Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

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Posted 6 years ago

“Not much to say about it 🙁”

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Posted 6 years ago

“Purchased from Leonard based on reputation. Staff at the shop were nice and very helpful. End result on building less than satisfactory; I will not be a return customer. 1- Door was hung crooked, leaving gaps. 2- One side of roof shorter than the other, off center noticeably. 3- Loft was hung with one side VERY visibly off-level, obviously nailed up there in a hurry with no regard. 4- Some OSB used in floor obviously had holes, was patched and painted over. 5- Screens in windows had tears in them. For $5k, a person expects more than sloppy work and scrap materials. Next time I will shop for shipping containers instead.”

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Posted 6 years ago

“Perfect bed cover for my truck with an excellent price. Leonards are the ONLY ones is the area who actually have bed covers in stock. On demand is the best service to have and Leonard’s has it. Staff was awesome too. Pain free no hassle shopping!”

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Posted 6 years ago

“Nice to see a business that still wants to please the customers. Bought a truck cover and had it installed with no problems. Will definitely recommend to others.”

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Posted 6 years ago

“Very happy with the service, and the product. Thank You!”

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Posted 6 years ago

“Very pleased with what I got in a service that I received. Would use them again and recommend them to everyone”

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Posted 6 years ago

“I purchased a building from Leonard in 1978 and still have it today. I recently purchased a new building in 2019 and the service was excellent. I am currently using the new building away from home in a campground and I have had several people inquire about my building. Wanting to know who made it and where did I buy it. I love my building!!”

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Posted 6 years ago

“Good service. Good price”

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Posted 6 years ago

“Great a customer service !”

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Posted 6 years ago

“Love my building. Guy did a wonderful job helping me!”

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Posted 6 years ago

“I love Lenonard Trailers and Accessories! Quality built trailers!”

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Posted 6 years ago

“Excellent products and excellent work. I am very plased.”

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Posted 6 years ago

“Very caring associates”

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Posted 6 years ago

“Austin was a great help in getting us the storage shed we needed. He was able to get it to us when he had promised. It wa a positive experience and I would recommend Leonard to others.”

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Posted 6 years ago

“Best service I have had in who knows when. Tammy and Sam need to be commended on the way both care for the customer. This also drifts back to Mike & Joe in the service department. This was a pleasure all the way around. Have my business in the future plus will recommend to anyone. Just can't say enough and thanks!!! DON ALLEN”

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Posted 6 years ago

“Correct & efficient!”

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Posted 6 years ago

“The entire experience was a complete success Everyone in the process was very customer oriented and helpful A special thanks to the delivery man He took the time to make sure the placement of the shed was on point and level Thanks to all Great job”

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Posted 6 years ago

“Dear Mr. Pack, I’ve known of Leonard Buildings in Asheville for many years having grown up in the area. So when I went looking for a truck bed cover I stopped in to check on what Leonard’s had to offer. I ended up buying the Bak Revolver X4 due to its feature of laying flat and rolling up. My trouble started when I went into to have it installed! Thereafter, EVERY time it rained my bed got wet!! I went back 3 times for repairs and it STILL leaks. Not only was this quite frustrating to deal with by itself, but we were in the process of packing up to move to Washington state and I needed a dry truck bed to use in the move but that didn’t happen! Early in this process I had advised your Asheville personnel of my moving schedule, but that didn’t seem to affect their performance of correcting my problem. In fact, I don’t recall any Leaonard personnel actually apologizing for my having this problem of a leaking truck bed cover or for having to come back numerous times for corrective action. So here I am having moved to the Pacific Northwest in late 11/18 with a truck bed cover that not only leaked during our 3300 mile trip but continues to leak when it rains which is quite a lot! If nothing comes of this review then I guess my next step is to complain to BAK for resolution. Thank you for requesting this review. Sincerely, Bill Hamby”

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Posted 6 years ago

“Great customer service from Doug.”

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Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews