thank you for taking the time and leaving us with this review. I am sorry to hear that you ordered the wrong size but I am glad to hear our team was able to help you turn this negative into a positive. I would like to thank you for choosing us here at Kilkenny and supporting local, we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Easy to navigate, great online choice. Delivered on time. Definitely recommend it.”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for leaving us with this review. We are delighted to hear that you were so pleased with our variety of Irish designed products and and the level of service you have received from us here at Kilkenny. Thank you for your valued custom, we look forward to welcoming you back with us soon Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Fab products excelllent quality delivered very quickly. Highly Recommend.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for taking the time to leave this lovely review. It's great to hear that you are so pleased with our products. I am happy to hear that our team gave you such great service in regards to delivery, I have passed this on to the relevant teams for you. Thank you for your valued custom, we look forward to welcoming you back with us soon Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Would rubbish suffice. Ordered mugs for a friend and they arrived smashed, reordered on 22nd September and they still haven’t been delivered.”

Helpful Report

Posted 3 years ago

Hi Alan, I have sent you an email in private in relation to this. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“After placing my order I was elated to see how fast it was received. One bottle was damaged and the Kilkenny team was extremely quick to replace it. I am very satisfied with my order.”

Helpful Report

Posted 3 years ago

Hi Melanie, Thank you for taking the time out to leave us with such a lovely review. We are always delighted to hear our customers leave us pleased with the level of service they received from us here at Kilkenny. Thank you for your custom and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 3 years ago

“Really great service. Had to return an item and it was dealt with so well with reassurance of my refund. Thank you.”

Helpful Report

Posted 3 years ago

Hi Fiona, Thank you for taking the time to leave us with with such a lovely review. I am glad to hear that you are pleased with the level of service we have received from us here at Kilkenny. Thank you for shopping with us here at Kilkenny, we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 3 years ago

“Love Kilkenny shop online bargains are amazing and propmt delivery”

Helpful Report

Posted 3 years ago

Hi Caroline, Thank you for taking the time to leave us with such a lovely review. We are so pleased to hear you are happy with the items you bought from us here at Kilkenny and with the speed of the service you received. Thank you for your valued custom, we look forward to welcoming you back in the near future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 3 years ago

“Prompt delivery. Item same as what was ordered. Very good quality. Like to feel I have made an 'Irish' purchase.”

Helpful Report

Posted 3 years ago

Hi Mary, Thank you these Kind words. It great to hear you are pleased with the level of service that you have received from us here at Kilkenny. We are so proud of our Irish designed range and its great to support Irish brands we would like to thank you for that. Thank you for your valued custom, we look forward to welcoming you back in the near future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 3 years ago

“Lovely shop and cafe. Food in cafe was very nice. Staff very helpful. I availed of online shopping with promotional event and free delivery and everything arrived well packed and on time”

Helpful Report

Posted 3 years ago

Hi Aine, Thank you for taking the time out today and leaving us with such a lovely review. We love to hear such great feedback from our customers in regards to our stores, cafes, products and our staff. I have passed this on to all the relevant teams. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 3 years ago

Kilkenny Design is rated 4.5 based on 3,382 reviews