Kings Road Merch Reviews

4.1 Rating 1,552 Reviews
74 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Tshirt and socks seem to be of good quality. Recipient was pleased.
Helpful Report
Posted 4 years ago
Glad to hear it! Thanks for ordering with us.
Posted 4 years ago
I loved the products I ordered; top quality, proper fitting, etc. I paid for 2-day shipping, but it took about 10 days to get delivered, which missed getting to my grandson for his birthday. His mom called dibs on the shirt, when he outgrows it, lol!
Helpful Report
Posted 4 years ago
Thanks for ordering!
Posted 4 years ago
Ive only ordered from here once that i remember. Hence 4 stars. No one gets a 5 on the first order. Shopping was easy, and the delivery was timely. I had to wait longer then what was said, but i ordered during Xmas and the site stated up front deliveries might take longer than expected, so all was well. The merch arrived in excelent condition and im now proudly wearing my Watain hoodie for all to see. Poster flag is of good quality and large. Well satisfied.
Helpful Report
Posted 4 years ago
Thanks for ordering! Cheers, KRM
Posted 4 years ago
easy and i received my order very quickly.
Helpful Report
Posted 4 years ago
Glad to hear it. Cheers, KRM
Posted 4 years ago
Solid Merch! Can’t wait to see the best band of the world at Trois-Rivières, Québec!
Helpful Report
Posted 4 years ago
Thanks for ordering, enjoy! -KRM
Posted 4 years ago
Love the short sleeve Santa/Jacoby shirt. The long sleeve one is stiff and uncomfortable because of the thickness of all the iron-on, wish it was silk screened instead.
Helpful Report
Posted 4 years ago
We appreciate your feedback. Cheers, KRM
Posted 4 years ago
The tee shirt we ordered was great: good quality and exactly as pictured. Fit ran true to size as well. What was NOT great was the delay in receiving it.
Helpful Report
Posted 4 years ago
Thank you for your feedback. Regards, KRM
Posted 4 years ago
I bought them for Christmas presents for my son & his wife. Everything looked good. I didn't get any complaints. In fact they loved them. I guess everything is good. Thank you
Helpful Report
Posted 4 years ago
Thanks for ordering! Cheers, KRM
Posted 4 years ago
Not sure if it's Kings Road's fault, but there's a 1 inch torn on the lower left side of the sleeve and a smaller one on the top left. Also, there's a small stain in the middle of the front sleeve, and a few less notable stains at the bottom. Everything else seemed ok.
Helpful Report
Posted 4 years ago
Hello, Sounds like you received a damaged item. We'll have a replacement shipped out to you shortly with tracking to follow. Regards, KRM
Posted 4 years ago
Thank you !! I received my poster today !! Very good packaged !!
Helpful Report
Posted 4 years ago
Great! Thanks for ordering, we appreciate the business!
Posted 4 years ago
I contacted the people at Kings Rod Merch to be sure my package would arrive on time. They were quite helpful and my package was delivered before Christmas so they did very well considering the big holiday rush. Thanks so much!!
Helpful Report
Posted 4 years ago
Thank you, Chris! Cheers, KRM
Posted 4 years ago
Order somehow got lost in shipping, contacted them and was still able to get it in time for Christmas. Would order from them again.
Helpful Report
Posted 4 years ago
Glad to hear it was resolved before Christmas! Cheers, KRM
Posted 4 years ago
Item took three weeks for fulfillment, but was as ordered.
Helpful Report
Posted 4 years ago
jacket was amazing but size too small I shipped out the jacket already, so hopefully I'll get a size larger or refund.
Helpful Report
Posted 4 years ago
Alvvays Sick!
Helpful Report
Posted 4 years ago
I’ve ordered a number of times from Kings Road. Products have always been as expected. The time to ship after placing the order seems to take a little longer than some places. However, we now live in a world with Amazon and our shipping expectations are high. I had an order recently where the wrong items were shipped but they corrected it asap. I’ll continue to order from them as most of my favorite bands sell their official merchandise through Kings Road.
Helpful Report
Posted 4 years ago
The ordered shirt was great and as described. It took a very long time between order and shipping and I would like to see that improve. However, when I was upset that it wouldn't arrive in time for Christmas, you guys stepped up and made it happen. I am very grateful for that. Thank you!
Helpful Report
Posted 4 years ago
Happy to help. We're glad you're satisfied with your order. We appreciate the business and the feedback. Cheers!
Posted 4 years ago
No problems with the payment, and package was arrived before expected by about 2 days. The order tracking needs to be fixed though.
Helpful Report
Posted 4 years ago
Came in a timely matter and came in good shape
Helpful Report
Posted 4 years ago
Glad to hear it. Thanks for ordering and for the feedback!
Posted 4 years ago
The merch was very good however the customer service very poor it fails everytime.
Helpful Report
Posted 4 years ago
Kings Road Merch is rated 4.1 based on 1,552 reviews