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Kings Road Merch Reviews

4.1 Rating 1,552 Reviews

74 %

of reviewers recommend Kings Road Merch

Company Reviews

Product Reviews

4.1

Based on 1,552 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 16th June 2020

Kings Road Merch 4 star review on 16th June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved what I received, but sad no one could help me add something to the order before it shipped out. I would have loved to get another item, but when I contacted the store, they just said it couldn’t be done. It would have been helpful to just cancel/reorder so I wouldn’t have to pay for shipping twice.”

Posted 3 years ago

Hello, thanks for ordering from us. We appreciate the feedback as well. Thank you!

Posted 3 years ago

“The socks comfy but are pilly after one wash, but the tee shirt I love”

Posted 3 years ago

“Great masks because they are full coverage and thick.”

Posted 3 years ago

Great! Thanks for ordering and stay safe!

Posted 3 years ago

“All is well. Just took forever to receive”

Posted 3 years ago

Thanks for ordering!

Posted 3 years ago

“The shirts I rec’d were true to size and very soft. We are thrilled with them. I didn’t give 5 stars cause I sent an email thru the “contact us” portion after I placed an order and never heard back. That is a true letdown and reflects poorly on the customer service.”

Posted 3 years ago

Hello Alejandro, we're very happy to hear that your so thrilled with the items you ordered. It looks like your email to CS was missed and we apologize for that. It's not something that happens often. If there's anything we can help you out with in the future feel free to contact us and we'll be sure to get back to you ASAP. Thank you for your order!

Posted 3 years ago

“Good product!”

Posted 4 years ago

Thanks for ordering!

Posted 4 years ago

“Got the gear that was preordered in a timely manner. I appreciate the items you sell. One thing that I would change would be to list what brands are used on shirts. I know how Gilden shirts fit but the soft stuff tends to be slimmer and often don’t know which I’m ordering.”

Posted 4 years ago

Thanks for ordering! We really appreciate the business and the feedback. Take care!

Posted 4 years ago

“Im still waiting for the bathory shirt... But the rest of the stuff I order pretty good quality”

Posted 4 years ago

Hi, Please reach out to support@kingsroadmerch.com. Cheers, KRM

Posted 4 years ago

“Shirt is great. Shipping per item without discount is why I only bought one shirt.”

Posted 4 years ago

“I ordered the hank Williams only mother’s best 3xLP on the website it was stated that the records were 180 gram. When they arrived this was not the case. Definitely not 180 gram more like 140-150 gram. But everything else was superb”

Posted 4 years ago

“Super thrilled with my purchase, received tracking, annnd it shipped quick.”

Posted 4 years ago

Glad to hear it, thanks for ordering!

Posted 4 years ago

“Kings Road have a great selection of Social Distortion 40th anniversary swag. The long-sleeve shirt fit perfect, the graphics are great. I will check out some other designs that caught my eye. The sunglasses are awesome too. Received my order in about a week with snail mail first class. Not bad from Cali to South Central Canada.”

Posted 4 years ago

Thanks for ordering! We really appreciate the feedback. Order again any time! Cheers.

Posted 4 years ago

“Fast shipping. Google Pay resulted in error and didn't work. PayPal did work but the address from it wasn't automatically used to prefill the shipping address for some reason even though this is done for you on other shopping websites, so had to enter it manually.”

Posted 4 years ago

“It was really easy to order and it got to me fairly quickly I just wish that I had gotten tracking information.”

Posted 4 years ago

Hello, Tracking can be viewed at kingsroadmerch.com/order, or feel free to reach out to support@kingsroadmerch.com. Regards, KRM

Posted 4 years ago

“The shirt and record I purchased for my son are amazing. He's so happy with them. However, I'm not happy with the 3 limit download on the album. The instructions with a failure are misleading. They state that you will get help only to tell you to try again. We did get it downloaded, but it took a very long time and we have excellent internet service and a great router. It took my fiance, who high up in IT for a midsized healthcare nonprofit, to get it done. In the future I think I'll purchase music elsewhere.”

Posted 4 years ago

“Shipping is really high, otherwise I would give 5/5.”

Posted 4 years ago

We appreciate your feedback.

Posted 4 years ago

“I wish you guys would come out with a women’s line!”

Posted 4 years ago

Many of your favorite artists have women's items available!

Posted 4 years ago

“Loved the quality and look of the women’s t-shirt fit . I also purchased the fitted red checkered flannel for my boyfriend . He also liked it . Sizing is on point and will buy more clothing .”

Posted 4 years ago

“Shipping took a little longer than expect bot overall I was happy with KRM.”

Posted 4 years ago

Thanks for ordering from us!

Posted 4 years ago

“Merch was perfect, but for a hoodie and scarf, 10 days to receive was slow, considering over $20 shipping. Otherwise a great experience.”

Posted 4 years ago

We appreciate your feedback.

Posted 4 years ago

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Kings Road Merch is rated 4.1 based on 1,552 reviews