Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truck cap was installed unaligned, I fixed it once I got home. Truck cap door has issues. Will need to fix”

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Posted 6 years ago

“Everything went like clockwork! Very friendly staff.”

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Posted 6 years ago

“The people at Lenoard were very nice and helpful I bought the retractable side steps for my new truck because my wife is so short she had to climb in .Works and looks grate , everyone likes them and ask's where I got them and I tell them Lenoard .”

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Posted 6 years ago

“These guys are the best”

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Posted 6 years ago

“On top of having a quality trailer, their sales staff, especially Brandon, was superb. They listen to your needs and don't try to over-sell.”

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Posted 6 years ago

“Every time I called the sales reps were knowledgeable and friendly. Explained all the charges so there was no surprises. Delivery was on time and no issues. Shed looks great!”

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Posted 6 years ago

“Service is great. Prices are reasonable. Trailers are awesome.”

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Posted 6 years ago

“Customer service was good but had to return new trailer for defects.other than that everything else was fine...”

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Posted 6 years ago

“Great experience fantastic customer service.”

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Posted 6 years ago

“High quality products at a good price!”

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Posted 6 years ago

“Everybody is awesome and did a great job. Definitely going back when I have to buy my shed.”

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Posted 6 years ago

“I went to the dealership in Goldsboro NC to purchase a trailer. The first trailer I chose had a broke tail light and damage to the left side fender. I chose another trailer and got home and found that the tailgate hinge was broken when I let the gate down. After returning back to the dealer and showed them the gate I was told that it couldn’t be welded there and it had to be sent back to the company. I ask why they don’t check their products before they sell it. After trying to get me to accept another trailer unlike the one that I wanted and pay a higher amount (which I refused) the manager said he had a friend that could weld it if I left the trailer and come back the next day to pick it up which I did. Very disappointed with this dealer.”

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Posted 6 years ago

“Easy to deal with. Price matched and installed quickly. Highly recommend!”

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Posted 6 years ago

“Had no pressure and answered all my questions”

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Posted 6 years ago

“John and his crew went above and beyond to install my truck bed cover. I needed the cover for an immediate trip & they had it ordered and installed within my short window of time. They were friendly & professional and I will recommend them to everyone.”

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Posted 6 years ago

“I recently purchased a cap for my truck.Love the cap,however I had to bring it back 2 times, 1 because the remote hatchback lock would not work consistently, it still will not unlock in cold weather. The back window had the gasket replaced, still leaks. I would bring back, however not sure if they know how to fix it correctly. Thank you.”

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Posted 6 years ago

“Sales person was nice and very helpful. I have bought a shed and a bed cover for my truck from them”

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Posted 6 years ago

“Purchased a color matching cap. Service was prompt and installation performed well.”

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Posted 6 years ago

“Friendly, helpful and very knowledgeable was able to help us get what we needed.”

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Posted 6 years ago

“Excellent customer service.”

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Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews