Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,668 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bouquet is beautifully arranged and looks very stylish like in the photos. There's extra touches that make it seem even more special like the card & envelope, the care guide, and the chic paper bag it comes in. The flowers seem fresh although some have some brown tinge at the edges. But I'll still order from knots because of their lovely arrangements.”

Helpful Report

Posted 4 years ago

Hi, thank you for the feedback :) yes flowers are fresh, roses are just to delicate that when it touches something , their petals will have this brown effect. Will take into consideration in making it more secure when it's going to be delivered so that this issue won't occur again in the future. Thank you for choosing our services , till your next order :)

Posted 4 years ago

“Very Accommodating and Responsive seller! Delivery is on schedule and Good quality products!😁”

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Posted 4 years ago

“Overall good customer service! Delivery time was good and kept me updated on any queries thru messaging app. The product was what I expected and very nice presentation.”

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Posted 4 years ago

“Excellent quality, well- priced, easy transaction, payment options include credit card payment. The flowers are absolutely gorgeous!!!!”

Knots.ph 5 star review on 2nd February 2021

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Posted 4 years ago

“Quick, detailed responses... great customer service.”

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Posted 4 years ago

“Order was made in 2019”

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Posted 4 years ago

Hi Fico, Apologies if you received an email with regards to your order made last 2019. There was a system issue with the updates and we are already coordinating this with our vendor. Thank you . We hope for your kind understanding. - Kyla

Posted 4 years ago

“Very reliable delivery and prompt reply for any queries. Very good service overall. I woukd definitely use them again!”

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Posted 4 years ago

“For many years of purchasing flowers from different stores, yours are by far the best. Reason why I tried your shop was I am fed up of those big, famous flower shops that most of the time, sends a different product from the picture they posted. What I like about yours is, what I see is what I get or much better. Good job. You'll be my number one flower shop from today onwards”

Helpful Report

Posted 4 years ago

“Very quick for delivery and accomodating. Only negative on yet second occurence is Some flowers are aged and turning brown Already on day of delivery. Freshness of flowers is Not consistent.”

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Posted 4 years ago

Hi Todd, thank you for the feedback , as per checking with our production team, fresh Ecuadorian roses were used when they prepared the bouquet for your order. It would be great if we can see a photo of the flowers so we can also feedback to our supplier , as sometimes the outer part of the Hermosa pink roses tend to have a light brown effect from the bud. But rest assured roses sent were fresh :) Looking forward to your message. Have a great day and stay safe! :) - Kyla

Posted 4 years ago

“Excellent service. In less than 12 hours after placing my order, a representative reached out to me and confirmed my preferred customizations. When I asked for an earlier delivery, they accommodated as well. Beautiful bouquet and smooth & pleasant service throughout. Will definitely use Knots again and recommend to friends.”

Knots.ph 5 star review on 24th January 2021

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Posted 4 years ago

Thank you for the wonderful feedback Angela. Looking forward to your next order :) Have a great day and stay safe.

Posted 4 years ago

“I've ordered twice from Knots and received the same outstanding service. It was a pleasant experience transacting with the Knots Team. Simple requests like providing photos of the order and giving confirmation of delivery and acceptance down to providing an invoice for the transaction were some of the things that are essential to achieve customer satisfaction because it only means that the vendor and the service are legitimate. And for that I give them two thumbs up for exceptional customer service! :)”

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Posted 4 years ago

Thank you Deng for the wonderful feedback :) We are glad you loved our service. Thank you and have a great day! stay safe always.

Posted 4 years ago

“Remarkable!”

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Posted 4 years ago

“Made such a beautiful arrangement, it makenanyone happy. And the smell! So good :) Thanks so much for accommodating nrequests”

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Posted 4 years ago

“Very gorgeous flowers! Thank you!”

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Posted 4 years ago

“I initially had an issue with the delivered boxed item but management was prompt to fix / improvise Thank you. Beautiful wine wrapping”

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Posted 4 years ago

Hi Klair, thank you for your feedback . We apologise if you were disappointed with what your boyfriend received . We do take our customers' feedbacks seriously and we want to make it right. We will contact you via your email so that we explain what happened with your order. Again, we would like to thank you in taking time to send in your feedback., and we hope we can make it up to you the next time. Please do wait for our email , thank you. - Kyla Romero

Posted 4 years ago

“Great service!”

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Posted 4 years ago

“High quality flowers, fast/easy delivery, and very good communication.”

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Posted 4 years ago

“Fast and efficient”

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Posted 4 years ago

“I sent flowers from Canada and it was very easy and the flowers were beautiful”

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Posted 4 years ago

“Great timing, the flowers were perfect! Will probably order from here again!”

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Posted 4 years ago

Knots.ph is rated 4.8 based on 1,668 reviews