Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,172 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The laptop was a great price and next day delivery on a Saturday. Item as sold perfect. Very happy”

Helpful Report

Posted 3 years ago

“Ordered new monitor for cctv . Great price great product Super fast delivery”

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Posted 3 years ago

“Ordered a HP 8730 printer as I have used this company before. Great price and fast delivery. Full communication throughout and delighted with product. Will use again next time, Thanks”

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Posted 3 years ago

“Ordered from LD as price £150 cheaper than John Lewis and with a slightly higher spec. Arrived on time. There is a delivery fee if you want the laptop in the next day or two. Will use LD again.”

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Posted 3 years ago

“Very good customer support, full refund received within 10 days.”

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Posted 3 years ago

“Whatever the issue was, has been dealt very professionally, hence I given rating as very good 👍”

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Posted 3 years ago

“Smooth transaction and got my item back in the most reasonable time possible.”

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Posted 3 years ago

“Excellent service and delivery on the laptop. Simple to set-up and get it going.”

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Posted 3 years ago

“Great price (cheapest around for the item I was looking for) and quick reliable delivery - ordered next day delivery and received as promised.”

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Posted 3 years ago

“Easy to order and speedy, safe delivery. I had previously ordered a similar phone via Amazon Prime but when it was delivered the package had been tampered with and inside was a Meat rotisserie set!”

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Posted 3 years ago

“A ok good service good price”

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Posted 3 years ago

“Competitive prices, speedy delivery. A happy returning customer.”

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Posted 3 years ago

“Got a laptop over the weekend and its great. Brilliant price and quick delivery”

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Posted 3 years ago

“ordered next delivery which saved my life. argos cancelled my pc at the last minute and luckily i managed to still get one in time. Pc works amazing and so does my monitor”

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Posted 3 years ago

“Good selection of products at competitive prices and quick delivery. Packaging on a refurbished laptop was good and the product was as described. Only chriticism I'd have is that the description for the laptop I baught said it didn't have backlit keyboard, but it did. Not a major thing, but would have saved me a search on the manufacturers website.”

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Posted 3 years ago

“Quick delivery, and all in order...”

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Posted 3 years ago

“On time and good quality delivery.”

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Posted 3 years ago

“The component ... a new lid for my laptop ... was at a good competitive price and came, by post, in quick time. Thanks.”

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Posted 3 years ago

“Great service a d delivered on date given”

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Posted 3 years ago

“Arrived ASAP. I bought an iPhone 8 refurbished grade one less than perfect (I cannot remember what the grading system was) as it poked brand new. It’s been a week and it’s working brilliantly”

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Posted 3 years ago

Laptops Direct is rated 4.3 based on 2,172 reviews