Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 911 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to get a better courier,been 7 working days and still no bikes”

Helpful Report

Posted 3 years ago

“I actually cancelled my order due to issues with deliveries to Western Australia at the time and the fact that I found a local supplier with the bike in stock. Leon Cycles, were very easy to deal with and I had no trouble at all cancelling the order. The bike actually had to be pulled from the truck as it had just been loaded and my funds were promptly returned. Top effort guys. No sale this time, but I would not hesitate to shop with you in the future.”

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Posted 3 years ago

“fast delivery quality product easy to fit”

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Posted 3 years ago

“good service; good product (ncm venice).”

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Posted 3 years ago

“AWESOME VALUE FOR YOUR MONEY BIKE!! BUT BUY FROM ONE OF YOUR LOCAL DEALERS”

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Posted 3 years ago

“The product was a bargain and the delivery was exceptional, Thank You Leon.”

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Posted 3 years ago

“Excellent bike and good service , wish I had waited a couple of days for the Valentines sale :( , the bike is a truly great bike , I can recommend the Venice or the Milano in all ways , comfortable to ride , good battery life ( more than you need ) smooth power changes , great gear changes , good brakes , simply a great bike that will definately take me to a car free future , thank you NCM and Leoncycle for this great package and top service AAA+++AAA”

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Posted 3 years ago

“Friendly staff who’s willing to entertain dumb first time users of ebikes.”

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Posted 3 years ago

“Easy to order online. Very fast delivery of the items. Excellent service Leoncycle.”

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Posted 3 years ago

“Assistive technology is great for hills around my area. Very happy that I got a electronic bike with 5 levels of assistance”

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Posted 3 years ago

“Excellent service and delivery, will buy again..”

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Posted 3 years ago

“Having waited a number of months for the bike to arrive in Australia, the guys were kind enough to contact me to let me know. The ordering and tracking and delivery went very smoothly, and my bike arrived in a week from interstate. I'd be more than happy to purchase another bike from the guys at Leon. Cheers”

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Posted 3 years ago

“This was outstanding service with all the staff shortages to get the bikes to Noosa so fast , very much appreciated. The bikes were easy to put together under precise instructions from our distributor. Thanks so much , we are really enjoying the bikes. Thank you .”

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Posted 3 years ago

“I bought the Das Kit for my Prague .postage was fast and the unit had made the bike more of a joy to ride .thanks guys”

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Posted 3 years ago

“Packaging was excellent and Delivery was early.”

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Posted 3 years ago

“Not too bad, but it different with previous version”

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Posted 3 years ago

“the wheel i got was super beefy very impressed every time ive delt with leon ive been very happy with what i get totaly recomend them”

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Posted 3 years ago

“I needed a new spoke and was delighted to find a replacement spoke on your easy-to-navigate website. Cheers!!!”

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Posted 3 years ago

“Great customer service, prompt and easy delivery, will be gladly buying more from them. Their knowledge of electric bikes is explained in a clear and concise manner with the customers needs focussed on.”

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Posted 3 years ago

“Horrible shipping, besides that, all good.”

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Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 911 reviews