Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was told I could get shell to unlock with key fob for Tundra. This is not possible as Tundra does not make a motorized tailgate lock I am now told. Installation, they broke my tail light tabs so tail light is lose. They did not trim gaskets, clean numbers or tape off of shell window. Just not knowledgeable or professional.”

Helpful Report

Posted 6 years ago

We have a proud and rich, 55+ year history of doing our very best to exceed our Customers' expectations. Based on your review, we have fallen short to meet your expectations. We would like the opportunity to gain your business and trust that Leonard is your best choice. We would like to offer you a $25 off of $100 coupon for your trouble. If you would like further assistance on this matter, please contact ksorensen@leonardusa.com with your thoughts on how we can better resolve you issue.

Posted 6 years ago

“Very poor. I took 3 months to get some Hazard lights put on my truck. I wanted to find a good place to bring our Trucks. The Burlington branch was a disappointment.”

Helpful Report

Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews