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Kings Road Merch Reviews

4.1 Rating 1,526 Reviews
74 %
of reviewers recommend Kings Road Merch
Company Reviews Product Reviews
273
 Metrics Info
4.1
Based on 1,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Casey
Verified Buyer
“i did not receive the correct coin, i got a murphys coin but not the murphys/rancid tour one i thought i ordered”
Helpful Report
Posted 3 years ago
Matthew
Verified Buyer
“Good quality Dark Funeral merch! Would recommend.”
Helpful Report
Posted 3 years ago
Douglas
Verified Buyer
“Awesome service. Got order on time. The mail service chipped the side of cd case”
Helpful Report
Posted 3 years ago
Adam
Verified Buyer
“Every time I've ordered from KRM it's come in a timely fashion and the only time there was an exception, an email was sent. But there are never emails sent when the items are shipped or no tracking numbers provided.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Overall great, the merch is always amazing quality and so many great bands. My only complaint is that I never get a shipment notification and I have to check the status to get updates on my order.”
Helpful Report
Posted 3 years ago
David
Verified Buyer
“UPDATE: I received a prompt response to this review and they said they just identified an issue with them not receiving messages through the web site and they never got my messages. They also gave me a discount code to use in the future. I appreciate the prompt response and good customer service. I was also informed that they recently updated their warehouse system which caused some delays. I will probably give ordering from Kings Road another shot. I am happy with my purchase, but shipping was incredibly slow. I ordered on April 9th and did not receive my package until the 26th. When I went to check the status of my shipment (I understand that shipping carriers are frequently to blame), my order said that it was unable to retrieve tracking information and to contact customer service. I sent two messages using the link several days apart and I never received a response for either one from Kings Road. I'm glad I finally got my package, but I'm not happy with the lack of response. Probably will not order from here again because of this.”
Helpful Report
Posted 3 years ago
Prior
Verified Buyer
“Quality hoody, screening is well done. Size was inaccurate. I ordered and received an XL, but it was really small. It fits like a large medium. A note that they run small would be good.”
Helpful Report
Posted 3 years ago
Jason
Verified Buyer
“Good job overall. Product delivered was product purchased. Could have better notifications process about delivery expectations”
Helpful Report
Posted 3 years ago
Thanks for ordering from us! We appreciate the feedback.
Posted 3 years ago
Colin
Verified Buyer
“The Social Distortion shirt I got was fantastic! Nice and soft cotton. XL but felt bigger which I liked. Shipping took a little bit longer than expected but I don't hold too much judgment because I know COVID is making everything difficult out there in LA. Overall the experience I had with KRM was solid, payment came right out and was processed that day. Will definitely shop with them in the future.”
Helpful Report
Posted 3 years ago
Craig
Verified Buyer
“It was delayed due to Brexit, but thanks.”
Helpful Report
Posted 3 years ago
Thanks for placing an order with us!
Posted 3 years ago
Abby
Verified Buyer
“Came with an awesome poster and the quality was perfect. Shipping took a while.”
Helpful Report
Posted 3 years ago
Thanks for ordering. We appreciate you leaving us some feedback. Cheers!
Posted 3 years ago
James
Verified Buyer
“Very happy to receive our signed copy of Dave’s CD.”
Helpful Report
Posted 3 years ago
Demi
Verified Buyer
“Long shipping, great products”
Helpful Report
Posted 3 years ago
Joanne
Verified Buyer
“I have always been pleased with my orders but had not ordered vinyl before. My beautiful record arrived in pristine shape! Good job guys! My only concern was that I was unable to track my last order. Shipping to Canada is really high and I think you could do better because other orders I’ve made from California have been 1/4 the cost. In any case, KRM do a fantastic job!”
Helpful Report
Posted 3 years ago
Jeffrey
Verified Buyer
“good stuff I do wish my mask is BIGGER. but all good keep Rocken”
Helpful Report
Posted 3 years ago
Rodney
Verified Buyer
“Ship faster if it is not a pre-order I purchased”
Helpful Report
Posted 3 years ago
Rachel
Verified Buyer
“I love the sweatshirt but seems to run a bit small. I’d order up one size”
Helpful Report
Posted 3 years ago
Lydia
Verified Buyer
“Loved what I received, but sad no one could help me add something to the order before it shipped out. I would have loved to get another item, but when I contacted the store, they just said it couldn’t be done. It would have been helpful to just cancel/reorder so I wouldn’t have to pay for shipping twice.”
Helpful Report
Posted 3 years ago
Hello, thanks for ordering from us. We appreciate the feedback as well. Thank you!
Posted 3 years ago
Charlotte
Verified Buyer
“The socks comfy but are pilly after one wash, but the tee shirt I love”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great masks because they are full coverage and thick.”
Helpful Report
Posted 3 years ago
Great! Thanks for ordering and stay safe!
Posted 3 years ago
Kings Road Merch is rated 4.1 based on 1,526 reviews
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