Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.01

3.0 Rating 667 Reviews

50 %

of reviewers recommend Kwik-Fit

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3.0

Based on 667 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had Quik Fit mobile replace tyres on my car this week but the first time I've driven I see I have a flat tyre. I then got support from BMW roadside recovery who told me that the tyres on my car are not run flat despite these being specified to Kwik Fit. I have tried to call Kwikfit Mobile customer service to discuss the matter and was kept in a queue for over 20 mins and spent the last 12 of these being told I was first in the queue. I then ran out of time and had to leave without speaking to anyone. How few customer service agents are working if I can be first for over 10 minutes?”

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Posted 4 years ago

“Bought car battery, but still had trouble starting car, took car back, he told me it was alternator fault, I said do you think so, he said I KNOW SO! I thought he was wrong because it was showing 14volt input when engine running, took it to my Mechanic put new starter motor on, Problem solved”

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Posted 4 years ago

“As A Female and not knowing much about cars or MOT Requirements, the staff were so friendly and explained and showed me what the car required, 'Chris' made me feel so at ease and the Gentleman doing the MOT was professional and courteous. Thank you Guys well Done!!!”

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Posted 4 years ago

“Slow puncture repaired very quickly - saved money on a new tyre :-) Winchester branch felt very covid-safe with door wide-open in reception, screens, use of gloves and protective sheets when in my car. Altogether very happy.”

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Posted 4 years ago

“Extremely overpriced. Found out after paying £300 (that I told them that I couldn’t afford) that I could have got the job done cheaper if I had shopped around. I urge people to shop around before using Kwik Fit!”

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Posted 4 years ago

“fek me who would go here, get your head looked at”

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Posted 4 years ago

“just had my toyota iq mot'ed at the heywood branch. was met by a friendly fella behind the counter. was told about an hour's wait. car was taken in for mot 5 minutes later. around 45 minutes passed car came out. collin ( mot mechanic ) then told me it had passed and was very polite and complementary about my car... all in all i had a perfect experience and would recommend the heywood branch in particular collin to anybody requiring helpful, honest, professional mechanics. thank you”

Helpful Report

Posted 4 years ago

“Overpriced . I have problem with exhaust pressure sensor pipe. They suggested that I need new DPF , new pipes and the sensor ( all this parts from uk supplies you can buy for under £1300 New!!! ) Kwik fit changed £500 labour. But the final bill whose £2500 !!!! When I pick up the car nobody give me any information about how much parts cost. I write complain about overpriced. Manager from complaining department explained that parts are expensive. I also complain about vary doggy invoice according to with one they fit 19 !!!! Gas kits in to my car !!!!! He apologised and offered me a new invoice . And as a act of goodwill discount from my next MOT . How nice from you KWIK FIT .”

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Posted 4 years ago

“Had great service from Sulley at the Felbridge, East Grinstead branch last week, he did a very thorough winter service on my Renault Kangoo, was very informative and efficient very impressed!”

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Posted 4 years ago

“Kwik fit are the most reliable if you need a quick fit reasonable prices and really great guys”

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Posted 4 years ago

“Just got back from Kwik Fit in Ruislip Manor .What a great service provided from Luke and Cecil. Very attentive, very honest, didnt mind explaining things to me and providing the best solution from my needs. 100% recommended!”

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Posted 4 years ago

“Just been down to Shipley Kwik-fit. What a team did the job in a friendly efficient manner. Lisa the supervisor can not praised enough and Adam both very helpful. Will definitely go back!”

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Posted 4 years ago

“Once again great service at Kwik Fit Stirling. Chris and the team provided the answer when 2 tyres and 2 exhaust clamps were required. The clamps were ordered and delivered within 20 mins and the car driving like new with the new Dunlop’s. First class, friendly and helpful service from all the team once again.”

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Posted 4 years ago

“Booked my car in for a diagnostic at wilmslow problem fixed happy days cheers gary and team”

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Posted 4 years ago

“Kwik Fit Chichester looked after me so well when I had a nail in my tyre. Thanks so much.”

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Posted 4 years ago

“Scammers, I had a brand new set of (ratational) tyres on my car but one had wall damage on so I purchased one from ebay (another rotational tyre) with a very slight tread pattern and the guy working there tried to tell me I needed 2 new ones as it could "blow up my diff" on my car as it has a quattro system. How stupid do they think people are?.”

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Posted 4 years ago

“Very quick great customer service would highly recommend fitted me in on the same day for brakes gave me great piece of mind knowing I'm driving safely thanks Woking branch”

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Posted 4 years ago

“Great customer service at Chichester branch just went in and had a tyre fixed on my aygo polite and professional would visit again to replace my tyres”

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Posted 4 years ago

“Excellent service, swift tyre replacement and tyre tracking. Would definitely recommend”

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Posted 4 years ago

“One very happy customer at the Ripon branch. The 2 gentlemen working on this very miserable Bank holiday Monday made my day less miserable. They were both very friendly and helpful members of staff that attended the needs of my car. Well done and a big thanks...”

Helpful Report

Posted 4 years ago

Kwik-Fit is rated 3.0 based on 667 reviews