Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

Write Your review

Tell us how Leonard Truck Outfitters made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was excellent. Very knowledgeable, friendly, and easy to communicate. Would recommend to family and friends.”

Helpful Report

Posted 6 years ago

“I went on the Leonard Buildings & Truck Accessories website and research what I would like to purchase. I went to the local dealer told them what I wanted and they said they didn't have that exact model on the lot but they could get one brought to them in a couple days. I was shocked when the next day I got a call and said the trailer had been delivered and waiting for my pick up. I scheduled to have them install a braking system on my truck before I picked up the trailer. From the time I spoke to the manager until the day I picked up the trailer and drove off the lot was two days. In my book that was GREAT and quick. I would HIGHLY recommend Joseph Conigliaro and his team at the Winchester VA branch. Thank You for the GREAT customer service.”

Helpful Report

Posted 6 years ago

“Great Customer Service! Very helpful in choosing a product you will be happy with. And everyone is very knowledgeable about their products.”

Helpful Report

Posted 6 years ago

“The experience was complete. I was more than satisfied with the parts purchased, but it was much more than that. The customer service and installation was Five star "excellent".”

Helpful Report

Posted 6 years ago

“Edges hang over the sides of the bed a little more than expected. But overall satisfied”

Helpful Report

Posted 6 years ago

“Horrible experience at the one in Yorktown. Welded my cage on my trailer upside down and never satisfied me as a customer never kept me informed at all and never allowed me to tell them what i wanted they just did what they wanted and left me stuck with the trailer and i was very disappointed and sad part is i spent over 5k on two trailers.”

Helpful Report

Posted 6 years ago

“Ordered building kit. Came with wrong rafters. No shingles, missing to wood panels for roof, vents and light kit. Called and promised rush order. Arrived 13 days later after several calls. I am telling everyone I know to avoid your company!! I've been asked by the company to revise my review because they gave me a $500 refund. I STAND BY MY REVIEW. The fact is the money barely cover additional expenses I incurred due to the way I was treated and the inept Ness of the company. I ended up having to go out to buy more bolts for the door. I got twice as much siding as needed. Come on people. Get your act together! I will be posting negative reviews on all the sites I can find.”

Helpful Report

Posted 6 years ago

“Love the shed - the guy that installed it was great. The only issue we had was getting someone out to the house for the pre-site check - once that was done everything went smoothly.”

Helpful Report

Posted 6 years ago

“Great experience.”

Helpful Report

Posted 6 years ago

“We purchased a trailer a couple of months ago and it was. Great purchase and at a great price. Strongly recommend this company”

Helpful Report

Posted 6 years ago

“Truck cap didn't come in time. It was over 2 weeks late causing me a big hassle for a vacation I had coming up.”

Helpful Report

Posted 6 years ago

“Excellent workmanship and delivery”

Helpful Report

Posted 6 years ago

“Fine experience from sales to delivery and set-up -- the second Leonard storage shed I have purchased.”

Helpful Report

Posted 6 years ago

“Great”

Helpful Report

Posted 6 years ago

“The gentleman I dealt with at the location in Greensboro was wonderful to deal with the day I bought my building. I found exactly what I wanted and the transaction went smoothly. My building was delivered exactly when I was told and the gentleman delivering and setting it up was very professional. I am extremely satisfied with the quality of my building. I would definitely refer friends and family to Leonard Buildings.”

Helpful Report

Posted 6 years ago

“Make no changes.”

Helpful Report

Posted 6 years ago

“Camper had issues sent out to Leer they lost my camper ordered a new camper, found lost camper installed and chipped new camper, gas struts bad on new camper. Service with they guys was good but product and customer satisfaction GARBAGEEEEEE!!!!!”

Helpful Report

Posted 6 years ago

“I went there to have the Rhino 2.0 bar installed and I was happy with the turnout. They are pretty passionate about helping anybody find the right stuff for their truck. I will go back when I want to add others mods to my truck.”

Helpful Report

Posted 6 years ago

“Very nice to deal with !!”

Helpful Report

Posted 6 years ago

“Good service. Great product (utility trailer) at a competitive price.”

Helpful Report

Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews