Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.31

4.3 Rating 2,063 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,063 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Perfect price and service thank you!”

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Posted 1 year ago

“Happy with my phone. Everything as described.”

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Posted 1 year ago

“I ordered by phone, as I am not happy using the internet, and delivery was on the day I requested. Everything went smoothly, as you should be able to expect.”

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Posted 1 year ago

“Hi I got a Christmas present 🎁 for my son so can't comment on the product only the company. Very fast delivery keeps you informed no hassle at all .”

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Posted 1 year ago

“Ordered new laptop at 7:30 on a Wednesday night paid for standard delivery to my workplace expecting to receive it by Monday the following week. it arrived the following day by 12:30pm. 17 hours is a very quick delivery, and everything sent as ordered just need to finish setting it up to my liking”

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Posted 1 year ago

“Great price budget cctv system, good communication and very quick delivery.”

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Posted 1 year ago

“Have used them for years, delivery quick, laptops seem good, not had any issues to date.”

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Posted 1 year ago

“Laptops direct provided an excellent service. I was looking to replace an old laptop and was talking to a few suppliers , none of these could match the overall service provided by Laptops Direct . Quality of product , customer support , price and on time delivery all excellent. Tony”

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Posted 1 year ago

“The product arrived undamaged with prompt delivery by DPD on the day and timeslot I was given. Good customer service as Laptops Direct emailed me with the timeslot so it ensured I remained at home.”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

“Excellent product and service, delivery also, this is the customer service we all look forward to”

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Posted 1 year ago

“ace services to France here with in 3 days”

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Posted 1 year ago

“Electriq brand is worth it”

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Posted 1 year ago

“Great got my lap top at good price promptly.”

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Posted 1 year ago

“Fantastic ordered at 4pm received next day 11am well done 👏”

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Posted 1 year ago

“customer service was good,delivery kept up to date, and very happy with my purchased item”

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Posted 1 year ago

“Hi over all the site is brilliant plenty of information and straight forward”

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Posted 1 year ago

“Choice ***** Service***** Delivery***** Overall - excellent”

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Posted 1 year ago

“This is the first time I have bought from laptops direct. And I'm very pleased with my purchase, it was good value. and speedy delivery.”

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Posted 1 year ago

“Received my Electroniq gaming monitor in excellent condition & is great quality. Next day delivery was just that so it was up and running in no time. Very happy”

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Posted 1 year ago

Laptops Direct is rated 4.3 based on 2,063 reviews